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RecklessTim
12-08-08, 12:32 PM
I did some searching on the site but haven't been able to find my answer.

I have a R16-500 HD DVR and can't seem to find any specs on it at all. According to DirectTV, it's a HD unit yet there are no HDMI connections. I was under the assumption that I would need HDMI connections to get HD... Am I missing something here?
Sackett
12-08-08, 12:38 PM
I did some searching on the site but haven't been able to find my answer.

I have a R16-500 HD DVR and can't seem to find any specs on it at all. According to DirectTV, it's a HD unit yet there are no HDMI connections. I was under the assumption that I would need HDMI connections to get HD... Am I missing something here?

I believe that is a standard DVR not an HD DVR. Check out the Directv Plus DVR Discussion: http://www.dbstalk.com/forumdisplay.php?f=106
RecklessTim
12-08-08, 12:59 PM
I believe that is a standard DVR not an HD DVR. Check out the Directv Plus DVR Discussion:

That's what I thought as well, but my account settings clearly say that my R16-500 is a HD DVR unit. Does Direct TV have it listed wrong?
Sackett
12-08-08, 01:04 PM
That's what I thought as well, but my account settings clearly say that my R16-500 is a HD DVR unit. Does Direct TV have it listed wrong?

You mean when you log into the D* website under My Receivers? Could be, as I do not have a R16 receiver. Maybe someone who does can chime in.
LameLefty
12-08-08, 01:13 PM
That's what I thought as well, but my account settings clearly say that my R16-500 is a HD DVR unit. Does Direct TV have it listed wrong?

Sounds like a mistake on you My Setup page on the Directv.com site. For what it's worth, they think my R22-200 is an HR21-200 HD DVR, so mistakes do happen.
RecklessTim
12-08-08, 01:14 PM
Yes, under My Receivers it is listed as HD DVR - R16-500
Stuart Sweet
12-08-08, 01:15 PM
That is a mistake. If it concerns you, just call DIRECTV and they can change the description for you.
RecklessTim
12-08-08, 01:18 PM
Sounds like a mistake on you My Setup page on the Directv.com site. For what it's worth, they think my R22-200 is an HR21-200 HD DVR, so mistakes do happen.

If this is a mistake on my account profile, I wonder how willing they will be to get me the correct receiver. I am a new customer (3 months) and just updated my TV to HD. When the system was being installed, I specifically asked the installer if I would need different equipment when I upgraded to HD. He assured me that I had the right equipment to go HD when I was ready.
Stuart Sweet
12-08-08, 01:19 PM
Call them immediately. The installer was wrong.
biggyman
12-08-08, 01:20 PM
Sounds like a good argument for a free upgrade to an HR22 to me.