What is happening to my HR21-700?

[E-A-G-L-E-S]

Sorry for this being my first post, but I just learned of this site and at a good time.

I have been encountering a ton of issues with my HR21-700.
I am having alot of audio and video dropouts, green pixelation that can take up to half the screen at times and normal pixelation of the image.
Also, frozen audio and video and a TON of lip sync issues.(luckily my avr can delay the audio up to 160ms.
This is all with both live viewing and recorded.
Connected to my Yamaha RX-V661 avr via HDMI.

None of these issues occur with SD channels. HD only.
Worst offenders are my HD locals and espnHD and espn2HD.

The last trip out by a tech was unsuccessful at resolving the issue.
He even tried to tell me it was my AVR that couldn't handle the HD bandwith pass through.

I would like to point out that many of these issues have been present for a while now. Upwards of six months.
I have had the HR21-700 and my 5lnb dish replaced and yet still the same issues.
Also have had completely new lines run just the other week.

Could it be possible that something is wrong with my Yamaha AVR?
I searched on my owner's thread and other than lip sync issues there are no reports like mine.....so I wouldn't even know where to start.

Thanks for any and all help guys!

[azarby]

Sorry for this being my first post, but I just learned of this site and at a good time.

I have been encountering a ton of issues with my HR21-700.
I am having alot of audio and video dropouts, green pixelation that can take up to half the screen at times and normal pixelation of the image.
Also, frozen audio and video and a TON of lip sync issues.(luckily my avr can delay the audio up to 160ms.
This is all with both live viewing and recorded.
Connected to my Yamaha RX-V661 avr via HDMI.

None of these issues occur with SD channels. HD only.
Worst offenders are my HD locals and espnHD and espn2HD.

The last trip out by a tech was unsuccessful at resolving the issue.
He even tried to tell me it was my AVR that couldn't handle the HD bandwith pass through.

I would like to point out that many of these issues have been present for a while now. Upwards of six months.
I have had the HR21-700 and my 5lnb dish replaced and yet still the same issues.
Also have had completely new lines run just the other week.

Could it be possible that something is wrong with my Yamaha AVR?
I searched on my owner's thread and other than lip sync issues there are no reports like mine.....so I wouldn't even know where to start.

Thanks for any and all help guys!

Do an experiment by bypassing the AVR and go direct to the TV. Try it this way for a few days. That should tell you if its' the AVR. Do you have your system on an UPS. If not, that could be part of the problem. One more thing, Can you list your signal strengths for all 5 sats

bob

[E-A-G-L-E-S]

Exceptional signal strength. When tech. was here again last week they were all 95 to 98.
He made the remark, "They are phenomenal".
Ever since the new 5lnb dish was installed they have been spectacular.

I do not use UPS's. But I don't go bare either.

How do I get audio, my t.v. has no speakers?

Thank you Bob for helping.

[houskamp]

All HD channels? or just some? locals?

[azarby]

Exceptional signal strength. When tech. was here again last week they were all 95 to 98.
He made the remark, "They are phenomenal".
Ever since the new 5lnb dish was installed they have been spectacular.

I do not use UPS's. But I don't go bare either.

How do I get audio, my t.v. has no speakers?

Thank you Bob for helping.

Can you run the HDMI to the TV and an optical or analog audio to the receiver.

Bob

[glennb]

Do an experiment by bypassing the AVR and go direct to the TV. Try it this way for a few days. That should tell you if its' the AVR. Do you have your system on an UPS. If not, that could be part of the problem. One more thing, Can you list your signal strengths for all 5 sats

bob

I don't think having or not having a UPS would have anything to do with what the OP is describing.

[Strejcek]

It sure sounds like the dish needs to be fine tuned a bit.

[E-A-G-L-E-S]

All HD channels? or just some? locals?

Seems like all, but I certainly don't watch all the HD channels.
But 3,6,10,29,57,70,71,72,73 and 247 are the worst offenders.(HD versions)

[E-A-G-L-E-S]

Can you run the HDMI to the TV and an optical or analog audio to the receiver.

