View Full Version : DTV New Install Today 5-17-08
OK, DTV is arriving today 8AM-12PM hopefully. The install will be 3 HD-DVR and 2 SDR. I will post later on the install when complete.
good luck with that, and also.... let us know which multiswitch and/or dish, lnb they use
Mertzen
05-17-08, 09:28 AM
Make sure he doesn't cascade to WB68. Will give issues.
he only has 8 tuners, why would he need 2 switches?
3-hd dvr's=6
2-sd recievers=2
Stewpidity
05-17-08, 09:57 AM
OK, DTV is arriving today 8AM-12PM hopefully. The install will be 3 HD-DVR and 2 SDR. I will post later on the install when complete.
Make sure he checks signal strength each Satellite & fine tunes it, when i had my install 2 weeks ago I asked him about the signal strenth he said all in the 90's and left, after he left i checked, 101 was in the high 90's, the other Sat.'s were slightly off, BUT my 103(c) was way off, I had to go up and fine tune it(pretty easy on the cell w/ the wife telling me what the signal strenght was)...option 2 was to wait until he could came back to fix it..
Mertzen
05-17-08, 10:49 AM
he only has 8 tuners, why would he need 2 switches?
3-hd dvr's=6
2-sd recievers=2
Ah, for a sec i thought he was getting 2 SD DVR.
thats what i thought:lol:
hdtvfan0001
05-17-08, 11:42 AM
Who knows....one of the major the test areas for the SWM's is in the NE U.S....so if he's lucky..... :D
davring
05-17-08, 11:51 AM
Ditto to what Stewpidity says, poor dish alignment, in my opinion, causes most of the problems people encounter with their systems.
hdtvfan0001
05-17-08, 11:55 AM
Ditto to what Stewpidity says, poor dish alignment, in my opinion, causes most of the problems people encounter with their systems.
Absolutely the #1 problem with installs.
hdtvfan0001
05-17-08, 03:33 PM
I'm assuming that since we haven't heard anything else....the OP must be playing with his newly-installed toys.... :D
ha ha, either that or he is still on the phone with a csr trying to find out where his installer is:lol: , but lets hope not!
Mertzen
05-17-08, 05:02 PM
Who knows....one of the major the test areas for the SWM's is in the NE U.S....so if he's lucky..... :D
Nope aint gonna happen.
OK ALL, Here is what happened today;
Install was scheduled between 8-12 AM Installer showed up 8:15. Only problem he forgot to bring 5LNB dish. Good thing he only lived 15 min away. He returned promptly with it and it was boxed in a 2 pack. We mounted it on the edge of my roof (quite high 2 story colonial) and had his exension ladder pretty maxed out being a 30' but he seemed comfortable. He reccomended that having 2 coaxes to each DVR would be less annoyance with the 2nd tuner would be searching for sat all the time. Being from an electrical background I went to work on the inside while he was on the dish. I got all 3 run in a couple of hours to the basement. The Zinwell WB68 was mounted in the basement for the tie in. The 2 SD boxes in the kids rooms and I got (2) HR21-100's and (1) HR21-200 that appear to be new. I will follow up with install pic's Sunday.
davring
05-17-08, 08:12 PM
Enjoy
99-s
1-8 45,96,51,95,95,95,NA,NA
9-16 NA,--------,NA
17-24 NA-------,NA
25-32 NA,------,NA
101
1-8 95,95,93,100,94,95,99,97
9-16 95,97,95,100,95,99,95,100
17-24 95,100,95,100,95,100,95,99
25-32 95,95,94,99,95,99,95,99
103 (S)
1-8 0,0,0,0,0,0,NA,NA
9-16 NA,NA,NA,NA,NA,NA,0,0
17-24 73,98,0,0,0,0,70,87
25-32 NA,--------,NA
103 (C)
1-8 0,88,79,85,79,85,79,83
9-16 80,84,80,85,82,85,NA,NA
17-24 73,NA,NA,NA,NA,91,NA,NA
25-32 NA,-------,NA
110
1-8 NA,------,NA,95
9-16 NA,86,NA,94,NA,NA,NA,NA
17-24 NA,NA,NA,NA,NA,84,96,85
25-32 99,88,95,83,99,79,95,86
119
1-8 NA,-------,NA
9-16 NA,-------,NA
17-24 NA,NA,NA,NA,NA,84,96,85
25-32 99,88,95,83,99,79,95,86
Also, I thought the installer was very nice and helped me extensivly with menus and overall operation. I did tip him as alot of posters mention if they get a good installer. With the dish mounted on my roof I have zero obstructions. I am off to explore whats on;)
David MacLeod
05-17-08, 08:34 PM
103 (C)
1-8 0,88,79,85,79,85,79,83
9-16 80,84,80,85,82,85,NA,NA
17-24 73,NA,NA,NA,NA,91,NA,NA
25-32 NA,-------,NA
may be just me, but those seem low. especially the 0 . was this during inclement weather?
