Pongo435295
02-16-08, 01:02 AM
I have gone through THREE Dish ViP222 receivers for various problems until the technician finally arrived and replaced the three rebuilt receivers Dish had sent through the mail with a brand new one.
One problem remains that has both me and the technician and his coworkers perplexed. He tried four different remotes with the new receiver and they all would not work just like our remote did not work with the other three receivers.
Please allow me to explain - when the receiver is first turned on, the remote will not work for about 10 minutes from a normal distance (1 foot to 12 feet). HOWEVER, if you place the remote very, very close to the infrared eyes on the Dish receiver, the remote will work just fine. And after about 10 minutes, the remote will work from anywhere in the room. The same response was received by the other remotes the technician had with him - they would work 2-3 inches from the infrared eyes but won't work anywhere else in the room for about 10 minutes from any further distance from the infrared eyes on the receiver. We don't have any special lighting (we turned all lights off at night and in complete darkness, the remote continued not to work until the "10 minute" warm up period. That is the same response we have gotten with every receiver we have had (we are on our fourth receiver - there have been other problems as to why the others were replaced).
A curious item - the technician seems to think that our Sharp Aquos 46" HD TV is putting out some type of interference. Don't laugh. He MAY be right.
Last night after watching a 2-hour DVD, I turned on the Dish receiver for the first time that day. Expecting the usual 10 minute delay until the remote would start working, I was very surprised that the remote worked instantly and continued to do so.
A little more testing showed me the following day that the remote still had the 10 minute delay if the TV was turned on and then the receiver. Turning the receiver on first made no difference.
Am I going crazy here or can a TV interfere with a remote? If so what is my Sharp TV doing for 10 minutes that prevents my Dish Remote from working? It is not the remote (with new batteries) that is the problem as multiple remotes have been tried with the same failure.
I wish I could answer the obvious question - did the problem occur when the new TV was installed - I just can't say 'yes' for certain. I think the answer is 'no' but I cannot be sure.
Thanks for any help anyone can provide. Dish Network does not seem to have an answer.
Sorry this is so long - just wanted to get all the details out so I don't sound completely crazy.
One problem remains that has both me and the technician and his coworkers perplexed. He tried four different remotes with the new receiver and they all would not work just like our remote did not work with the other three receivers.
Please allow me to explain - when the receiver is first turned on, the remote will not work for about 10 minutes from a normal distance (1 foot to 12 feet). HOWEVER, if you place the remote very, very close to the infrared eyes on the Dish receiver, the remote will work just fine. And after about 10 minutes, the remote will work from anywhere in the room. The same response was received by the other remotes the technician had with him - they would work 2-3 inches from the infrared eyes but won't work anywhere else in the room for about 10 minutes from any further distance from the infrared eyes on the receiver. We don't have any special lighting (we turned all lights off at night and in complete darkness, the remote continued not to work until the "10 minute" warm up period. That is the same response we have gotten with every receiver we have had (we are on our fourth receiver - there have been other problems as to why the others were replaced).
A curious item - the technician seems to think that our Sharp Aquos 46" HD TV is putting out some type of interference. Don't laugh. He MAY be right.
Last night after watching a 2-hour DVD, I turned on the Dish receiver for the first time that day. Expecting the usual 10 minute delay until the remote would start working, I was very surprised that the remote worked instantly and continued to do so.
A little more testing showed me the following day that the remote still had the 10 minute delay if the TV was turned on and then the receiver. Turning the receiver on first made no difference.
Am I going crazy here or can a TV interfere with a remote? If so what is my Sharp TV doing for 10 minutes that prevents my Dish Remote from working? It is not the remote (with new batteries) that is the problem as multiple remotes have been tried with the same failure.
I wish I could answer the obvious question - did the problem occur when the new TV was installed - I just can't say 'yes' for certain. I think the answer is 'no' but I cannot be sure.
Thanks for any help anyone can provide. Dish Network does not seem to have an answer.
Sorry this is so long - just wanted to get all the details out so I don't sound completely crazy.