Getting zero signal on 103(b) both tuners

[dervari]

If I'm getting a zero on all transponders on 103(b) on both tuners, should I go ahead and call D* for a realignment? Also, should they charge me for this since it is a requirement for the new HD content? When I got the AT-9 installed there was no 103(b) bird to check.

Strange thing is, Tuner 1 sees both 480 and 481 BBCs working. Tuner 2 get SFS on 480 and 481.

[JDubbs413]

Even so now it's hard to align the dish for 103b. There really is no set mark. Sounds like a BBC issue though. Did you try any resets?

[K4SMX]

If I'm getting a zero on all transponders on 103(b) on both tuners, should I go ahead and call D* for a realignment? Also, should they charge me for this since it is a requirement for the new HD content? When I got the AT-9 installed there was no 103(b) bird to check.

Strange thing is, Tuner 1 sees both 480 and 481 BBCs working. Tuner 2 get SFS on 480 and 481.
I assume you're getting sig's on 103(a), since you're in ATL. What are they? Also, please swap your BBC's and report if the SFS on 480/481 travels with the swap.

[Smooth Jazzer]

01-08>97, 98, 95, 97, 95, 96, 94, 96
09-16>95, 96, 95, 97, 95, 97
17-100%; 22-100% Signal Strength(SS) 97%.
I have a clear, perfect S/SW LOS. Weather cool, 61º star lit skies moonlight. The Slimline(AT-9) 5 LNB's was adjusted for the 101&119 back in June 07. It has NOT been touched since then. SS's:
101-97%, 110-95%, 119-98%
2H20-600(w Ox2024) with Zinwell WB68
480, 481, 498, 9300 and 9301-no problems. I am NOT an expert but I understand that if you have the WB68 your system should be set for the 6 X 8 multi switch. If you have a WB68 and you set it for a 4 X 4 you might have problems. My humble $0.02.
Good luck!

[rahchgo]

If I'm getting a zero on all transponders on 103(b) on both tuners, should I go ahead and call D* for a realignment? Also, should they charge me for this since it is a requirement for the new HD content? When I got the AT-9 installed there was no 103(b) bird to check.

Strange thing is, Tuner 1 sees both 480 and 481 BBCs working. Tuner 2 get SFS on 480 and 481.

Each tuner has one BBC. So BBC on Tuner 1 is seeing all transponders (even and odd) and BBC on tuner 2 is seeing none. Try swapping bbc's and see if problem moves to tuner 1. Sounds like bad BBC's.

Do you have an OTA signal diplexed on one of the leads? I had to remove the diplexer's on my lead to tuner 1, before I could get signal on that tuner.

[dervari]

108(a) I get:

78 1 61 7 73 0 and then N/A except for 17 which is 69.

I woke up this morn and now I'm getting SFS on both 480 and 481 regardless of the tuner. Also SFS on 498 when I was getting a blank screen on Tuner 1 last night.

[K4SMX]

108(a) I get:

78 1 61 7 73 0 and then N/A except for 17 which is 69.

I woke up this morn and now I'm getting SFS on both 480 and 481 regardless of the tuner. Also SFS on 498 when I was getting a blank screen on Tuner 1 last night.
Your dish appears slightly out of alignment, That doesn't explain why you have zero 103(b)'s and 480/481 failures on both tuners, however. There are other things which could cause this. What is your complete cabling set up? Start at the receiver and go to the dish. You probably have at least 1 bad BBC, but first, how about describing any devices in your cabling.

[dervari]

To the best of my knowledge, it's RG-6 from the dish to the receiver. When we had it installed back in '95 they diplexed the signal from the dish to the family room, but all those were taken out when I had the H20 installed a while back. The second line is a little different. It's RG-6 to an outlet in the basement. I ran another RG6 line from that outlet, up into the drop ceiling, and through the floor into the family room for Tuner 2.

[John4924]

To the best of my knowledge, it's RG-6 from the dish to the receiver. When we had it installed back in '95 they diplexed the signal from the dish to the family room, but all those were taken out when I had the H20 installed a while back. The second line is a little different. It's RG-6 to an outlet in the basement. I ran another RG6 line from that outlet, up into the drop ceiling, and through the floor into the family room for Tuner 2.

Do you know if there is a multiswitch installed?

[K4SMX]

To the best of my knowledge, it's RG-6 from the dish to the receiver. When we had it installed back in '95 they diplexed the signal from the dish to the family room, but all those were taken out when I had the H20 installed a while back. The second line is a little different. It's RG-6 to an outlet in the basement. I ran another RG6 line from that outlet, up into the drop ceiling, and through the floor into the family room for Tuner 2.
In spite of the unorthodox routing of the line for tuner 2, as long as your sig's on tuners 1 & 2 on all satellites are comparable, that's probably not the issue, although it sounds like you might have some really old coax in some places that could, if not now, one day be a problem.

This is sounding more like a BBC and an AT9 LNB problem, all rolled into one. You should probably order yourself a new set of BBC's off the D* website right off the bat. The intermittent nature of your 480/481 tests on that one tuner sort of bothers me. The older AT9's like yours have had quite a few problems showing up here on 103(b). You could have one bad BBC, one intermittent BBC (I had one of those), and a bad LNB.

Meanwhile, you'll have to decide how to get around the fact with the D* CSR's that D10 is not live yet from their point of view when trying to schedule a service call. If you have those 103(a) sig's and good BBC's, you should at least be getting some signals on 103(b). You're gonna need an alignment anyhow, but it's not worth messing with yourself, if you have to have a service call anyhow because of the LNB. See if they'll install a new Slimline, if you still get no 103(b)'s after the BBC's arrive, usually in just a few days, and you then pass the 480/481 tests. Perhaps by the time your BBC's arrive, D10 will be fully operational, and you can pass through the wall at CSR. Many have gotten through that wall, BTW, if they can get elevated to tech support.

[dervari]

I went an ahead and scheduled a truck roll for Tuesday for a realignment. We're going to be out of town until Monday, so hopefully the replacement BBCs will be here by then. It looks like I had to let Tuner 1 sit for a while and then it finally came back saying the BBC is confirmed working. Still no signal or picture from 103(b) on Tuner 1. :(

[dervari]

In spite of the unorthodox routing of the line for tuner 2

When I had the install done last Sep, I was told that "in a few months" DTV would have a single wire solution, so I deactivated the old D15 in the basement and borrowed the drop for tuner 2. The D15 was used with a ReplayTV to give me a second Sat feed to record from. With the HR20, I no longer needed it. Rather than fish walls, I took the easiest route. :)

Now with all my wife's reality shows starting up again, I'm needing that D15 back in service. I hope they release the SWM soon.

[linger]

If you have a multiswitch, try changing the inputs from the dish around. I was having the exact same problems (all 0's on 103) and I changed my inputs around (I had to play with it and try it a few different ways) and finnally I got everything! Make sure if you do this you check your other HD channels because like I said, I had to play with this because I changed it one way, and gained the new HD test channels and lost my old HD channels, I changed the inputs around a few more times and I got EVERYTHING!!