Clato
10-09-07, 08:27 AM
Thought I would share this with you,
75-Year-Old Woman Takes Hammer to Comcast Office
'What the hell, I'm 75!' says woman...
Mona Shaw had heard and seen enough from Comcast, her local cable television provider.
After repeated attempts to change her phone service from Verizon to Comcast's Triple Play during a week in August, the 75-year-old Bristow resident with a heart condition took out her frustrations at the Manassas payment center on Center Street.
Shaw was arrested for disorderly conduct after she took a hammer to several items in the office - all the while saying, "Have I got your attention now?!rolling "
While Shaw's actions Aug. 20 were extreme, the inability of the cable company to finish the job they started at her house is a story told many times over by Manassas customers.
The city is negotiating an updated franchise agreement with Comcast, as well as a new cable agreement with Verizon.
Customer service is one of the main issues the city examined in its recent review of Comcast's old agreement. In June, the council held a public hearing and residents had virtually nothing good to say about Comcast.
more at
http://www.insidenova.com/servlet/Satellite?pagename=ISN/MGArticle/WPN_BasicArticle&c=MGArticle&cid=1173353015622
So I wonder WHEN she gets out of jail, will she try to get dish,or Directv,
Can you imagine IF she was really MAD, yes could have turned tragic.
75-Year-Old Woman Takes Hammer to Comcast Office
'What the hell, I'm 75!' says woman...
Mona Shaw had heard and seen enough from Comcast, her local cable television provider.
After repeated attempts to change her phone service from Verizon to Comcast's Triple Play during a week in August, the 75-year-old Bristow resident with a heart condition took out her frustrations at the Manassas payment center on Center Street.
Shaw was arrested for disorderly conduct after she took a hammer to several items in the office - all the while saying, "Have I got your attention now?!rolling "
While Shaw's actions Aug. 20 were extreme, the inability of the cable company to finish the job they started at her house is a story told many times over by Manassas customers.
The city is negotiating an updated franchise agreement with Comcast, as well as a new cable agreement with Verizon.
Customer service is one of the main issues the city examined in its recent review of Comcast's old agreement. In June, the council held a public hearing and residents had virtually nothing good to say about Comcast.
more at
http://www.insidenova.com/servlet/Satellite?pagename=ISN/MGArticle/WPN_BasicArticle&c=MGArticle&cid=1173353015622
So I wonder WHEN she gets out of jail, will she try to get dish,or Directv,
Can you imagine IF she was really MAD, yes could have turned tragic.