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awhit22
11-29-07, 09:59 PM
Hey There,

I have Dish now. Was thinking about moving to Direct TV for more HD channels. Is there anyway to get around paying the $199 for the HDDVR? I just spent/wasted 30 minutes of my time listening to a sales guy tell me how good of a deal he was going to get me, then when it finally came down to it, he gave me the same deal I can find currently on their website. Oh, and he wanted to throw in the last 5 weeks of NFL Sunday ticket, which for me isn't that big of a deal. I like football but would never pay the cost for that package.

Is there a good way to talk to these guys and get a great deal and maybe not pay for the HD DVR or is this just crazy to think I could get it done?

Thanks in advance!!

-Adam

davemayo
11-29-07, 10:02 PM
Check out the ordering and installation links in this thread for ideas re: getting the best deal you can. With the new HD channels having been live for two months, good deals are hard to come by.

http://www.dbstalk.com/showthread.php?t=76617

PoitNarf
11-29-07, 10:03 PM
Welcome to DBSTalk! :D

I believe the days of haggling prices with the CSRs are riding off into the sunset. Especially now with the current demand for the HR20 and HR21, even current customers are being limited to the amount they can get from DirecTV in a given time frame. You can try the CSR roulette to see if you can haggle a deal, but at this point I wouldn't count on it. $199 is certainly cheaper than the $299 I paid 15 months ago.

awhit22
11-29-07, 10:27 PM
Welcome to DBSTalk! :D

I believe the days of haggling prices with the CSRs are riding off into the sunset. Especially now with the current demand for the HR20 and HR21, even current customers are being limited to the amount they can get from DirecTV in a given time frame. You can try the CSR roulette to see if you can haggle a deal, but at this point I wouldn't count on it. $199 is certainly cheaper than the $299 I paid 15 months ago.



Thanks for the input. I'm not quite ready to give into the price just yet, maybe a couple more calls until I find the right person.

Is there a specific model HD DVR receiver that I should be looking for. I've seen quite a bit written about the HR20 and HR21. Is there still a difference between the two, or will both work fine?

davemayo
11-30-07, 05:44 AM
Thanks for the input. I'm not quite ready to give into the price just yet, maybe a couple more calls until I find the right person.

Is there a specific model HD DVR receiver that I should be looking for. I've seen quite a bit written about the HR20 and HR21. Is there still a difference between the two, or will both work fine?

They are basically the same, but the HR20 allows OTA, while the HR21 does not. (The HR20 is silver; the HR21 is black).

If you need OTA, you need an HR20. Directv will not guarantee that you'll receive a specific model, so you might want to pickup an HR20 at retail instead.

Ext 721
11-30-07, 06:27 AM
Hey There,

I have Dish now. Was thinking about moving to Direct TV for more HD channels. Is there anyway to get around paying the $199 for the HDDVR? I just spent/wasted 30 minutes of my time listening to a sales guy tell me how good of a deal he was going to get me, then when it finally came down to it, he gave me the same deal I can find currently on their website. Oh, and he wanted to throw in the last 5 weeks of NFL Sunday ticket, which for me isn't that big of a deal. I like football but would never pay the cost for that package.

Is there a good way to talk to these guys and get a great deal and maybe not pay for the HD DVR or is this just crazy to think I could get it done?

Thanks in advance!!

-Adam

Hey...if you want to give me $10 a month for 3 years, I'll cover your cost upfront...

:grin:

But really, as I see it, D* is using this cost as an entrance barrier. That is, they have a recent trend of going for customers not living paycheck-to-paycheck, who can afford an upfront cost, rather than an extended price.

And who can blame them? for a long time, D* and E*'s biggest gaffe was that they spent a few hundred on installation, and had deadbeat "customers" who bailed after less than $50 was made.

In the beginning, D* was buy all the equipment and installation outright, if it goes bad, deal with it. We just operate the thing in the sky.

Deadbeats were not a loss of money, they were just a loss of income.

Now they replace these things, for life, if they break, provide extensive customer service, and all sorts of other things.

It's not like they make a profit if you quit after a year.