do you have an HD package?
as a reference mine (self installed ) on 103c are all 91+ on both tuners in cloudy/rainy weather right now.
ironwood
05-17-08, 08:41 PM
OK ALL, Here is what happened today;
Install was scheduled between 8-12 AM Installer showed up 8:15. Only problem he forgot to bring 5LNB dish. Good thing he only lived 15 min away. He returned promptly with it and it was boxed in a 2 pack. We mounted it on the edge of my roof (quite high 2 story colonial) and had his exension ladder pretty maxed out being a 30' but he seemed comfortable. He reccomended that having 2 coaxes to each DVR would be less annoyance with the 2nd tuner would be searching for sat all the time. Being from an electrical background I went to work on the inside while he was on the dish. I got all 3 run in a couple of hours to the basement. The Zinwell WB68 was mounted in the basement for the tie in. The 2 SD boxes in the kids rooms and I got (2) HR21-100's and (1) HR21-200 that appear to be new. I will follow up with install pic's Sunday.
I hope he didnt mount it on the facia. That would be a pain going on those service calls.
Can you post signal on both tuners on your DVRs unless they are all identical. I installed 4 HD DVR's with WB68 at one house and noticed weird signal patterns on the some transponders, few of them were way off. Nobody called back so I assume its all working, but I thought multiswitch was having hard time handling so many HD DVRs at once.
ironwood
05-17-08, 08:44 PM
may be just me, but those seem low. especially the 0 . was this during inclement weather?
do you have an HD package?
as a reference mine (self installed ) on 103c are all 91+ on both tuners in cloudy/rainy weather right now.
Depends on receiver, software and LNB type, I have similar signal on 103c most of the time. Zero is normal as long as it comes high in signal meters bar.
davring
05-17-08, 08:45 PM
103C could be a little better. As a suggestion, when you get a chance, call D* and tell them you are experiencing some pixelation on your HD channels. If you call them and merely tell them your alignment could be better they will tell you anything over about 70 is fine. The higher the strength the more resistant you are to weather related problems, rain/snow fade. If they ask you to check the signal strength on 103c, tell them it is in the 50's and 60's and cloud cover makes it worse. Do this during your 90 day installation warrenty. FWIW
ironwood
05-17-08, 08:59 PM
103C could be a little better. As a suggestion, when you get a chance, call D* and tell them you are experiencing some pixelation on your HD channels. If you call them and merely tell them your alignment could be better they will tell you anything over about 70 is fine. The higher the strength the more resistant you are to weather related problems, rain/snow fade. If they ask you to check the signal strength on 103c, tell them it is in the 50's and 60's and cloud cover makes it worse. Do this during your 90 day installation warrenty. FWIW
Or buy Protection Plan for 5.99 a month it will cover your entire system and it kicks in after 90 days. Then you can call Directv when you have a real problem. This way you dont have to lie as this guy suggested.
David MacLeod
05-17-08, 09:02 PM
I'm not too far from Sanford, bet in a short time the OP will find that it won't be a lie.
davring
05-17-08, 09:09 PM
Or buy Protection Plan for 5.99 a month it will cover your entire system and it kicks in after 90 days. Then you can call Directv when you have a real problem. This way you dont have to lie as this guy suggested.
