ernste40
02-14-08, 03:26 PM
I just had an installer here to upgrade my Dish 500 to a Dish 1000. As I kind of expected, a pine tree in the neighbor's yard that is not interfering with 121 is interfering with 129. The tech seemed fairly knowledgeable and was appreciative that I had done a bit of homework ahead of time to know what he was talking about. In fact, he said that most folks would have responded, "What do you mean it needs to see something. Just point it at the pinetree, I'm sure it will work."
There is another spot on the roof that the dish can go where the pinetree won't be an issue. But, there is another tree there that is in our yard that is a problem from that location. We are planning to have that tree removed -- mainly because it hangs over the house and is in a dangerous spot in case of high winds -- but that won't happen until April at the earliest.
The tech told me that my order will be "put on hold" and as soon as the tree comes down, I should call the local number he gave me and they will be out within three days to put in the dish and give me my new 622.
Here's my question. Does this sound right to all of you? I made the order prior to the Jan. 31 Dish n' it up deal was over, so I want to ensure that order date remains on the order and that I will be able to get the $100 rebate, even though I now won't be installed until April. Is there someone at Dish that I should contact, or should I just go along with what the tech said. If there is someone I should contact, who should I call and what should I tell them.
Thanks for your help! You all have been great through all of my trials and tribulations with both E* and D* installation woes...
There is another spot on the roof that the dish can go where the pinetree won't be an issue. But, there is another tree there that is in our yard that is a problem from that location. We are planning to have that tree removed -- mainly because it hangs over the house and is in a dangerous spot in case of high winds -- but that won't happen until April at the earliest.
The tech told me that my order will be "put on hold" and as soon as the tree comes down, I should call the local number he gave me and they will be out within three days to put in the dish and give me my new 622.
Here's my question. Does this sound right to all of you? I made the order prior to the Jan. 31 Dish n' it up deal was over, so I want to ensure that order date remains on the order and that I will be able to get the $100 rebate, even though I now won't be installed until April. Is there someone at Dish that I should contact, or should I just go along with what the tech said. If there is someone I should contact, who should I call and what should I tell them.
Thanks for your help! You all have been great through all of my trials and tribulations with both E* and D* installation woes...