02-02-03, 02:34 PM
I've been considering adding EXTENDED warranty and had some questions before signing up ...... According to Dish Networks own website the following information is as follows
Pricing comparison for customers needing Out Of Warranty repair
Extended Warranty and No warranty.
Extended Warranty No Warranty
Out Of Warranty (OOW) Repair Fee
$49.99 $69.99
Advance Exchange Fee
$14.95 $14.95
Extended Warranty Price
$1.99 n/a
Total:
$66.93 $84.94
Could someone please explain the extended warranty to me if you understand this to be any different than what I think it is saying.......
To me it appears that you will only be saving $18.01 if you have to have any receiver replaced than what it would be costing you if you have no warranty at all........However during the first year you will pay a $1.99 activation fee plus twelve (12) more consecutive payments to have this extended warranty. 13 X $1.99 +$25.87. So if you have the extended warranty and have a receiver fail within the first year you'd be charged $66.93 + $23.88 = $90.81.
If you don't have the extended warranty for the next year you'd pay $84.94 for a receiver replacement under the No warranty.
This doesn't make a lot of sense to me. I called Dish as a prospective new customer and had a already Dish subscriber with me who wanted to know how this would work. The CSR did not want to give me any information unless he was given the telephone number of the subscriber account. I just laughed and hung the phone up.
I called back and talked with another CSR and she said that I understood this correctly. So IMHO the only way the EXTENDED Warranty would be worth it at all is if you have high end receivers that could be needing replacement.
IMHO it would not be worth those fees for the 301 receiver that only costs $89 - $99 to begin with....... It would probably be wor
The CSR told me that she could not pull up the information on her computer to give the an idea of what the costs of replacement would be for SW64 switches, LNB's etc......
She gave me a number to call that could tell me ------------------- 1-800-(220-3474). The number was unavailable.
Pricing comparison for customers needing Out Of Warranty repair
Extended Warranty and No warranty.
Extended Warranty No Warranty
Out Of Warranty (OOW) Repair Fee
$49.99 $69.99
Advance Exchange Fee
$14.95 $14.95
Extended Warranty Price
$1.99 n/a
Total:
$66.93 $84.94
Could someone please explain the extended warranty to me if you understand this to be any different than what I think it is saying.......
To me it appears that you will only be saving $18.01 if you have to have any receiver replaced than what it would be costing you if you have no warranty at all........However during the first year you will pay a $1.99 activation fee plus twelve (12) more consecutive payments to have this extended warranty. 13 X $1.99 +$25.87. So if you have the extended warranty and have a receiver fail within the first year you'd be charged $66.93 + $23.88 = $90.81.
If you don't have the extended warranty for the next year you'd pay $84.94 for a receiver replacement under the No warranty.
This doesn't make a lot of sense to me. I called Dish as a prospective new customer and had a already Dish subscriber with me who wanted to know how this would work. The CSR did not want to give me any information unless he was given the telephone number of the subscriber account. I just laughed and hung the phone up.
I called back and talked with another CSR and she said that I understood this correctly. So IMHO the only way the EXTENDED Warranty would be worth it at all is if you have high end receivers that could be needing replacement.
IMHO it would not be worth those fees for the 301 receiver that only costs $89 - $99 to begin with....... It would probably be wor
The CSR told me that she could not pull up the information on her computer to give the an idea of what the costs of replacement would be for SW64 switches, LNB's etc......
She gave me a number to call that could tell me ------------------- 1-800-(220-3474). The number was unavailable.