So, I got Dish installed Saturday, and it's raining outside, and haven't had a signal

[zaclies]

for 30 minutes. And it's ONLY RAIN!! Not even storming. Is this common?? I sure hope not.

[Miner]

Zaclies,

No its not normal. If the signal comes back when the clouds lighten, I'd suspect an alignment issue. The installer hopefully left a direct phone number to the office for warranty repair. You can call Dish but a call direct to the installer (contracted or Dish owned) will usually get them out quicker.

Miner

[dbrakob]

Not sure if you can do this before you get a signal but try it (or wait until you get a signal). Select 6-1-1 (Point Dish) and check out signal strength on 110, 119 and/or 129. If they are red than it is most likely an alignment issue and the installer should come out and realign. I had Dish for 4 months no problem until a windstorm than I lost signals and noticed signal strenth had dropped to low teens. Dish came out and realigned and now back in the 60s.

[Kman68]

It never hurts to check connections. My installer tightened ever connection except one. And sometimes they loosen over time. All it takes is a 7/16" open ended wrench. Wrench tighten all connection. Be a little careful, you do not want to screw up the cable connectors by over tightening and thus deforming the connector.

DO NOT USE PLIERS. Pliers will deform the connectors.

[Oldford]

You'll have to push "menu" then 6-1-1, and yes you can do it with no signal.

I suggest against the use of a wrench to tighten the "f" connectors, most are designed only to be finger tight. If you must use a wrench, be gentle. There is nothing to be gained once the connector makes contact.

I've heard Dish has a new policy on call backs, that is you'll have to go through the 800 # to get them back to realign. The installers that work for Dish can't leave a number anymore. Of course, if you bought from a local retailer, that's all different, call him directly.

You shouldn't lose signal except in extremely heavy rain and then only for short periods.

Good Luck, Eric

[zaclies]

I bought through Dish, and he left his personal cell number and the local office number. If it happens again, I will call. Thanks!!

[Yes616]

I bought through Dish, and he left his personal cell number and the local office number. If it happens again, I will call. Thanks!!

I wouldn't wait. Just call him to say what happened. Let him deceide what should be done from there.