Repair / Failure rate of Dish 6000 boxes?

[cab]

I'm just curious if anyone out there has had problems with their 6000 boxes dieing?

It looks like I'm going to get my 2nd replacement 6000 in about 3 months. I do have the Dish Extended war., so it's not that big a deal. This time around, it seems to be the IR functions of the box. It appears they just died over the last day. Went through all the troubleshooting with Dish and the advanced TS group. They have arranged to do the swap out for me.

This box that died, was a replacement box for my original 6000 that died about 3 or 4 months ago. My original 6000 lasted about 18 months before it died. Now the replacement has lasted 3 or 4 months.

Thank god for Dish's extended war. I seem to be making good use of it. But I'm begining to wonder about the quality of the Dish 6000 boxes. Anyone else have failure problems with their 6000 boxes?

One thing I have learned: I'm glad I didn't sell my old Dishplayer when I unsubscribed it. Twice now it has been my temporary replacement box when the 6000 needed to be swapped.

[Marcus S]

No, what I have experienced from others is shorted coax connections that kill it, lack of surge protectors on both coax and power connections, and use of Recoton A/V cables.

[cab]

Interesting.... I have a ups with surge protection on the HT where the 6000 was, but never thought of doing surge on the coax itself.... Hmmmm

[AkShark]

I became a Dish sub in May of 2002. Since then, I am now on my 4th 6000 receiver. My failures have always been the dreaded code 15 (Acquiring satellite signal, please wait) I was told the 1 year warranty starts over each time I receive a replacement, does anyone know if this is true?

I initially became a dish sub because I was promised by more than one local installer that our locals would be on-board in 30 days, then 60 days and so on, now almost a year later we still have no locals, I have lost all faith in Dish receiver reliability, I wanted to purchase two 921 receivers when they came out, but with all the problems people have with the 721 I am thinking of switching to *D*! or going back to cable and VCR's! ("O the Horror")

[Marcus S]

Dreaded Code 15 is a generic message. The fact that your receiver in fried again after the 4th time is most likely coax or telephone connection related. Not to worry, cable digital receiver boxes and *D suffer from the same. I don't see where *D has Anchorage either.

And because you live in Ancorage, isn't Alaska static central? Is your Dish connected to a grounding block at the Dish and coax connectors? Colorado is probably only 2nd in static and most under estimate it's effect, well of course unless your at the gas station filling up and get a 1st hand experience on it's effect. :)

[Claude Greiner]

I never had a 6,000 go bad "Yet"

[Marcus S]

Neither have I, but there are the exceptions to the rule, which say anything connected to your DBS receiver should be protected. I had this same argument with my own folks that where convenced that surge protectors where a waste of $'s, well until they lost $2000's of electronics due to a storm that blew through and insurance wouldn't cover it once ask'd the question...

"where any of your electronics connected to surge protectors?, power, coax, and telephone??" Thanks for calling, good bye.

[AkShark]

Originally posted by Marcus S
Dreaded Code 15 is a generic message. The fact that your receiver in fried again after the 4th time is most likely coax or telephone connection related. Not to worry, cable digital receiver boxes and *D suffer from the same. I don't see where *D has Anchorage either.

And because you live in Anchorage, isn't Alaska static central? Is your Dish connected to a grounding block at the Dish and coax connectors? Colorado is probably only 2nd in static and most under estimate it's effect, well of course unless your at the gas station filling up and get a 1st hand experience on it's effect. :)

Marcus,

Thanks for your input. I do not have a telephone connection at the 6000, my coax is run though a surge suppressor (Monster) I do not think the dish is grounded I will have to check. (it was installed by a local Dish provider)

I have not noticed much static in the 30+ years I have lived here. Thunder and lighting are almost unheard of here!

[Marcus S]

You live near magnetic central, how can you not have static build up on your Dish? and not grounded?? You don't get gail force winds across your Dish??? Floating reference for a surge looking for ground.

Well, at least telephone is not a source of the problem for you.

[Mark Lamutt]

My 6000 is a year old (for me) now, and I've not had any problems with it. Power and coax lines run through a good surge protector, for what it's worth.

[DarrellP]

I'm still on my 1st 6000 and I've had it for 2 years. I think I have a small problem with my OTA tuner because I can't tune in 2 local Analog channels that have good signal strength.