Another install story...

[Tonedeaf]

My mom in Albuquerque( I live in Dallas area) has had DirecTV for quite sometime. I have always kept her up to date with receivers etc. Well, with the recent HD channels that have gone up, she needed a new receiver and dish etc., her current RCA HD receiver was acting wierd anyway.

Made the call to DirecTV and get her a new HD receiver and install etc for $19.95. Great no problem there.

Date is scheduled and all should be good. This was at the beginning of December.

I get to her house for Christmas and check out the setup. The installer had to move the dish for some reason off of her current chimney mount that was used for her 3lnb dish. So, he decided to install it to her patio cover. That is fine for now, but when her trees grow in with leaves, she will have some major problems as their is a Weeping Willow tree directly in the line of sight for the satellites. :nono2: :mad: :confused:

Cannot believe such a dumb move on an installers part, well I actually can believe it reading some of the stories here. :lol:

Fortunately she has the protection plan and I will call once the leaves start coming in to get it relocated again and not have to pay $70 for it.

[K4SMX]

I don't think I'd wait until then. You have an HD upgrade installation warranty that is is also in effect, and it's sometimes easier to get them to send an installer back out there dealing with the installation warranty folks rather than wait until she's actually losing signal strength and dealing with tech support under the Protection Plan. There were probably a few other installation items you noticed that might also need cleaning up, e.g., grounding.....

That said, keep in mind that the LOS to the satellite is actually ~25 degrees higher than the apparent extended horizontal plane of the dish because of the offset LNB, so are you really sure that willow tree is in the way?

[aim2pls]

results of poorly paid installers ... slam bam installations with tailgate guarrentees .. you get what you pay for .. therefore .. free is )(*&%$#% ..... this is why there is no quality anymore in this country ... everyone wants quality but refuse to pay for it ...... everyone complains about being underpaid but at the same time refuse to pay for anything that they consider to be beneath them

[Rube79]

results of poorly paid installers ... slam bam installations with tailgate guarrentees .. you get what you pay for .. therefore .. free is )(*&%$#% ..... this is why there is no quality anymore in this country ... everyone wants quality but refuse to pay for it ...... everyone complains about being underpaid but at the same time refuse to pay for anything that they consider to be beneath them

Hes so right its scarey..... In so many ways....:grin:

K4SMX has some great advise, dont wait on the protection plan!!! That is if there will be a LOS issue in the future.