So setting the entry barrier high is their way of
A: ensuring they don't get a bunch of broke idiots with rent-a-center plasma TVs living large then skipping town on their rent and garage-selling their never-paid-a-dime-for-it receiver at mama's house.
B: Giving customers the bought-in feeling....if you spend nothing to get in the door, you're more likely to leave. If you pay a high fee to get in, you'll stay longer.
C: Giving customers the idea that this is a complicated machine, and not a tin-foil and chewing gum box.
D: avoiding high rental fees.

If you rent something for $15 you're more likely to bail on it than if you paid $200 for it and pay a $5 "maintenence fee"

Same as a condo.

Monthly charges encourage people to leave. one-tiome charges encourage people to stay.

If starting a new customer cost YOUR business $300-$500, and YOU made $150 a year on them, would YOU prefer to charge upfront costs, or monthly fees?

fwlogue
11-30-07, 06:33 AM
Well said EXt721 I agree with you. After my initial investment 12 to 13 years ago here I am still today with Directv. I have Three HR20 in the house right now paid 299 for the first, 199 for the second finally for the third on a couple of months ago I got it free after credits.

Upstream
11-30-07, 07:23 AM
On the other hand, I've been a DirecTV customer for about 10 years. A year and a half ago, I got an R15 with a 2 year commitment. DirecTV replaced a defective R15, which set off a series of billing mistakes and credits to fix the mistakes. Since the corrections count toward my freebie limit, I can't upgrade to an HR20 for less than $299 plus installation.

If they offered me a HR20 for free today, I would take it. But the $299 price makes DirecTV more expensive than other options. That, combined with the poor customer service on my R15 problems, means I will probably leave DirecTV when my commitment is up next summer.

So their attempt at creating a high entry barrier also means they've created an exit incentive.

orinth
11-30-07, 11:42 AM
Thanks for the input. I'm not quite ready to give into the price just yet, maybe a couple more calls until I find the right person.

Is there a specific model HD DVR receiver that I should be looking for. I've seen quite a bit written about the HR20 and HR21. Is there still a difference between the two, or will both work fine?

As a new customer, you will NOT get a deal on an hd dvr at the moment. I tried for 3 months (calling randomly from a few different numbers) and they never did budge on the price.

The only people who have gotten deals have been current customers.

I was able to get a bit of a deal on my package though. I wanted an hd dvr and hd receiver and they wouldn't budge off $300. I signed up with the bigten package that gave me the hd dvr for $199, but gave me the hd receiver for free which was better than I had gotten from anything else. Unfortunately, that offer ended 10/31.

cohenri
11-30-07, 11:55 AM
As a new customer, you will NOT get a deal on an hd dvr at the moment. I tried for 3 months (calling randomly from a few different numbers) and they never did budge on the price.

The only people who have gotten deals have been current customers.

I was able to get a bit of a deal on my package though. I wanted an hd dvr and hd receiver and they wouldn't budge off $300. I signed up with the bigten package that gave me the hd dvr for $199, but gave me the hd receiver for free which was better than I had gotten from anything else. Unfortunately, that offer ended 10/31.

I do not know about new customers, but I called this week and I got an HDDVR for no cost and they threw in 3 months HBO and a year free HD. Free intallation and free equipment. Basically they paid me $165 to upgrade to the new DVR and dish (at the cost of a 2 year committment). I have been a customer for awhile, pay my bills on time and currently lease an HR 10-250 which I am swapping out. When I called, I followed the DBS forum's suggestions and knew their competitor pricing/deals in order to haggle.

Again, I don't know if you can get the same leverage as a new customer, but it's worth a try with a couple of different CSRs.

AWAX1978
11-30-07, 11:57 AM
I came from TWC and what I read here is true. You get something for free and you just don't care about it as much. I called and called and finally gave in after the last channel additions. I couldn't take it any more. Considering the monthly programming deals they have right now, they're giving you $240+ in credits for dishing out the $199 up front for the receiver. I may also suggest to do the friend referral program they have. I got an additional $10 per month for the first 5 months! IMO, it is worth it to switch to Directv.

aramus8
11-30-07, 02:27 PM
The E* subs criticism of D* not giving away their DVRs and refusing to switch to D* until they do is playing into the hands of Wall Street that is applauding D*'s way of doing business. Seems Wall Street types are happy D*'s subs are generally more affluent than E subs and are looking down at E* for having a "lower end" customer base. While this may ruffle some feathers, there have been at least ten articles I've seen pointing to this in the past couple of weeks. Here's one:
http://www.hollywoodreporter.com/hr/content_display/features/columns/street_talk/e3ifdb433cd9235b856d54ae31829646e5f
With this kind of business support, new subscribers will if anything have a tougher time getting any kind of deal.