The $5.99 per month protection plan won't cover unnecessary rain fade though.
ironwood
05-17-08, 09:10 PM
Signal pattern is good is you look at high numbers on 99 for example.
kokishin
05-17-08, 09:12 PM
DX9100,
Since you have five IRD's and your Slimline dish is on a tall roof, you would be prudent to get the protection plan. The $5.99/month covers all IRDs, remote controls, BBC's, multiswitch, LNB's, wiring, dish realignment, just about anything within reason.
Or buy Protection Plan for 5.99 a month it will cover your entire system and it kicks in after 90 days. Then you can call Directv when you have a real problem. This way you dont have to lie as this guy suggested.
davring
05-17-08, 09:20 PM
Signal pattern is good is you look at high numbers on 99 for example.
I agree completely, I had the same situation. It took me quite some fine tuning to get 103c peaked without sacraficing 99s. My dish I can reach from a step ladder though and easy to adjust. We get alot of very hard rain in the summer and I wanted mine as high as I could get. He may get by fine and never have any difficulty, this was merely my upinion based on my experience and the climate were I live.
spartanstew
05-17-08, 09:55 PM
103C could be a little better. As a suggestion, when you get a chance, call D* and tell them you are experiencing some pixelation on your HD channels. If you call them and merely tell them your alignment could be better they will tell you anything over about 70 is fine. The higher the strength the more resistant you are to weather related problems, rain/snow fade. If they ask you to check the signal strength on 103c, tell them it is in the 50's and 60's and cloud cover makes it worse. Do this during your 90 day installation warrenty. FWIW
Not just lie, but lie multiple times. We have such a great society. :rolleyes:
davring
05-17-08, 10:07 PM
Not just lie, but lie multiple times. We have such a great society. :rolleyes:
Call it what you will, I am merely suggesting how to get an questionable install corrected.
dlb2868
05-18-08, 12:17 AM
It sounds to me like the technician that came was a good person, and I am sure that he is also understanding. If I can make a suggestion: if he left his phone number to call in case of any questions or problems, PLEASE call him first. Give him the opportunity to make these adjustments. If you dont, here is what will happen. You call Directv, they set up a service call, another technician comes and spends all of 15 minutes realigning your dish(the KA/KU dish), then when the tech that spent all that time doing the installation gets what is called a "charge back" on his check. These charge backs add up. I am sure that the tech that did the installation would be more than happy to come by and peak the dish for you. This way does not cost you a dime, it doesn't cost the tech anything buy maybe a few minutes out of his day, and everything is all better. Now, if you call and he does not reply in a timely manor, by all means call Directv. All I ask is give him the oportunity to correct this first. When he did your install he should have left you a welcome kit/booklet. inside the left front cover you will see an area where he should have put his contact information as well as your account number and input information for devices that he hooked up with your system(ie: XBox 360, DVD...etc). I am an installer/technician. Last month we had a lot of tornados in our area which knocked out a lot of peoples power and dish allignment. One of the techs from our office had 18 chargebacks on his check ($25.00 each totaling $450.00). That is a lot of money to loose out of your paycheck. Needless to say, when I told him that I left my number for the customers to call me, he immediately began writing his number in the welcome kits. Techs are responsible for one year after an installation for the job/service call/upgrade. The best thing is that calling the tech, he can schedule you in a lot sooner than Directv, sometimes even the same day. Good luck, and welcome to Directv.
