Attention Family pkg subs + new HD

[EMoMoney]

If you are a family package subscriber, as I am, and are grandfathered in to keep the ESPN, ESPN2, HD Theater, and TNTHD, as I am, you will have a choice. 1. Keep the above mentioned channels and stay grandfathered in (still uncertain for how long.) 2. Forfeit the grandfathering to receive the new HD channels (only 2 right now, SCIHD and TWCHD). I just spoke with 5 different CSRs who said the same thing, they cannot activate both the new HD tier and the grandfathered package.

Before everybody starts recommending upgrading to get all the new channels, I subscribe to the Family package for a reason, I do not need all those channels. The family package is sufficient with ESPN. I realize that I will eventually have to make a decision when they will no longer grandfather those channels in. I am just having a hard time accepting the fact that I will have to increase my bill by 40% just to keep what I have. That is a significant increase.

[EMoMoney]

*Update*
I had to call back as my HD access suddenly was removed altogether and I mentioned to the CSR what I had previously been told. He confirmed this was the case as he tried activating the new HD access and I then lost the old channels. Switched it back and the new channels were gone. He did activate both packages and told me they were not supposed to do that, but he made an exception.