H21-200 Not going into RF Mode.

[jgreeson]

I received a H21-200 Refurb from DirecTV in replacement of my H20-600 that was recalled (BTW, the access card was cooked in the old one, but still worked.)

I also received a new RC64 Remote with the refurb.

Can't put receiver into RF mode / or can't get remote to function in RF.

Ran through all the menus, entered the 961/Chan Up + 206255 + Select on the remote and it still will not respond to RF signals.

Is there a different remote that initially came with the H21? Does the RC64 need a different 6 digit code to put into the RC64?

[Edmund]

The RC64 isn't a RF remote, the RC64R & RC64RB are RF remotes. You can tell a RF remote by the FCC sticker on the back of it.

[spartanstew]

Did you already return your other remote?

[jgreeson]

Hmm...that sucks...

Why would they not send me an RF capable remote? My H20-600 came with one.

I kept the old remote too, even though the instruction insert told me to return it too. The CSR told me to keep everything and just send in the box alone.

[Darfstellar]

I don't get this either. The receiver is capable, so a remote that comes with it should be as well. All it causes is confusion when it doesn't work.

[davring]

I imagine they do not send an RF remote because very few people use the capability and probably fewer people even know what one is:)

[dettxw]

Does it also need an external RF antenna or is it internal like on the HR20-700?

[davring]

Does it also need an external RF antenna or is it internal like on the HR20-700?

I believe it is external, to verify look for the coax connector on the back of the unit. If the connector is not there it is internal.

[mikeys]

H21-100 Not Going In Rf Mode Rc64rb
Tried All Menus, Talked To Tech Still Won't Go To Rf Mode
Any Other Sugestions?

[carl6]

Are you sure you have an RF capable remote? Is there an FCC type acceptance sticker on the bottom?