Upstream
11-30-07, 03:08 PM
aramus -- I think it is a mistake to assume that the higher affluence of subscribers for DTV vs DISH is due to charging an upfront fee for receivers. The Echostar issues are due to lax credit policies and a market positioning focused on subscription price, while DirecTV's positioning focuses on content and technology.

EMoMoney
11-30-07, 04:19 PM
Check out the ordering and installation links in this thread for ideas re: getting the best deal you can. With the new HD channels having been live for two months, good deals are hard to come by.

http://www.dbstalk.com/showthread.php?t=76617
I used the email sample from that thread
"I would like to swap my HR10-250 for an HR20 in order to see the new HD channels that are rolling out. When I received the HR10, I was told that I would be able to swap it for an mpeg-4 HD DVR for little or no cost. I called a couple weeks ago, and I was told that it would cost me $299. I understand that some subscribers are able to swap their HD Tivos for an HR20 at no cost except shipping and handling. How do I go about getting this price? I'm not interested in an installation...I can switch the boxes out myself. Thank you for your attention to this."

They sent me a number with a PIN to call. I called and the guy sent me a new HR20, which I just received yesterday. I paid $0, not even shipping.

aramus8
11-30-07, 06:26 PM
aramus -- I think it is a mistake to assume that the higher affluence of subscribers for DTV vs DISH is due to charging an upfront fee for receivers. The Echostar issues are due to lax credit policies and a market positioning focused on subscription price, while DirecTV's positioning focuses on content and technology.I agree with the points you are making, but I think you have to take into consideration as well that subs who hesitate to subscribe strictly based on having to come up with an up front fee would be more likely to be the ones not to be able to pay their bills if the economy continues to sour.

Plusdvrjunkie
11-30-07, 06:32 PM
Hey There,

I have Dish now. Was thinking about moving to Direct TV for more HD channels. Is there anyway to get around paying the $199 for the HDDVR? I just spent/wasted 30 minutes of my time listening to a sales guy tell me how good of a deal he was going to get me, then when it finally came down to it, he gave me the same deal I can find currently on their website. Oh, and he wanted to throw in the last 5 weeks of NFL Sunday ticket, which for me isn't that big of a deal. I like football but would never pay the cost for that package.

Is there a good way to talk to these guys and get a great deal and maybe not pay for the HD DVR or is this just crazy to think I could get it done?

Thanks in advance!!

-Adam

They told me $199.00 for the dvr so I took the regular HD receiver.
I got me a panasonic DVD recorder which is serving its purpose.I cant record in HD though but thats ok.

Bob Coxner
12-01-07, 07:40 AM
Does DTV note when an HR10-250 was added to the account when they make upgrade offers? I'm wondering if it would make economic sense to buy a cheapo HR10-250 on eBay, activate it and then call for an upgrade to an HR20 a few days later. Looking at the auctions it appears you might be able to get an HR10 for $20-$25.

Newshawk
12-01-07, 09:51 AM
Does DTV note when an HR10-250 was added to the account when they make upgrade offers? I'm wondering if it would make economic sense to buy a cheapo HR10-250 on eBay, activate it and then call for an upgrade to an HR20 a few days later. Looking at the auctions it appears you might be able to get an HR10 for $20-$25.

Yes, DirecTV does take activation dates into account.

Sirshagg
12-01-07, 09:57 AM
Seems so:
http://www.dbstalk.com/showthread.php?t=111166

brahamt
12-01-07, 01:07 PM
Been lurking around here for a couple of years now, and this is my first post. I recently got the HD DVR deal for free, but it took some doing. A relative is looking to get the same deal, but I think a previous poster is correct in deducing that the deal is not being offered to new customers.

