Receiver question

[sportcork]

My tivo reciever died. I am going to be buying a new tv in the next couple of months and want to hold off getting another box. My question is my brother has a tivo that he doesnt use anymore. Do i have to call directv to have it activated with my card and can i do that??? or will his card just work.??? Thanks for any help

[raoul5788]

My tivo reciever died. I am going to be buying a new tv in the next couple of months and want to hold off getting another box. My question is my brother has a tivo that he doesnt use anymore. Do i have to call directv to have it activated with my card and can i do that??? or will his card just work.??? Thanks for any help

They may allow you to use your old card or your brother's, but it's highly unlikely. They will send you a new one for $20, then credit you $20 when you activate it.

[TaylorJ]

You will have to get a new card. But the $20 will not be credited. It's the fee you pay to have the used recv on your acct

[veryoldschool]

Changing a receiver between accounts has been done. You can't change cards between accounts, but you CAN use a card from your account.
While the level one CSR may not be able to help you, ask to be transferred to the access card department. They can do things that the "normal" CSRs can't.
You should have no problems.

[JLucPicard]

You will have to get a new card. But the $20 will not be credited. It's the fee you pay to have the used recv on your acct
I agree the $20 will not be credited, but the fee you pay to have a used receiver on your account is the $4.99 a month, just like all other receivers. $20 is the standard fee to issue a new access card.

I do, however, agree with VOS on this matter. As long as your brother's TiVo was properly deactivated from his account, you most likely would be able to work with the Access Card department to activate it on your account with your card.

[TaylorJ]

Jluc.
thanks. defintely worded that wrong. Just tried to get in the fact the the $20 will not be credited

[Stuart Sweet]

$20 isn't bad if you got the receiver you wanted. They would charge you the same amount minimum for a new receiver.

[veryoldschool]

$20 isn't bad if you got the receiver you wanted. They would charge you the same amount minimum for a new receiver.
An access card can store up to $30 in charges, before deactivating [if it can't "call home"].
I think the $20 is to offset what "could" be on the old card. This may also be why they don't transfer cards between accounts, but will between receivers on the same account.

[raoul5788]

Is the no credit issue new? I have heard they will issue an equal credit to the charge for a new card, but that you do have to pay up front.

[veryoldschool]

Is the no credit issue new? I have heard they will issue an equal credit to the charge for a new card, but that you do have to pay up front.
How many times have you gotten the same answer [to the same question] from different CSRs? :)

[raoul5788]

How many times have you gotten the same answer [to the same question] from different CSRs? :)

Never! :lol: