View Full Version : 622 acting like single receiver
I'm having some odd things going on with one of my 622s. It acts like it has only one receiver, sort of. If a show is recording, I can't select another channel without it saying that recording will be stopped. On Friday, the schedule showed that simultaneous shows recorded, yet only one show was there. (I lost BSG and Moonlight). At least it appears that way. I don't think there's any way to hide a recorded program is there? They show 'DONE" on the schedule.
I went through and flipped through single user mode and shared view and everything seems OK. It worked fine on Saturday, but Sunday night it was doing it again.
Any thoughts on this?
skippytym99
04-28-08, 08:10 AM
I'm having some odd things going on with one of my 622s. It acts like it has only one receiver, sort of. If a show is recording, I can't select another channel without it saying that recording will be stopped. On Friday, the schedule showed that simultaneous shows recorded, yet only one show was there. (I lost BSG and Moonlight). At least it appears that way. I don't think there's any way to hide a recorded program is there? They show 'DONE" on the schedule.
I went through and flipped through single user mode and shared view and everything seems OK. It worked fine on Saturday, but Sunday night it was doing it again.
Any thoughts on this?
It is doing that because it is in singlr mode.
Hmmmm. I thought it wasn't so I guess I'll check again when I get home. Thanks
I checked and sure enough it was on single mode. I switched it to dual mode but it still persists in one recording at a time. Do I need a restart/reboot to get the settings to take effect?
Stewart Vernon
04-29-08, 07:53 AM
In dual mode each TV will only have access to one tuner (exception is the OTA tuner will also/only be available on the main TV). This means in dual mode you cannot record two things at the same time from a single TV viewing location unless in the main room and using the OTA tuner.
In single mode you can record/watch 2 or 3 (if the OTA is available) at the same time.
That said... IF you are watching the tuner where the recording is in progress you cannot use channel up/down or type in a channel number to change channels. The receiver will warn you that it is recording and this will interfere. In order to change channels, you should either press "Swap" to go to the other tuner OR press "Guide" to go to the EPG and choose a channel.
Kent Taylor
04-29-08, 08:05 AM
I checked and sure enough it was on single mode. I switched it to dual mode but it still persists in one recording at a time. Do I need a restart/reboot to get the settings to take effect?
You do not need to reboot to change Modes. However, have you done a Power Cord reset to see if that might clear up the problem you are having? BTW, Single Mode gives you access to both satellite tuners and, if you have an antenna, one OTA tuner. A receiver running in Dual Mode would exhibit the behavior you describe, not Single Mode.
Anytime you are having problems a power cord reset is a good thing to try to resolve the issue. At least after you have done that, you know it is not something temporary in storage or some type of corruption that a cold boot can correct.
Certainly you can get the error message about stopping a recording when you attempt to change channels while in dual mode. My wife gets herself boxed in all the time with recordings. In dual mode if the tuner being used for a recording is the same as the tuner being used by the TV output you are watching and you try to change the channel on that tuner, you will get the message.
If you are recording on a tuner you can successfully switch to a different tuner type if one is available. That is, if you are recording on a sat tuner on TV1 you can switch to the OTA tuner or if you are recording on the OTA tuner you can switch to the sat tuner. You just can't change the channel on the tuner that is doing the recording. Some people get confused by using the up or down channel buttons when they intend to change to the other tuner type and get the error message. It occurs because to get to an OTA channel for example, you have to pass through another sat channel. Use the Guide to change directly to the other type of channel without passing through other channels.
If you do understand how the tuners are split up and work with recordings and you still can't get multiple recordings to work, you have a problem with either the software or hardware. Make sure you really know what mode your receiver is in and what type of channel you are recording. Then, when you have the problem give us all the details you can about what was going on at the time and what the schedule indicates for the missing recordings.
In dual mode each TV will only have access to one tuner (exception is the OTA tuner will also/only be available on the main TV). This means in dual mode you cannot record two things at the same time from a single TV viewing location unless in the main room and using the OTA tuner.
Actually you can setup multiple recordings from one TV in dual mode. With OTA you can setup up to 3 recordings from TV1. It does depend on your Record Plus setting. When Record Plus is enabled on TV2, recording scheduled from TV1 will first attempt to use the tuner for TV2 leaving the TV1 tuner available.
BTW, I am only connected via HDMI to one TV so getting to TV2 is not the answer for me. Maybe I'll hook up component to TV2 just in case...
OK, so here's what I need to do...
Power plug reset
Single Mode
Record Plus (1 or 2)?
No Shared View
Then call DISH when it doesn't work. Is that it? This is all starnge because it's been working fine for nearly 2 years and just started doing this last week. Did I get a software udate? Hmmm...
While in single mode, press the Position button on the remote. It is near the 3 button. This will display both SAT tuners on the screen. Make sure you have signal on both tuners.
I'm in sort of the same boat as you. Since about the time that they added the last couple of HD channels I have been losing one of the tuners. I have also been getting a lockup on occasion.
With only one TV you don't need to use dual mode at all. And in Single mode you don't need to worry about Record Plus. There has not been a software update in the last week, at least for most of us that got L4.49 many weeks ago.
While in single mode, press the Position button on the remote. It is near the 3 button. This will display both SAT tuners on the screen. Make sure you have signal on both tuners.
I'm in sort of the same boat as you. Since about the time that they added the last couple of HD channels I have been losing one of the tuners. I have also been getting a lockup on occasion.
Now that you mention it, thta's exactly what is happening. Dang. I did call Dish about the dropouts. The girl said she would download 'something' to my receiver that would probably take care of it. I still get recordings with the signal loss message. All this seemed to happen when SciFi and USA HD popped up.:confused:
msalvail
04-29-08, 11:22 PM
Ib a related note, I am confused about how this works. I have a 622 in the living room and have it set to work in the bedroom as well with remote #2. I have the same set up in the kitchen and 2nd bedroom. I am not sure that I like it as it's making me watch what I am recording. If I try to change the channel, it will ask me if it is ok to stop the recording.
Also, if something is recording and its decided to use Tuner2 and I am watching TV on Tuner1, it won't let me stop the recording. The STOP REC option is no longer there and of course, it won't delete something that is in progress.
Do i have this set up correctly? is this a feature and not a problem?
Thanks!
Mary
Yes, you are enjoying the features of dual mode. To stop the recording on the TV2 tuner you have to use the TV2 remote. There are only so many tuners in the box (2 sat and 1 OTA) and each one can only do one thing at a time. The 622 is really a great receiver but there are limits. Perhaps you need to add another receiver to the house.
fredinva
04-30-08, 07:21 AM
Ib a related note, I am confused about how this works. I have a 622 in the living room and have it set to work in the bedroom as well with remote #2. I have the same set up in the kitchen and 2nd bedroom. I am not sure that I like it as it's making me watch what I am recording. If I try to change the channel, it will ask me if it is ok to stop the recording.
Also, if something is recording and its decided to use Tuner2 and I am watching TV on Tuner1, it won't let me stop the recording. The STOP REC option is no longer there and of course, it won't delete something that is in progress.
Do i have this set up correctly? is this a feature and not a problem?
Thanks!
Mary
If no one is currently watching tv2(s), simply go into record plus and record on tv2
Menu 8 6. Then you can always change chs on tv1, if in dual mode.
fred
Update: It appears that the "acting like a single receiver" issue is due to loss of signal on RX2. I've noticed in my schedule that I've lost many shows over the last two weeks with a status of 'SIGNAL" as opposed to "Done" or "Skipped".
I finally figured this out last night when I looked for Ugly Betty and Smallville to be recording at the same time. Ugly Betty showed up in the list but no Smallville. I selected the guide and saw that there was an RX2 indicator on Smallville for recording. I tried selecting another channel and got the "This will stop recording" message. This indicates that both RXs are in use. I hit the position button and sure enough, RX2 showed "Acquiring Satellite Signal". I hit the PIP switch. Big mistake. I was now on RX2 waiting for signal acquisition. No joy, and I couldn't get back to RX1. I bit the bullet and did a soft reset, got signals back on both RXs and started recording.
This makes me wonder if the short RF cable from the splitter is bad. Guess I have to call Dish.
scoobyxj
05-09-08, 07:10 PM
This makes me wonder if the short RF cable from the splitter is bad. Guess I have to call Dish.
Think you mean the separator. Try switching the cables around to see if the problem follows the bad cable. Just remember you have to keep the separators Sat1 to Sat1 on the receiver, and the separators Sat2 to Sat 2 on the receiver. So that means you'll actually have to swap the cables them selfs around
Right, separator. Why does Sat 1 need to go to Sat 1? Technically, they are two identical feeds coming off my 1000 dish. I would think it wouldn't matter which was connected where.
BTW, I lost several more shows this weekend due to receiver two losing sat lock. Dang, lost Dr Who and Transformers movie (HD).
OK, I guess I need to call DISH. Last night I had the same "can't record" messages which used to indicate that RX2 had lost signal. Hit the position switch to see if RX2 had picture and it did.
In addition, I selected a few shows to delete and when I hit the OK to delete, the 622 rebooted.
Kent Taylor
05-14-08, 11:47 AM
OK, I guess I need to call DISH. Last night I had the same "can't record" messages which used to indicate that RX2 had lost signal. Hit the position switch to see if RX2 had picture and it did.
In addition, I selected a few shows to delete and when I hit the OK to delete, the 622 rebooted.
I think you're right about the call to Dish. However, it's been my observation that Dish does have problems when attempting to recover from signal loss.
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