Backstory - Long time customer of Directv, etc, but I have 2 HR10-250 DVRs that I was upset at losing programming on in December (HDNet, Movies, UHD). Now I have heard rumors that maybe I would not be losing those channels, but I did not want to risk it. About a year ago, they gave me a HR20 for $99 so I just called to get that deal. I called the standard customer service line, asked to know my exact ETF, and they transferred me to customer retention. The woman there offered me a deal at $199 and $10 per month credit for a year. Since I hate the idea of having a company take money from me only to give it back at their discretion, I balked. I wanted the same $99 deal I got before. Anyway, I wait a day, call back explain that I wanted to negotiate the $10 credit for $200 off. I think she misunderstood what I meant: I wanted 299-200=$99, but she gave me $200 off the deal the other woman was offering. I did play up the fact that I invested $2000 in DVRs alone, so that may have played a part, but I am a happy customer indeed.

Sirshagg
12-01-07, 05:46 PM
Been lurking around here for a couple of years now, and this is my first post. I recently got the HD DVR deal for free, but it took some doing. A relative is looking to get the same deal, but I think a previous poster is correct in deducing that the deal is not being offered to new customers.

Backstory - Long time customer of Directv, etc, but I have 2 HR10-250 DVRs that I was upset at losing programming on in December (HDNet, Movies, UHD). Now I have heard rumors that maybe I would not be losing those channels, but I did not want to risk it. About a year ago, they gave me a HR20 for $99 so I just called to get that deal. I called the standard customer service line, asked to know my exact ETF, and they transferred me to customer retention. The woman there offered me a deal at $199 and $10 per month credit for a year. Since I hate the idea of having a company take money from me only to give it back at their discretion, I balked. I wanted the same $99 deal I got before. Anyway, I wait a day, call back explain that I wanted to negotiate the $10 credit for $200 off. I think she misunderstood what I meant: I wanted 299-200=$99, but she gave me $200 off the deal the other woman was offering. I did play up the fact that I invested $2000 in DVRs alone, so that may have played a part, but I am a happy customer indeed.

:welcome_s and congrats on the deal.

Jhon69
12-01-07, 07:13 PM
On the other hand, I've been a DirecTV customer for about 10 years. A year and a half ago, I got an R15 with a 2 year commitment. DirecTV replaced a defective R15, which set off a series of billing mistakes and credits to fix the mistakes. Since the corrections count toward my freebie limit, I can't upgrade to an HR20 for less than $299 plus installation.

If they offered me a HR20 for free today, I would take it. But the $299 price makes DirecTV more expensive than other options. That, combined with the poor customer service on my R15 problems, means I will probably leave DirecTV when my commitment is up next summer.

So their attempt at creating a high entry barrier also means they've created an exit incentive.


When I called DirecTV said they were concentrating on upgrading their HD Tivo customers.After that in the future there would probably be deals to be had then.:)

VeniceDre
12-01-07, 07:18 PM
I tried to haggle for my fourth free HD DVR the other day... They weren't having it. Cheapest I could get it for was $199.99. :( I fear gone are the days of free machines. I didn't pay for any of them.

They did however tell me to call back after the new year and maybe there could be a deal reached.

Milominderbinder2
12-01-07, 08:20 PM
From the HD DVR FAQ (http://www.dbstalk.com/showthread.php?t=76617):

What do I need to know about HD DVR ordering and installation?
→ Ordering Tips (http://www.dbstalk.com/showthread.php?p=839938#post839938) ● Installation Guide (http://www.dbstalk.com/showthread.php?t=67769)

- Craig

domingos35
12-02-07, 06:17 AM
I tried to haggle for my fourth free HD DVR the other day... They weren't having it. Cheapest I could get it for was $199.99. :( I fear gone are the days of free machines. I didn't pay for any of them.

They did however tell me to call back after the new year and maybe there could be a deal reached.

u want everything for free huh?
pay up or shup up:nono2:

candler8
12-02-07, 10:53 AM
I used the email sample from that thread

"I would like to swap my HR10-250 for an HR20 in order to see the new HD channels that are rolling out. When I received the HR10, I was told that I would be able to swap it for an mpeg-4 HD DVR for little or no cost. I called a couple weeks ago, and I was told that it would cost me $299. I understand that some subscribers are able to swap their HD Tivos for an HR20 at no cost except shipping and handling. How do I go about getting this price? I'm not interested in an installation...I can switch the boxes out myself. Thank you for your attention to this."
They sent me a number with a PIN to call. I called and the guy sent me a new HR20, which I just received yesterday. I paid $0, not even shipping.


