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View Full Version : Glitches on my Picture


dallas24
04-27-08, 09:26 AM
I just had Dish Network installed last Tuesday and it worked fine until last night at around 10:00. I have a 4 tv setup with two 625 dvrs and all the other 3 tvs are working properly except mine. I have done all the trouble shooting they have told me to do and still have no resolution. I did call tech support and they walked me through a few tests and none of them worked, they told me that they would send a tech out to check the problem but it will take a week to send one out, which I think is really not right, I have spent over $200 to get all this done and now have to wait a week for a tech to come out. My question is there anything else I can do to correct the problem myself?

BNUMM
04-27-08, 09:31 AM
Need more details before we can help.

kf4omc
04-27-08, 09:32 AM
What is your TV doing? What is the problem?

harsh
04-27-08, 09:32 AM
You've explained in detail what you've done to address the problem, but in order to help you, you need to give a detailed explanation of the problem itself.

"Glitches" covers a whole lot of territory from problems that are outside of DISH Network's control to problems that may indicate defective hardware.

dallas24
04-27-08, 09:34 AM
Need more details before we can help.

ok, sorry...my reception on my tv is constantly glitching and the images are distorted and constantly unwatchable, i have checked my signal strength and it is normal.

BNUMM
04-27-08, 09:45 AM
ok, sorry...my reception on my tv is constantly glitching and the images are distorted and constantly unwatchable, i have checked my signal strength and it is normal.

Is your TV on tuner 1 or tuner 2?

tymekeeper
04-27-08, 10:16 AM
Switch DVRS and if that doesn't fix the problem switch cables.