Transponder 2 on 103B 0 Reading

[Slatts]

I have a 0 reading on transponder 2 on SAT 103B. All other transponders in 90's....Is anyone else having this issue?

Slatts

[veryoldschool]

I think the real question to ask is: Are you missing any channels?
DirecTV will move channels from one transponder to another for various reasons.

[Slatts]

That is the whole reason I noticed, yesterday I was missing NickHD, I was looking at signal strengths and saw 0 on transponder 2. So I reset the reciever and I got Nick HD after the reset but the transponder was still at 0 and still is right now.

[veryoldschool]

Well I have it here, but it may be just a spot beam pointed this way.

[texasbrit]

Transponders shown on 103(b) are all national (CONUS) transponders.....

[veryoldschool]

Transponders shown on 103(b) are all national (CONUS) transponders.....
Is this true for ALL cases?
We don't know the receiver or software version.

[Slatts]

The receiver is an HR20-100s and the software is the latest release.

[gpg]

I'm on Long Island and I'm getting 92 on transponder 2 using an HR20-700 running the current CE release.

[PicaKing]

I have a 0 reading on transponder 2 on SAT 103B. All other transponders in 90's....Is anyone else having this issue?

Slatts
I have a 90 reading on that transponder, and I am very close to you in Sussex County, NJ. Also an HR20-100 on the national release.

[Slatts]

I have a 90 reading on that transponder, and I am very close to you in Sussex County, NJ. Also an HR20-100 on the national release.


Does anyone know why I would have only one transponder with a 0 reading.

[Greyshadow2007]

Do you see a 0 if you chck sign a strength on both tuners? If you're only seeing it on one, try swapping BBCs to see if the problem follows it. I can verify 103b, transponder 2 is CONUS, so you should be getting it.

[afulkerson]

I get 0 on transponder 2 only on the spot beam sat which is 103s on the 103c, which is conus, I get 90.

[CouchTater]

I am having a similar issue in that I am receiving 771 errors on 103 (b). Tuner 1 is showing 0 signal strength while Tuner 2 is 90 +. I switched BBCs and same problem. What do i need to do to get tuner 1 working. It is only this satellite I am having problems with.

[Greyshadow2007]

I am having a similar issue in that I am receiving 771 errors on 103 (b). Tuner 1 is showing 0 signal strength while Tuner 2 is 90 +. I switched BBCs and same problem. What do i need to do to get tuner 1 working. It is only this satellite I am having problems with.

Did you just switch BBCs, or did you also switch the cables from the dish/multiswitch going into them? If you just switched the BBCs, try swapping cables. if the problem stays on tuner 1, try a hard reset (unplug for 5-10 minutes.) If you're still seeing problems on tuner 1, you might have a tuner problem. If the problem switches to tuner 2, it would most likely be cabling related

[texasbrit]

Is this true for ALL cases?
We don't know the receiver or software version.
All receivers, all locations, all software versions. The 103(b) screen (the same screen as 103(c) with the latest HR20 CE) shows only CONUS transponders. 103(a) - called 103(s) on the latest HR20 CE - shows all spotbeams from both DirecTV10 and Spaceway 1.

[Slatts]

Ok New Info after testing:

Tuner 1 Transponder 2 Reading is 0
Tuner 2 Transponder 2 Reading is 94

All other transponders on 103b on both tuners 90+. Only transponder 2 on Tuner 1 has the issue.

Any ideas?

Slatts

[gpg]

What happens when you switch the bbcs?

[litzdog911]

Ok New Info after testing:

Tuner 1 Transponder 2 Reading is 0
Tuner 2 Transponder 2 Reading is 94

All other transponders on 103b on both tuners 90+. Only transponder 2 on Tuner 1 has the issue.

Any ideas?

Slatts

Swap your two satellite cables. Then swap just the BBCs.

[K4SMX]

There is a software glitch on the 103(b)/(c) panel which occasionally causes individual tp's on 103(b)/(c) to read "0" when they're not really zero. If you get a zero on any individual transponder, note it's number, then switch to the Signal Meters, select that satellite and tp, and confirm it's actual reading.

[newsposter]

[QUOTE=veryoldschool;1356527]I think the real question to ask is: Are you missing any channels?

I have to ask..how in the world could one test this without sitting there and thumbing thru 200+ channels?

[Slatts]

[QUOTE=veryoldschool;1356527]I think the real question to ask is: Are you missing any channels?

I have to ask..how in the world could one test this without sitting there and thumbing thru 200+ channels?

Results after switching BBC's

Tuner 1 41% on Transponder 2
Tuner 2 91% on Transponder 2

And yes this whole thing was prompted by missing one channel. Nick HD and in a house with three kids under the age of 5, this is quite bad.

Any assumptions out there?

[veryoldschool]

Results after switching BBC's

Tuner 1 41% on Transponder 2
Tuner 2 91% on Transponder 2

And yes this whole thing was prompted by missing one channel. Nick HD and in a house with three kids under the age of 5, this is quite bad.