I used this quote as well and received an e-mail to call (with a pin #.)

They gave me an hr-20 and a 10.00 credit for 12 months, for free. Which really caught me off guard because I received an hr-20 and a 5lnb install for 20 bucks only a month ago.

I guess it really depends on who picks up when you call.

Thanks for the help.

jacmyoung
12-02-07, 12:27 PM
I agree with the points you are making, but I think you have to take into consideration as well that subs who hesitate to subscribe strictly based on having to come up with an up front fee would be more likely to be the ones not to be able to pay their bills if the economy continues to sour.

Personally I think this is BS. They check potential sub's credit history before sale. I do agree though D*'s recent success has to do with the fact they tend to have higher end users, so the current housing downturn had less impact.

But from a consumer standpoint, there is no reason to pay that $199+$299+$99+$99 (for our house anyway) upfront when I can lease two 622's for no front fee and achieve a similar goal, not at current HD offering at least. If D* continues to add HD's and other new capabilities, E* continues to drag on, at some point the upfront cost will be worth it but not at this level.

Of course I can't blame D* for sticking to its policy, as long as there are more than enough people who don't mind paying.

orinth
12-02-07, 12:40 PM
Everytime there is a thread about new customers and equipment pricing, it turns into everyone discussing upgrade pricing.

jacmyoung
12-02-07, 02:04 PM
Everytime there is a thread about new customers and equipment pricing, it turns into everyone discussing upgrade pricing.

Technically the $199 for a new sub is also called an "upgrade" fee.

Traditionally the perception was a new sub can get a much better deal than an exsiting one, so it is understandable when an exsiting sub got a whole bunch of free HDDVR's and reading a new sub not getting any deal on the hardware, he will try to prove the new sub wrong.

Apparently things have changed.

And I was also very suprised by the arrogant attitude from a few D* sales reps I ran into in the past few weeks. They seem to believe if you are asking for a deal on the hardware, you are not worth their trouble. I sure hope this is not the result of some sales training or lack of it by D*.

orinth
12-02-07, 04:48 PM
Yeah, I just found it irritating when I was looking at signing up and most times when there was a thread about new customers and deals, upgrade talk with existing customers took over.

jacmyoung
12-02-07, 05:14 PM
So far the the least cost appears to be ordering at Costco. The HR21 is $269 and Costco will send a $70 (?) cash card after activation. I wonder if the $100 rebate from D* will still apply with the Costco deal, if so that practically gets a single HDDVR activation down to $99.

Or if you plan to buy an HD set over $999 from BB or CC, you can get a $300 off the TV when siging on with D*, still get the $100 new sub rebate from D*.

VeniceDre
12-02-07, 11:46 PM
u want everything for free huh?
pay up or shup up:nono2:

Nice tone there buddy telling someone to shut up (or "shup up", spell check is your friend)...

Glad I don't know you.

When you've been with them since 1996, have Premier w/ HD, a high monthly bill and NFL sunday Ticket w/ Superfan every year DirecTV will take this into account.

I've never begged, yelled and told them to give my boxes to me for free... they always just do it. This was the first instance.

mattopia
12-03-07, 10:33 AM
I don't agree at all with the "high end customers pay more up front" and "they don't want the deadbeats that can't pay up front costs" mentality present here at all...

I am half of a "dual income / no kids" household well in the "100k and up" bracket. We pay our bills on time and tend to be loyal customers. I still wouldn't pay $400 up front for an HD DVR and HD only box that I'm only leasing. I called half a dozen times and ultimately went with the other guys.

SEAKevin
12-03-07, 10:53 AM
I've been a DTV customer for about 9 years and I have 2 R15's now but I've been occasionally looking at the price for the HR20 online because I'm planning on upgrading early next year when I get an HDTV.. and last time I looked a few months ago the price was $199 on the website.