ironwood
05-18-08, 02:20 AM
It sounds to me like the technician that came was a good person, and I am sure that he is also understanding. If I can make a suggestion: if he left his phone number to call in case of any questions or problems, PLEASE call him first. Give him the opportunity to make these adjustments. If you dont, here is what will happen. You call Directv, they set up a service call, another technician comes and spends all of 15 minutes realigning your dish(the KA/KU dish), then when the tech that spent all that time doing the installation gets what is called a "charge back" on his check. These charge backs add up. I am sure that the tech that did the installation would be more than happy to come by and peak the dish for you. This way does not cost you a dime, it doesn't cost the tech anything buy maybe a few minutes out of his day, and everything is all better. Now, if you call and he does not reply in a timely manor, by all means call Directv. All I ask is give him the oportunity to correct this first. When he did your install he should have left you a welcome kit/booklet. inside the left front cover you will see an area where he should have put his contact information as well as your account number and input information for devices that he hooked up with your system(ie: XBox 360, DVD...etc). I am an installer/technician. Last month we had a lot of tornados in our area which knocked out a lot of peoples power and dish allignment. One of the techs from our office had 18 chargebacks on his check ($25.00 each totaling $450.00). That is a lot of money to loose out of your paycheck. Needless to say, when I told him that I left my number for the customers to call me, he immediately began writing his number in the welcome kits. Techs are responsible for one year after an installation for the job/service call/upgrade. The best thing is that calling the tech, he can schedule you in a lot sooner than Directv, sometimes even the same day. Good luck, and welcome to Directv.
What? Are you sure you are satellite technician? I didnt know DirecTV owned Xbox 360. We dont hook up xboxes, computer, refrigerators or dishwashers. Sorry. I think you are in a wrong business.
I suggest you spend more time installing Directv and less on xboxes then you probably would know more about signal on various receivers. Stop misleading people. And welcome to the site.
David MacLeod
05-18-08, 07:00 AM
Signal pattern is good is you look at high numbers on 99 for example.
his 103c should be darn close to mine. its pouring out here right now and my lowest is 89. he has 0, and a bunch of 70's.
99s is a spotbeam and does not affect Maine to much.
if he does not have an HD package than its all moot then, but I start to have issues at approx 70 +/- signal strength on hd channels.
DX9100,
Since you have five IRD's and your Slimline dish is on a tall roof, you would be prudent to get the protection plan. The $5.99/month covers all IRDs, remote controls, BBC's, multiswitch, LNB's, wiring, dish realignment, just about anything within reason.
I did get the monthly protection plan. One of the suprising things is that the installer did not think the ethernet ports on the HD-DVR's were active for PPV and advanced services. He thought I would have to call into DTV since we only have one phone line in our home. How long have they been active. I did notice after hooking them up they picked up an IP just fine and established comm to the internet. Also under the media share it recognized my kids pc that happend to be on to get pics, music etc. Need to charge my camera for pics of yesterdays install. My package was the choice extra, HD extra, sports pack and MLS season ticket. I get the HBO, Starz and Showtime for 3 months then will need to cancel.
Just took these a few min ago.
davring
05-18-08, 08:28 AM
His work looks great, clean and orderly. I had to go behind my HD upgrade and tidy things up and install the mono poles. After all the previous discussion regarding your signal strength I don't know what to conclude. You may never have any trouble, maybe some of us are a little too picky. Enjoy all the HD.
David MacLeod
05-18-08, 08:37 AM
it does look like he did a good job in a difficult position.
Mertzen
05-18-08, 09:46 AM
Yeah signal looks good to me also. Sometimes 103c just is a bit lower then 95 but all is well. I'd say wait for the first heavy rainstorm.
hdtvfan0001
05-18-08, 07:00 PM
It certainly appears that your installer was professional and worked hard to do a good job.
Based on your signal levels, you should not have any problems with your reception...but perhaps after a few days...let us know.
My 103C sat readings are in the 87-91 range, and I have no problems with reception at all - not even if and when it rains. My other levels are very much the same as your, and again, no reception problems, even with rain (including heavy downpours).
It also appears he went out of his way to make sure connections were cleanly done. With the various elements (Dish, multiswitch, mulitple receivers, etc), the Protection plan is not a bad way to go. They will come and do a free alignment if you have reception issues - I did a precautionary Dish re-alignment order when D10 sat went live (103C), and there was no charge.
Congrats and enjoy!
kauf2938
05-19-08, 12:33 AM
What? Are you sure you are satellite technician? I didnt know DirecTV owned Xbox 360. We dont hook up xboxes, computer, refrigerators or dishwashers. Sorry. I think you are in a wrong business.
