View Full Version : None of my NFLST-1 stations are working
None of the NFL channels ending in -1 are working for me. I just get a black screen with no messages. Any suggestions?
Try a reboot with the red button.
dbmaven
09-07-08, 11:55 AM
None of the NFL channels ending in -1 are working for me. I just get a black screen with no messages. Any suggestions?
Do you have the HD package, and Sunday Ticket Superfan ? Even if you have the HD pack, you need Superfan to get access to the HD broadcasts on the -1 channels.
Do you have the HD package, and Sunday Ticket Superfan ? Even if you have the HD pack, you need Superfan to get access to the HD broadcasts on the -1 channels.
Superfan is a free preview this weekend but you may be right about the HD package.
tkole did a reboot work for you or do you not have a HD package currently?
tkole did a reboot work for you or do you not have a HD package currently?
I do have the NFL package with superfan. Reboot did not work. The channels are working on my upstairs TV.
What kind of reciever are we dealing with that is having the issue?
bonscott87
09-07-08, 12:11 PM
Call DirecTV and have then reauthorize your receivers (you can do it online as well).l I had to do that earlier this week.
jangell2
09-07-08, 12:12 PM
What kind of reciever are we dealing with that is having the issue?
I'm having the same problem with an HR20. I can watch the Pats live but my recording is blank.
What kind of reciever are we dealing with that is having the issue?
HR21. This thing has been giving me trouble for a while. Constantly freezes requiring reboots. DTV customer service is a nightmare so I have been putting off calling them.
Paul Secic
09-07-08, 12:36 PM
None of the NFL channels ending in -1 are working for me. I just get a black screen with no messages. Any suggestions?
OOPS.
jangell2
09-07-08, 12:42 PM
I take it back, I can't watch it live either. Trying a system reset now. After the reset it's working and just as I get it working, I finally get a DTV CSR and he admits they had a system-wide problem and had to send out reauthorizations, and that often requires the receiver to be re-booted.
Was the start of the NFL season a surprise for DTV? You'd think they could be ready for it. Wish I had seen why Brady is out and the Pats are going with their #2 QB.
I ended up doing a factory reset and that finally got things working. It stinks because I had to lose all of my recordings in the process. Oh well.
That does stink. Sorry to hear that man.
jangell2
09-07-08, 02:17 PM
My wife commented this happened last year, at least some sort of problem on the first day of the season. Anyone else remember that?
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