Over the weekend I started having a problem with my signal..my dish may somehow have gotten out of alignment so I called DTV technical support yesterday (Sunday).. I was thinking since they'd have to send someone out to fix it anyway I might as well order an HR20 now and then they can just install the new multi satellite dish at the same time. But the guy quoted me $299 plus $20 shipping (why do they even need shipping, can't the installer just bring it??). I argued a bit, but this was a technical support guy and he couldn't do anything for me on the price.. so I just had him schedule me an appointment to come out today to fix my current dish. I will wait another month or so and then look into it again. I'm not paying $299. I am willing to pay something, and sign a new 2 year contract (current one expires in July)..but $299 is too much when I already spend over $1,300 per year year for the service.

jacmyoung
12-03-07, 10:56 AM
I don't agree at all with the "high end customers pay more up front" and "they don't want the deadbeats that can't pay up front costs" mentality present here at all...

I am half of a "dual income / no kids" household well in the "100k and up" bracket. We pay our bills on time and tend to be loyal customers. I still wouldn't pay $400 up front for an HD DVR and HD only box that I'm only leasing. I called half a dozen times and ultimately went with the other guys.

Apparently D* thinks otherwise.

But let me give them one example as why they are very short-sighted with such policy. I remember Comcast first started offering HD nationwide at the beginning of 2005, a few years behind both E* and D* and with fewer HD channels. Their HDDVR monthly fee was $10 the first and $15 each additional if I recall. In less than a year Comcast had 1.5 million HDDVR's in the field, far out-numbered both D* and E* combined at the time, with a much late start.

And the single factor attributed to such success was the no upfront fee HDDVR leases.

I will agree that it was much easier for me to leave Comcast for E* later, but keep in mind that most who were willing to pay upfront fees has been already recruited by D*, what's left are those who are accustomed to cables' monthly fee structure. The best way to win them over is to match cables'. The lower monthly cost and programming advantage D* has will more than enough prevent people from leaving.

flipptyfloppity
12-03-07, 11:15 PM
Yes. If you are not a current subscriber and haven't been recently, I'm sure you can get a free HR21 with your install and a 2 year commitment if you are willing to push for it. Getting an HR20 or multiple receivers might be more difficult.

awhit22
12-05-07, 07:39 PM
Wanted to post a follow up to my determination of getting the Direct TV service without paying the up front costs. While I'm still not extremely happy with the up front costs, I can live with what I got.


HD DVR - $99 - after instant rebate and first month $100 programming credit
Plus HD DVR package for 49.99/m for the first 12 with free movies for the first 3/m
NFL Sunday Ticket for the rest of the season

So really I just got the NFL package and the extra $100 off. The package is exactly what you can get online. Is it an amazing deal, probably not, but I'm still only paying $100 for the DVR.

Got a follow up call from a rep in the Cleveland, OH CC. Either they just wanted the business or they really do have a new deal going on.

Good luck.

jacmyoung
12-05-07, 08:57 PM
Two days ago I talked to a D* sales rep and got the similar offer, the extra $100 programming credit appeared a new addition, he did say he might be able to offer some more programming deals but only if I seriously place the order, I guessed right he meant free NFL ST, but asked him to call me back two days later.

Yesterday I learned the D* referral deal, if an existing D* sub can refer you he gets $50 and I get $50 as well, that makes the 1st HDDVR at $49. If he indeed call me back tomorrow I will ask if the referral deal can be added on top of all the other discounts he promised me.

Apparently there is a lot of profit made in the programming, and the hardware business is a money losing deal that they can not write off any further.

awhit22
12-05-07, 09:03 PM
Two days ago I talked to a D* sales rep and got the similar offer, the extra $100 programming credit appeared a new addition, he did say he might be able to offer some more programming deals but only if I seriously place the order, I guessed right he meant free NFL ST, but asked him to call me back two days later.

Yesterday I learned the D* referral deal, if an existing D* sub can refer you he gets $50 and I get $50 as well, that makes the 1st HDDVR at $49. If he indeed call me back tomorrow I will ask if the referral deal can be added on top of all the other discounts he promised me.

Apparently there is a lot of profit made in the programming, and the hardware business is a money losing deal that they can not write off any further.


Yep, thanks for reminding me. The rep I talked to also told me about that. You need the customer name and billing ID number. She said to give that info to the activation rep for the discount. Please someone correct me if that info is wrong.

