Just had to change my install date due to snow on roof

[jhferry]

Stinks because I told the CSR there was some snow on the roof. Installers showed up and could not do it. Plus, I didnt know to fish cables was additional money. Installers wanted $65 each line to fish in walls as opposed to run outside the house.

I didn't even think of that when they said free installation.

[litzdog911]

It should have been made clear that fishing cables in walls will cost extra.

[chefwong]

Fishing cables is an art.......depending on who does it.

Like they say out here in NYC....fuggadaboutit.
My walls are plaster/metal lathe.

Thank god for the SWM8 !

[joe diamond]

I got the other side.

I canceled a job about a year ago...........snow on the roof. I told the call center there was no access until the snow was moved or melted. They wanted to know when that would be.

I left my number with the customer and arranged that he call when things got better............The call center just rescheduled another tech, who arrived, slipped with his ladder and left.

When the customer called me I was told by the call center the job had been canceled. So we redid the work order etc.

Joe

[Supervolcano]

I had about 6" to 12" of snow on my roof last January in Chicago when a 2 man installer team showed up to install my HR20 and a slimline dish.

When they showed up I asked if the snow would be a problem and they said "Nope, we've got steel cleated snow boots and a shovel. We've been dealing with the snow for a couple months so we are used to it."

They had no troubles doing the install.
I was amazed.

Only drawback was in the spring the dish foot was a little loose so I had to tighten the 4 bolts to the roof myself. There was probably a small layer of ice under it when they installed it, which eventually melted obviously.

Obviously this isn't the "industry standard" for all HSP's.
:lol:

[BattleZone]

I simply don't understand why anyone living in snow country would schedule exterior work on their home during the snow season. Installing dishes is plenty dangerous enough without snow, ice, and mud being involved.

[Bill Broderick]

People in different parts of the country have to deal with different issues. In the south, installers deal with insanely hot attics, for much of the year, while installers in other parts of the country wouldn't consider going into those attics.

In some parts of the country, were trees aren't typically an issue, there are installers who won't go onto a roof to install a dish. If they can't install it from a ladder, they won't install it. On Long Island, where it's often like living in the woods, an installer couldn't even consider not doing installs on a roof.

In places where there is snow all winter, installers (who want to work) need to be able to work on snow covered roofs, so they adapt.

[mauijiminar]

I simply don't understand why anyone living in snow country would schedule exterior work on their home during the snow season. Installing dishes is plenty dangerous enough without snow, ice, and mud being involved.

I do not understand why we have a thread about snow on a roof during an install. I guess if it rained and my installer did not show up I would start one. WHO CARES?

[John-MAVA]

wow the slimline dish needs 10 bolts and 2 support arms. call mcgyver back to do it right. and I wont even get on a wet roof, tv isnt worth dying for