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lifesun
01-27-08, 09:59 AM
Hello,

I have had a HR20-100 for over 6 months without any major issues at all. About 5 days ago I noticed audio issues on my Detroit NBC HD station. This happend before the latest software release and still persists after. The best way that I can describe the issue is that about avery 15 - 30 seconds I get an audio glitch similar to the "machine gun" sound that I get every so often where the audio drops out for a minute or so. I started trouble-shooting and discovered that all of my local HD channels have this issue, but NBC has it the worst. The SD versions and all of my other HD channels are fine. Here is what I have done so far:

*This happens with DD on or off
*HDMI through the TV and Component through my reciever are the same
*Signal strength is 80 or above
*No cable issues found
*Happens with both tuners
*Swapped BBCs
*Unplugged, did a complete RESET, and did a REFORMAT as well

Nothing fixes the issue.

I don't know if this would be a bad HR20 or not.

Any ideas???

Thanks

lifesun
01-27-08, 11:12 AM
OK, I have done more testing and discovered a potential issue. Can anyone confirm that the Detroit HD locals come in on 103(s) on transponders 15, 17, and 24???

It appears that I am only getting signal on tuner 2 no matter what I try for the 103(s). All other Sats are fine. I have swapped BBCs and also changed swapped the cables.......................so I get 99 on Tuner 2 and if I plug that same cable into Tuner 1 nothing......

Also, another strange thing..................on 103(c) if I unplug either cable I still get good signal on BOTH tuners???????????

Any ideas before I contact DTV? I am really thinking that the reciever is the issue.

lifesun
01-28-08, 07:14 AM
OK, I have done more testing and discovered a potential issue. Can anyone confirm that the Detroit HD locals come in on 103(s) on transponders 15, 17, and 24???

It appears that I am only getting signal on tuner 2 no matter what I try for the 103(s). All other Sats are fine. I have swapped BBCs and also changed swapped the cables.......................so I get 99 on Tuner 2 and if I plug that same cable into Tuner 1 nothing......

Also, another strange thing..................on 103(c) if I unplug either cable I still get good signal on BOTH tuners???????????

Any ideas before I contact DTV? I am really thinking that the reciever is the issue.


Well, I think that I am going to take this opportunity to get an HR21 and see if that clears things up. I have been wanting a HD DVR for the bedroom anyway. If it clears up, I will have a pretty good argument to get the HR20 replaced.