DirecTV customers not getting rebates...

[davidmg1]

An article from the Clark Howard web site reads:

Over the years listeners have told Clark how unreliable rebates are and he stresses to people over and over again that you should never purchase an item because it would be a good buy after a rebate. The item should be a good deal and if you get the rebate it is the icing on the cake. Well this rule sadly now applies to satellite television. Clark recently read an article in a local newspaper in Tennessee that detailed complaint after complaint about DirecTV not giving them their $140 rebates after they signed up for satellite. DirecTV is putting itself forward as the better alternative to cable and yet it is treating people like dirt. Clark knows that they have been through a rough patch but their parent company GM is doing well right now so why not credit people on their bills for the money? There is no excuse. DirecTV has been blaming the dealers and saying it is nothing to do with them, but whose name is on the dish and the TV? It is their fault and they must treat people much better than this to pull them away from the cable monopoly.

http://clarkhoward.com/shownotes/2003/02/04.html#directtv

[James_F]

Gee a guy on the Cox Radio network bashing DirecTV. A real reporter would have noted that in his "article". :rolleyes:

[Jacob S]

Sounds like Dish where they did not give the customers their rebates back.

[marko]

Clark Howard is above reproach.

[James_F]

Thats BS. Its only good journalism to say that you are owned by a cable company. It looks and smells bad. Anything he has to say is tainted by the fact he works for Cox. Everytime you hear ABCNews talk about Disney or CNN talk about AOL, they let you know they are owned by them. Good practice. NPR even lets you know that if their underwriters are involved with the story. Clark Howard is a moron to not have put that in, plain and simple.

[marko]

You are right, he should of disclosed that. But, I have found that he rarely ever mentions a company's name, and when he does, my guess is he has investigated the problem enough to be right on.

Plus, Clark has ripped on cable companies so many times. In general, he has always talked well about the two satellite companies.