Bad Local Channel

[elbyj]

Need to know if anyone else in San Antonio TX viewing area is noticing degraded video for the local FOX channel (35). Started seeing the bad video last Thursday. It is appearing on both of our sets, while the other local channels are coming in great. Could it be a bad uplink from San Antonio?

Thanks

[JohnH]

Send an email to dishquality@echostar.com explaining the situation. They handle these type problems.

[Dave]

Been having problems with UPN station in San Antonio.

[elbyj]

To all from San Antonio concerning Channel 35 (WB) this is what I received from Dish.
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Thank you for expressing your concerns and interest in the DISH Network. Customer input is an important tool in our efforts to continuously improve the quality of the DISH Network service.


We are assuming you mean KRRT channel 35, the WB affiliate in San Antonio. Actually we are aware of this problem. The station is currently on an auxiliary antenna and only transmitting at 25% power. They are switching over to a digital signal feed scheduled for next week. We are working with our Programming department in coordination with the channel provider to reach a resolution.



Thank you,

Echostar Communications Corporation

Quality Assurance Department

dishquality@echostar.com