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View Full Version : Ordering Additional HR20?

bsand2007
10-25-07, 10:42 AM
Why is it that I am unable to order an additional HR20 through the D* website? Is it because I already have 2? I can always go to BB or CC to pick one up, but I was just curious if this is the same for others that already have an HR20?

Thanks
paulman182
10-25-07, 10:44 AM
It may have something to do with the period of time between the acquisitions.

I got one last year and one in August, and the website shows that I can order one for $299.
cdizzy
10-25-07, 10:49 AM
Another poster had the same question as you. I think paulman182 is right in that you can only order so many in a given period of time. Anyway, here is the link.

http://www.dbstalk.com/showthread.php?t=105974&highlight=won%27t+let+me+order
HDTVsportsfan
10-25-07, 11:22 AM
I think I've read where you can only get 1 every 6 months directly from D*.
shocky
10-25-07, 12:20 PM
Aren't they usually cheaper from places like CostCo anyways?
convem24
10-25-07, 12:25 PM
Why is it that I am unable to order an additional HR20 through the D* website? Is it because I already have 2? I can always go to BB or CC to pick one up, but I was just curious if this is the same for others that already have an HR20?

Thanks

I know this might be overkill but I also responded to the other thread with the same issue. You typically in this case go to a Best Buy, Costco or Circuit City to get an additional HD-DVR. Best Buy now in most places has the HR21 (black HD-DVR without the ATSC tuner). Costco (if they have them) and Circuit City has the HR20 in stock. Good luck! PM me if you have any questions.
bsand2007
10-25-07, 01:27 PM
I'm perfectly fine with going to Costco or Best Buy to get one. In fact I probably will do that. Of the two that I already have, I got one from Directv directly in November 2006, and then my latest was purchased from Costco in July. So it has been almost a year since the last one I bought from Directv directly.

No big deal, and thanks for the responses, I just found it odd.
Stuart Sweet
10-25-07, 03:17 PM
While you're there, pick up 5 or 6, that's what I say. Never know when you'll need a spare :lol:
bsand2007
10-25-07, 09:00 PM
While you're there, pick up 5 or 6, that's what I say. Never know when you'll need a spare :lol:

If they'd just come out with that All Access package so I didn't have to pay the additional 4.99, I would seriously consider it!! :D
yensid
10-25-07, 09:05 PM
Why would you go to Best Buy or Costco? That doesn't make any sense to me. If you are a long term DirecTV customer call up retention, when they tell you it is $299 tell them I am a long term customer is there anyone else I can talk to and you will get it for $21.95. Yes I believe it is ever 6 months you can get this deal, but it is out there.

It sure beats going to Best Buy or Costco and getting it for full price.
mtnsackett
10-25-07, 09:13 PM
Why would you go to Best Buy or Costco? That doesn't make any sense to me. If you are a long term DirecTV customer call up retention, when they tell you it is $299 tell them I am a long term customer is there anyone else I can talk to and you will get it for $21.95. Yes I believe it is ever 6 months you can get this deal, but it is out there.

It sure beats going to Best Buy or Costco and getting it for full price.

D* has changed offers and nolonger has the $0 HD DVR offer best you can do is $100 off but they are cracking down on discressionary credit so each agent has a max of like $300 for the week they also have changed the rateing system for customers account and the offers for their best customer are MIA right now. I have not seen an "ALIST":( cust for months
NoviDave
10-26-07, 07:49 AM
D* has changed offers and nolonger has the $0 HD DVR offer best you can do is $100 off but they are cracking down on discressionary credit so each agent has a max of like $300 for the week they also have changed the rateing system for customers account and the offers for their best customer are MIA right now. I have not seen an "ALIST":( cust for months

I'm not so sure about that. Maybe I was just lucky, but yesterday they came out to my house, installed the new dish and swapped out my old dvr (non-hd) for a HD-20 and then replaced my H10 with the new H21 at no cost to me. Added in 6 months free HD (as I had previously been paying for it). I was told I would need to wait 6 months due to high demand and they would not tell me how much it would cost then. Last night I stopped by Best Buy and they had the HD-20 for $299. I think I will wait and see what happens.
Bob Coxner
10-26-07, 09:57 AM
D* has changed offers and nolonger has the $0 HD DVR offer best you can do is $100 off but they are cracking down on discressionary credit so each agent has a max of like $300 for the week they also have changed the rateing system for customers account and the offers for their best customer are MIA right now. I have not seen an "ALIST":( cust for months

Is that front line and/or retention that has a $300 limit?