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View Full Version : Anyone ever seen this one?


ebr
10-06-07, 04:10 PM
I recently (last Thu) got an HR20 making the switch from the HR10 and I guess the honeymoon is over. Its too bad too because I was really liking this new machine. It is faster and more responsive than my Tivo and has some good design features.

So, all was going very well until we sat down last night to watch this week's episode of Grey's Anatomy and this is what we got:

http://www.reedsplace.com/Theater/greys001.JPG

That single video frame for an hour and four minutes (I had padded both ends by a minute). No audio. Lovely. My bride about blew a gasket before I could tell her I had kept the HR10 active and recording so we still had the show. I've seen all the people complaining about guide data and cancelled recordings and such but this is so obviously a box error and I can't recall seeing anything like it in my research out here. Anyone else have something like this happen? Its like the video feed just got completely hung up.

This is a major bummer because I was really stoked but If I can't trust this thing to do the ONE thing it is really supposed to do, what good is it?

Similar problem happened to me just now when I fired it up. I turned on the TV and it was on one of the new HD channels (SCIHD I think). The audio was from the current program but on the screen was a single video frame of a Progressive ad. Changing the channel up and back fixed it.

What the Heck do I do now?

Grrrr....

veryoldschool
10-06-07, 04:19 PM
I'd pull the power cord for 10 min. Then let it boot and see what it's doing.

gregftlaud
10-06-07, 05:08 PM
this has happened to me before but only for a few seconds.

markrubi
10-06-07, 05:14 PM
This happened to me. The same image Fri-Mon. Local station had equipment failure. Did you see this after Grey's also when watching that channel live?

armophob
10-06-07, 05:20 PM
You may want to browse though this thread

http://www.dbstalk.com/showthread.php?t=101720

ebr
10-06-07, 09:00 PM
I've been through the "trouble with Grey's" threads and my problem seems completely different. My recording went off without a hitch - right time, right amount of time, etc. Its just that it was a recording of a frozen image. It wasn't a problem with the station because my HR10 recorded it perfectly.

Plus, the problem repeating itself today on a live channel and clearing up when I changed channels tells me its definitely a glitch in the box. Just surprised that I hadn't ever heard of it before and it doesn't seem to have happened to anyone else. That is strange...

And, FYI - multiswitch is the right one, HR20 is hooked up to a UPS etc.