Anyone elses past orders messed up?

[Grentz]

So I was just looking around on my account on directv.com and looked at my past orders/installations. I only have 3 (which is correct), but 2 are really messed up:


Problems with the first one:
Says I got the HDDVR for free, which I did not, got it for $99 as the total line reflects. Also says that the install was cancelled, which it was not cause its what I am using right now :lol:

Problems with second one:
Says I got it for free again, when in reality I paid $99 again, total is correct in reflecting this. Also says that it is unscheduled?


I guess the main reason for asking is I am wondering if this looks bad on my account (aka, like I got free equipment or bad install) when in reality I didnt!

[mosoccer]

My past orders are also messed up. My order for the AM21 is like your DVR order. It says I got the AM21 for free, even though I paid $50 for it.

[SteveHas]

I have been getting this mesage for 2 weeks or so now when I check on completed, or pending orders
"Your order information could not be retrieved at this time."

[rudeney]

Yeah, several of my past orders that were actually installed and working are listed as cancelled. I figured maybe it was just a data entry error either by the HSP or D* after the install was done. Since the equipment shows up correctly in My Setup and (of course!) they are charging me the lease fees, I don’t worry about it.

[almccm]

My past orders are also messed up.

[Karen]

Mine too! I had DirecTV several years before the earliest order shown. A couple of the orders that are shown don't make sense. <g>

[Grentz]

Ok, I was just curious if others were like this and it appears so :p