I suggest you spend more time installing Directv and less on xboxes then you probably would know more about signal on various receivers. Stop misleading people. And welcome to the site.
A little harsh eh?
I think what he is talking about is what INPUT those devices like xbox 360 are hooked into on the TV.
Cut the installer some slack. All we ever hear about are the nightmare install jobs. Then we get someone who got a good install and everyone just wants to try and find something wrong with it.
I think the signals are fine. Wait and see what its like in a rainstorm. If you think you need the dish re-aligned call the installer and ask him if he wants to look at it. If he does great, if not call DTV.
Remember that even a dish that is aligned perfectly will still sometimes go out during heavy rain.
David MacLeod
05-19-08, 12:01 PM
today would be a good test, org poster is not too far from me and we have pea size hail and black skies. my lowest signal is 82 and I'm watching anything I want with no issues including hd channels.
I'd have to agree that it looks like a pretty good install over all. The signals could be a little better but 80+ over all isn't bad. If you do have problems and can contact the installer I would also recommend that. You seemed happy with the install over all and a service call ends up costing the original installer in the end.
hdtvfan0001
05-19-08, 12:44 PM
So....hopefully we'll get an update after a few days as to hope things are going. :)
I guess 103 (C) is the most important for HD? It's complete overcast with some light rain and very windy with gusts to 30 mph.
Tuner-1
1-8 82,87,79,85,79,85,79,84
9-16 80,84,80,85,82,82,85,NA,NA
17-24 72,NA,NA,NA,NA,91,NA,NA
25-32 NA,-------------
Tuner-2
1-8 83,87,79,85,79,85,79,84
9-16 80,84,80,85,83,85,NA,NA
17-24 72,NA,NA,NA,NA,91,NA,NA
25-32 NA,-----------
You all are great!:)
103 (c) is where all the current mpeg 4 hd channels come from which makes up most of them. 99s and 103s are spot beams which should include HD locals if they are available in your area. 99c should be lighting up soon (tm) once D11 gets parked and fired up.
If you've got bad weather going and everything is staying basically 80+ you shouldn't be bad off at all. Are you seeing any problems with the HD channels that aren't in the 70's and 80's like Scifi etc?
My locals are off 119 but these are ok too.
sylvanir
05-19-08, 10:58 PM
My locals are off 119 but these are ok too.
Specifically, your SD locals are off the 119. HD locals are going to be carried on either 103s or 99s.
Also, one small point of interest - I don't see a ground wire on the multiswitch. Is it grounded before the MS, or is my monitor just not big enough to see the cable clearly? :sure: I've seen any number of weird issues be caused by grounding issues before, so I would be curious to know. Otherwise, everything looks spic & spam! Hope all stays smooth.
I think I'd give that guy a call and promise him a little extra to come back at a mutually agreeable time to re-peak your dish for that extra 10-15 points on 103(c). But I sure wouldn't complain to DirecTV about it for the reason others have posted. That dish is within DirecTV's rather tolerant levels for alignment, but I think you'd eventually be happier if it were "on the money." He probably doesn't have a signal meter which reads the 103(c) signals directly, so you may have to give him a hand via cell phone.
You're probably less than half a turn off on one or both adjustment (AZ & EL) adjustment bolts. It'll probably take longer to deal with the ladder than it does to make a quick 103(c) adjustment by reference to your receiver when using the Signal Meters set to one of the 103(c) transponders. I usually use one of the weaker ones, because they respond to adjustments a little more than the stronger ones.
Also, don't worry about an occasional "0" on 103(c). That's a software glitch. The real strength for any tp reading zero can be confirmed using the Signal Meters.
hdtvfan0001
05-25-08, 07:54 AM
So how did this story turn out in the end?
A happy customer?
joe diamond
05-25-08, 01:53 PM
The installation minimum is 70! Most techs hit much higher (90s).
BS service requests are subject to service charges. Don't look at those numbers anymore.......for at least a few weeks.........they change all the time.
Immediately inspect to verify all channels and note any missing...that is an issue.