Bob

Yup, I ordered an optical audio cable just this morning, so it will take a few days to get here.
Thanks Bob.

[E-A-G-L-E-S]

It sure sounds like the dish needs to be fine tuned a bit.

I don't know. The last two tech's said it was perfect and both times I got impecable signal numbers.
The last guy even went as far to say that he almost never sees numbers like that in my area.
I just ran it again this morning and have just spectacular numbers?
Is there other tweaking to do?

[feschiver]

test the signal when you have the problem . you might have tree movement or a bird setting on your dish.

[E-A-G-L-E-S]

I'll try that.
It may be tough though as it isn't always a 5-10 minute long issue. Usually it happens, then there is a break, then it happens again and so on and so forth.
but there are times when it is happening more than not, so I'll just be patient and wait for that time.
But there aren't any trees high enough or close enough, I think to cause an issue.
Although a mountain to the south of me I've been told ruins OTA for my area, so maybe that plays a part??

[E-A-G-L-E-S]

Note: The weather since the switch has been 'perfect'. No rain, no wind. So I hope I'm not jumping the gun a little on this.



Well, after a few days of bypassing my AVR I have come to a few conclusions: (I borrowed optical audio cables)
1. My PQ is better. There is less noise and it is a cleaner image.
2. I have had almost no pixilization and audio issues since the switch.

So, what is my AVR doing to mess things up??
How am I supposed to get advanced audio formats if I go straight from sources(HD-DVR & PS3) to t.v.?
I can't can I?

[jimb726]

Are you using high quality cable? Is it possible you have a damaged cable that might be picking up some interference from somewhere?

[E-A-G-L-E-S]

Are you using high quality cable? Is it possible you have a damaged cable that might be picking up some interference from somewhere?

I replaced my HDMI's with brand new BJC cables just two weeks ago.
What else could cause interference besides the cables age?

[LameLefty]

Congratulations: you've just discovered that HDMI is a "standard" that still needs work. :) Of course, that's why there's been three versions of it already (up to 1.3 currently) and people STILL have problems. I'm sorry to hear of your issues.

I've been using HDMI video to the TV for awhile now but my audio still goes digital optical to the A/V receiver. I haven't had any noticeable audio lag in a very long time, since the national HD's all launched and got fine-tuned last fall, probably.

[E-A-G-L-E-S]

Isn't optical audio out limited its' capabilities though?

[joesigg]

Optical audio will give you full dolby if you have a capable receiver. You are not too far from me and we have had many pixellation and audio stutter problems in the last few months. There has been a thread on green pixellation where many in our area chimed in. ABC is te worst offender. We think it may be at the signal origination, but no one knows for sure. Seems worse on my HR20- 100 than on my HR 20-700. I suspect its more your location relative to the spot beam.

[E-A-G-L-E-S]

Optical audio will give you full dolby if you have a capable receiver. You are not too far from me and we have had many pixellation and audio stutter problems in the last few months. There has been a thread on green pixellation where many in our area chimed in. ABC is te worst offender. We think it may be at the signal origination, but no one knows for sure. Seems worse on my HR20- 100 than on my HR 20-700. I suspect its more your location relative to the spot beam.

Now there is something I did not know.
I realize for D* this new set-up doesn't affect anything in a negative way, but with Blu-Ray's it does. There at least seems to be a difference in PQ when running through the AVR or straight to Pioneer. And they have advanced formats.

[LameLefty]

Now there is something I did not know.
I realize for D* this new set-up doesn't affect anything in a negative way, but with Blu-Ray's it does. There at least seems to be a difference in PQ when running through the AVR or straight to Pioneer. And they have advanced formats.

There are no 7.1 advanced formats in satellite broadcasting. Dolby 5.1 is the baseline high-fidelity standard. Optical passes this just fine.

[E-A-G-L-E-S]

LameLefty....I noted that this doesn't affect t.v., but it does for Blu-Ray playback.