Any assumptions out there?
You got a bit of a strange problem, since it's only one transponder. The box is supplying the DC voltage to the dish, so it is starting to look like a bad RF match in the cable. If the cable is pinched, bent too tight, has a staple, or a bad connector, it could act this way. Most frequencies will pass through but the one that is at just the right part of the wavelength doesn't.
You've swapped BBCs and gotten 40%.
Have you swapped the coax feeds yet?
How many connections are there in the line?

[Slatts]

You got a bit of a strange problem, since it's only one transponder. The box is supplying the DC voltage to the dish, so it is starting to look like a bad RF match in the cable. If the cable is pinched, bent too tight, has a staple, or a bad connector, it could act this way. Most frequencies will pass through but the one that is at just the right part of the wavelength doesn't.
You've swapped BBCs and gotten 40%.
Have you swapped the coax feeds yet?
How many connections are there in the line?

I did get 40% after swap. I just checked again and same results.

I have not swapped coax feeds due to it being a pretty horrendous task.

I have 4 tv's in total, but only one HR20. The others are all non hd boxs for non hd tv's.

When you say swap coax feeds, which coax feeds do you mean?

Steve

[veryoldschool]

When you say swap coax feeds, which coax feeds do you mean?

Steve
You need to start looking at the two SAT feeds from the dish [as I posted]. So it would be what is connecting to the BBCs [SAT 1 & 2].

[Slatts]

You need to start looking at the two SAT feeds from the dish [as I posted]. So it would be what is connecting to the BBCs [SAT 1 & 2].

Ok...I guess thats why I have a question. The SAT feeds from the dish and what is connecting to the BBC's are different. The SAT feeds go to a multiplexer in the basement. Then from the basement are the feeds to the BBC's on the back of my TV. I am an expert by any means but I am almost sure this is how my setup is. I do not have direct runs from SAT to BBC's.

Which feeds should I be looking at?

[K4SMX]

Check for diplexers and cable TV splitters from previous installations in the bad line.

[veryoldschool]

Ok...I guess thats why I have a question. The SAT feeds from the dish and what is connecting to the BBC's are different. The SAT feeds go to a multiplexer in the basement. Then from the basement are the feeds to the BBC's on the back of my TV. I am an expert by any means but I am almost sure this is how my setup is. I do not have direct runs from SAT to BBC's.

Which feeds should I be looking at?
I would start at the receiver [or BBCs] and swap them there.
Your "multiplexer" is a multi-switch.

[chicagojim]

I also have this issue with NickHD.

Same issue - transponder 2 is showing 0 and switching BBCs/lines didn't help. The strange thing is, it is only this channel. I have not changed a single wiring configuration in months. I eliminated the SWM a month or so ago due to other strange issues.

I downgraded to the national release after the CE this weekend, thinking that might be the issue. No luck.

I was just wondering if anyone else is having this problem, and if there is a fix for it.

[veryoldschool]

I also have this issue with NickHD.

Same issue - transponder 2 is showing 0 and switching BBCs/lines didn't help. The strange thing is, it is only this channel. I have not changed a single wiring configuration in months. I eliminated the SWM a month or so ago due to other strange issues.

I downgraded to the national release after the CE this weekend, thinking that might be the issue. No luck.

I was just wondering if anyone else is having this problem, and if there is a fix for it.
Losing just one transponder would suggest a problem with a connector causing a bad RF match at one place in the line. Each frequency has a different wavelength, and if the bad match comes at just the right distance [place in the wavelength] it causes problems while another [different place in the wavelength] passes fine.

[chicagojim]

Losing just one transponder would suggest a problem with a connector causing a bad RF match at one place in the line. Each frequency has a different wavelength, and if the bad match comes at just the right distance [place in the wavelength] it causes problems while another [different place in the wavelength] passes fine.

I could see this being the case if I made any changes, installed more wiring or could get a signal on the other line, but none of these situations proves true. Sure wish I had that line tester that was supposed to be sent out . . . :(

As far as I know, it worked fine until last week. Maybe I'll try hooking up the SWM again and see if that fixes the issue.

[veryoldschool]

I could see this being the case if I made any changes, installed more wiring or could get a signal on the other line, but none of these situations proves true. Sure wish I had that line tester that was supposed to be sent out . . . :(

As far as I know, it worked fine until last week. Maybe I'll try hooking up the SWM again and see if that fixes the issue.
Any connector exposed to the weather can get wet and corroded. "the other line" could mean it's between the dish and your multiswitch.
You can try swapping the 13 volt 22 kHz input with the 18 volt 22 kHz input and see if anything changes. It might help you see if it's the cables and which one.

[chicagojim]

The dish made it through 80 MPH winds a few weeks ago.

Now I bet some punk hit it with a snowball recently. (Maybe Santa bumped it with his sleigh! :grin: )

I got up on the roof to check the connectors and thought, "Why not try to tweak it"

Adjusted the elevation 2 degrees and WHAMMO!

I got Nick HD back.

Now - it's pretty strange that this was the only channel affected, but I noticed that for some reason this transponder is reading about 10% less than others on 103b.

Strange. Should have thought to mess with the dish in the first place.

Thanks for the ideas, though! :D

[K4SMX]

Well we know there's always one 103(b) tp that's the weakest to begin with, so maybe when your dish fell in the 80 mph winds, that was the one (carrying NickHD) that went below an acceptable level. Glad you're back in business!