Pink Fairy
12-05-07, 09:05 PM
Yes, it is wrong unfortunately. In order to get the referral credit, which is $10 discount for 5 months, you HAVE to call (866) 443-8869 (866-GIFT-TO-YOU) to order service and hardware.

stevepsd
12-05-07, 10:20 PM
I've been with DirectTV since I left C-band around 2001-2002. I had two old RCA receivers and a single LNB dish, which I bought myself back then.

Bought a Panasonic Plasma and wanted to upgrade to HD. Called the regular 1-800 #, told the CSR what I wanted to do, he transferred me to somebody else and without any hassle I received:

HR21 for $199,
upgraded my 2nd (old) RCA receiver to a new(non HD) receiver for free,
12 months free HD service,
12 months free DVR service,
NFL Super-Fan for the rest of the season (I already had NFL-Sunday Ticket),
6 months free of Showtime/Starz/Cinemax/Encore (I already had HBO),
$10 off my basic programming for a year,
waived the S&H fee's on both receivers,
free professional installation with the new Slimline dish.

The CSR agent did say that $199 is about as low as they go.

I'm reasonably happy with this deal.

jacmyoung
12-05-07, 11:13 PM
Yep, thanks for reminding me. The rep I talked to also told me about that. You need the customer name and billing ID number. She said to give that info to the activation rep for the discount. Please someone correct me if that info is wrong.

Since you already ordered might as well ask the rep at activation, tell them you forgot about the referral now your friend will be upset since you made the promise. I think before the actual activation you are not officially in the D* trap yet, can still threaten to cancel. Of course it may not be worth the trouble for that $50.

Upstream
12-06-07, 05:04 AM
For those of you getting free Sunday Ticket, be aware that it will automatically renew at full cost at the beginning of next season. If you don't want to pay for Sunday Ticket next year, you need to cancel BEFORE next season starts.

DirecTV3049
12-06-07, 05:28 AM
Is there anyway to get around paying the $199 for the HDDVR?

Yes there is!!


Pay $299!!;)


Sorry, the child was up at 4am today and I'm a bit punch drunk . . . when did St. Nick's Day become a big event??

Thankfully, I could watch "The Amatuer" on DirecTV!! Which I may follow by watching "The Eiger Sanction" (which was recorded awhile ago).

Ho, friggin, ho, friggin, ho.

jaywdetroit
12-06-07, 05:42 AM
u want everything for free huh?
pay up or shup up:nono2:

$50.00 - $150.00 a month in subscriber fees is not free.

Upstream
12-06-07, 07:37 AM
when did St. Nick's Day become a big event??




1623.

But mostly in central Europe and American cities with large Dutch and German populations.

SuperDaddy
12-06-07, 04:31 PM
I am a past customer who recently switched back to DirecTv, and they gave me the HDDVR for free. They wouldn't budge at first, telling me how advanced the receiver was, but when i mentioned that i could go get a HDDVR from Time Warner for free (which I did) they said they would wave the $199 charge.

I am glad to be back with DirecTv now. The day of the install we got a pretty bad snow-storm, and there wasnt even a millisecond of reception loss.

jacmyoung
12-06-07, 06:46 PM
I am a past customer who recently switched back to DirecTv, and they gave me the HDDVR for free. They wouldn't budge at first, telling me how advanced the receiver was, but when i mentioned that i could go get a HDDVR from Time Warner for free (which I did) they said they would wave the $199 charge.

I am glad to be back with DirecTv now. The day of the install we got a pretty bad snow-storm, and there wasnt even a millisecond of reception loss.

How recent was that? I kept hearing folks getting free HDDVRs as new subs a few months ago, but the consensus is currently D* seemed to have change of heart and will not back down from the $299-$100 rebate deal.

The programming credits are nice but I'd rather not have to pay the upfront fee.

orinth
12-06-07, 07:41 PM
How recent was that? I kept hearing folks getting free HDDVRs as new subs a few months ago, but the consensus is currently D* seemed to have change of heart and will not back down from the $299-$100 rebate deal.

The programming credits are nice but I'd rather not have to pay the upfront fee.

He was a customer coming back. I've heard of people getting some deals in that way. As a brand brand new one, I doubt it though.

I was able to get an hr21 and h20 for $200 instead of the $300 it should been though.