Enjoy,
Joe
I think I'd give that guy a call and promise him a little extra to come back at a mutually agreeable time to re-peak your dish for that extra 10-15 points on 103(c). But I sure wouldn't complain to DirecTV about it for the reason others have posted. That dish is within DirecTV's rather tolerant levels for alignment, but I think you'd eventually be happier if it were "on the money." He probably doesn't have a signal meter which reads the 103(c) signals directly, so you may have to give him a hand via cell phone.
You're probably less than half a turn off on one or both adjustment (AZ & EL) adjustment bolts. It'll probably take longer to deal with the ladder than it does to make a quick 103(c) adjustment by reference to your receiver when using the Signal Meters set to one of the 103(c) transponders. I usually use one of the weaker ones, because they respond to adjustments a little more than the stronger ones.
Also, don't worry about an occasional "0" on 103(c). That's a software glitch. The real strength for any tp reading zero can be confirmed using the Signal Meters.
Are you freaking kiding me whats with you people those levels are fine!! My god the guy put up pics and he done great work and all you guys want to do is tear it apart and try to freak this customer out!!! Holy cow give the installer some credit we all arent freaking hacks out there and I know I would HATE to come to some of your houses with all your nit picking!!! The customer is happy with it now why cant you guys!!!!!!!!
So how did this story turn out in the end?
A happy customer?
All, so far so good with no issues. I did have to reset one of the HR-21's because it did not have a picture but the guide was working. Have no had any rain or thundershowers since the installation. One other thing I did like is that he drilled into the roof rafters and not just the plywood decking some of the members mentioned. I am a big tennis fan so getting the tennis channel and all of the court channels would not happen with the local cable co.
hdtvfan0001
05-26-08, 09:28 AM
Thanks for the update. We like to hear good stories here when they happen.
Yes, the installer seemed to do things right.
Enjoy your viewing, especially all the HD! :)
newsposter
05-26-08, 07:26 PM
One of the techs from our office had 18 chargebacks on his check ($25.00 each totaling $450.00). That is a lot of money to loose out of your paycheck. Needless to say, when I told him that I left my number for the customers to call me, he immediately began writing his number in the welcome kits. Techs are responsible for one year after an installation for the job/service call/upgrade. The best thing is that calling the tech, he can schedule you in a lot sooner than Directv, sometimes even the same day. Good luck, and welcome to Directv.
this info almost needs to be made into a sticky. I did call back to DTV after i had 110 issue with tuner 2 and another guy came out and installed the zinwell and ran 2 more lines like the 1st guy neglected to do. So i dont feel too bad since the 1st guy didnt complete the job right.
neither grounded though...so 8 months later should i call back and nail them yet again? :confused:
joe diamond
05-26-08, 09:47 PM
this info almost needs to be made into a sticky. I did call back to DTV after i had 110 issue with tuner 2 and another guy came out and installed the zinwell and ran 2 more lines like the 1st guy neglected to do. So i dont feel too bad since the 1st guy didnt complete the job right.
neither grounded though...so 8 months later should i call back and nail them yet again? :confused:
Again,
This is how this crap progresses. The 110 issue is an equipment problem however the HSP will us it as a pretext to ding the first tech.
There are reasons why competent folks will not work for HSPs.
Charge backs!
Joe
hogon41
05-27-08, 07:21 AM
The install looks neat, the tech seams to have taken his time to do it.....but, the system IS NOT GROUNDED.
The install looks neat, the tech seams to have taken his time to do it.....but, the system IS NOT GROUNDED.
You are correct sir! Being an electrician it was not done downstairs. I will ground it this week but belive it was at the dish. It looks like
he meant to ground it downstairs but forgot to. I will take a look at the roof install closer later on this week.
Update- During a moderate to heavy rain signals on 103-c are in the mid to upper 40's. It was doing a 771 on CNN HD but came back in a few minutes later. I checked other HD's in the 200-300 ESPN, Uni, History with no pixelation at all. I was checking the signals on 103c a few times and the last was showing the signals in the 40's one was 0 and the box locked up and had to reset it.
DtvSlave
06-15-08, 10:26 AM
There ARE several reasons se numbers could be lower and half of them could have nothing to do with the installer.
