Steve Mehs
12-16-02, 03:23 AM
Those who deal with DirecTV in Alaska and Hawaii continue to complain about the level of service they get from the satellite TV company, and this time they are using the NFL Sunday Ticket to bring attention to their concerns.
Last week, DirecTV and the NFL announced a deal that will keep the NFL Sunday Ticket on the small dish service for the next several years. Those with Microcom, a satellite TV retailer/wholesaler in Alaska and Hawaii, said while viewers in the two states can get NFL Sunday Ticket games, reception of the popular sports package requires a large dish and expensive equipment.
"We recently completed this year's testing of the NFL Sunday Ticket service in Alaska and Hawaii," said Tom Brady with Microcom. "The results are that it takes a much larger antenna to receive even a portion of the DirecTV service."
Rick Galloway, sales manager for Microcom in Hawaii, went as far as saying that there should be some subsidizing of NFL Sunday Ticket costs for football fans in Alaska and Hawaii.
Microcom has been active in pursuing lackluster satellite TV service issues in Hawaii and Alaska, taking its concerns to as far as the Federal Communications Commission.
A typical 1.2-meter DirecTV installation in Hawaii will cost about $750, Micocom said. In Alaska, a typical 1.8-meter DirecTV installation will cost approximately $1,250.
In response, DirecTV said it has "worked hard to ensure that this NFL season, for the first time, Hawaii's football fans have access to the same NFL action every Sunday as their counterparts on the mainland. In order to do this, we moved the NFL Sunday Ticket programming to a satellite capable of reaching Hawaii."
To ensure a good quality signal due to limits in signal coverage, Hawaii residents are required to install a slightly larger dish, DirecTV said.
Alaska residents have always been able to watch the NFL Sunday Ticket programming, the company said. And like Hawaii's residents, some Alaskans require a larger dish in order to ensure a good quality signal.
From SkyReport (http://www.skyreport.com/skyreport/dec2002/121602.shtm#one) (Used with Permission)
Last week, DirecTV and the NFL announced a deal that will keep the NFL Sunday Ticket on the small dish service for the next several years. Those with Microcom, a satellite TV retailer/wholesaler in Alaska and Hawaii, said while viewers in the two states can get NFL Sunday Ticket games, reception of the popular sports package requires a large dish and expensive equipment.
"We recently completed this year's testing of the NFL Sunday Ticket service in Alaska and Hawaii," said Tom Brady with Microcom. "The results are that it takes a much larger antenna to receive even a portion of the DirecTV service."
Rick Galloway, sales manager for Microcom in Hawaii, went as far as saying that there should be some subsidizing of NFL Sunday Ticket costs for football fans in Alaska and Hawaii.
Microcom has been active in pursuing lackluster satellite TV service issues in Hawaii and Alaska, taking its concerns to as far as the Federal Communications Commission.
A typical 1.2-meter DirecTV installation in Hawaii will cost about $750, Micocom said. In Alaska, a typical 1.8-meter DirecTV installation will cost approximately $1,250.
In response, DirecTV said it has "worked hard to ensure that this NFL season, for the first time, Hawaii's football fans have access to the same NFL action every Sunday as their counterparts on the mainland. In order to do this, we moved the NFL Sunday Ticket programming to a satellite capable of reaching Hawaii."
To ensure a good quality signal due to limits in signal coverage, Hawaii residents are required to install a slightly larger dish, DirecTV said.
Alaska residents have always been able to watch the NFL Sunday Ticket programming, the company said. And like Hawaii's residents, some Alaskans require a larger dish in order to ensure a good quality signal.
From SkyReport (http://www.skyreport.com/skyreport/dec2002/121602.shtm#one) (Used with Permission)