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kathymoore
12-24-07, 08:14 AM
are the two identical $5.99 protection plans the same on DTV's website?
(when you go into "Change Programming" and try to add it)

Thanks! :)

carl6
12-24-07, 08:17 AM
I thought one was a dollar or two higher, and was for owned equipment while the lesser cost version was for leased equipment.

Carl

poppo
12-24-07, 08:27 AM
When I went to add it, there were 2 listed both for $5.99. When I checked the box to the right, it selected the top one. So I figured it knew which one I needed (if there is even a difference). FWIW, I have both HR10s (owned) and an HR20 on my account.

kathymoore
12-24-07, 10:15 AM
I thought one was a dollar or two higher, and was for owned equipment while the lesser cost version was for leased equipment.

Carl

What if I have both leased and owned HD DVRs on my account? (5 and 2, respectively)

Does one $5.99 fee cover everything?

I asked a DirecTV rep who didn't know why the difference was....
But if someone at DirecTV put two different selections on the website,
there must have been a reason, right? :D


Thanks!

Xaa
12-24-07, 10:19 AM
Just ask them for the free receiver. They'll give it to you Kathy.