Yesterday i went to a resturant where i had installed 16 h20's and 16 50" plasma tv's. The whole system was working great exept receiver/tv #16. After some trouble shooting (i.e. switching a few of the sat lines to see if the problem moved to another box, switching bbc, ect. ect.) it was found to be a problem within the receiver. All the numbers looked good exept on the 103 where just a few tp were 0's. The custome never even know they had a problem until the went to a certain channel and got the "searching" error.
My point? are all your hd boxes showing around the same numbers? I have several boxes two, but often only check the one i use most and overlook checking the other boxes. Check that sat on all your hd boxes, the number should all be within a few points of each other if not you could have a bad box or bad port on the m.s.
Glad the install looks good. There is one thing i would of done different. It looks like the monopoles are pulling to hold the dish in place instead of being under the dish to hold it in place. But that high up it may have been safer to do it that way instead of reaching to secure the mast higher on the roof. Anyone that has ever moved heavy items up and down stairs knows it is much easier to be at the bottom holding instead of at the top pulling to try to keep the weight off the bottom guy.
thespaceghost
06-15-08, 04:42 PM
Glad the install looks good. There is one thing i would of done different. It looks like the monopoles are pulling to hold the dish in place instead of being under the dish to hold it in place. But that high up it may have been safer to do it that way instead of reaching to secure the mast higher on the roof. Anyone that has ever moved heavy items up and down stairs knows it is much easier to be at the bottom holding instead of at the top pulling to try to keep the weight off the bottom guy.
Monopoles shouldn't be holding or pushing, only to stabilize. If one is to get technical about placement, they should be placed against the prevailing winds to stabilize against heavy winds. If I were to place a Slimline on my roof (which i'd never do), i would use min. 3 monopoles in a tripod fashion.
thespaceghost
06-15-08, 04:49 PM
What? Are you sure you are satellite technician? I didnt know DirecTV owned Xbox 360. We dont hook up xboxes, computer, refrigerators or dishwashers. Sorry. I think you are in a wrong business.
I suggest you spend more time installing Directv and less on xboxes then you probably would know more about signal on various receivers. Stop misleading people. And welcome to the site.
Thats because DirecTV and HSP's believe we should be hooking up everything.
Tech: uhh I can't do the install. No CO on the house due to the electrical isn't ran yet and no grounding solution.
HSP Sup: Lazy *******, run a legal ground and finish the electricians job ... and wash the customers car for his inconvenience! I need my numbers up!!
Week later:
Tech: Why did i get a charge back for no grounding?
HSP Sup: Improper ground. You can't run a ground inside any electrical equipment. You ARE not an electrician!
Here is the tracer wires used for the ground. Went to the main water grounding connection point. Should I get a 3rd monopole online for the dish? We are up on a ridge house is 425' above sea level so it can get windy here.
thespaceghost
06-15-08, 06:39 PM
Here is the tracer wires used for the ground. Went to the main water grounding connection point. Should I get a 3rd monopole online for the dish? We are up on a ridge house is 425' above sea level so it can get windy here.
From looking at your shots, it looks like your installer did a pretty good job with his monopoles. He has it setup where if the wind catches the dish on either side, the monopoles will support it. You also stated he mounted it into a stud, so that is a big plus. If you get up there and give it a good shake and it feels firm, I wouldn't worry about it. I stated 3 monopoles because i've been on many service calls where the Slimline will almost fall off the roof (due to 3/8" waferboard and not getting it into the stud).
From looking at your shots, it looks like your installer did a pretty good job with his monopoles. He has it setup where if the wind catches the dish on either side, the monopoles will support it. You also stated he mounted it into a stud, so that is a big plus. If you get up there and give it a good shake and it feels firm, I wouldn't worry about it. I stated 3 monopoles because i've been on many service calls where the Slimline will almost fall off the roof (due to 3/8" waferboard and not getting it into the stud).
If you look at the picture of the roof install it lines up with the roof rafters. See how its lined up with the side of the house. There is one roof truss starting above the outside wall.
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