Lost NBC DNS on New Years Day

[DeweySat]

Sometime early on the 1st, NBC DNS was turned off on two of our three DVRs. We have two DirecTivos, and one HR-22 DVR. We lost the east and west NBC SD feeds on the HR-22 and one DirecTivo. So far, we still have NBC on the other DirecTivo.

We are grandfathered for the DNS feeds, and also have a waiver letter from the NBC station that has us within the "B" contour. We can't receive it anyway. Behind a hill.

The only difference between the Tivo that still has NBC and the others is that this Tivo is not on a telephone line (other 2 are) and I'm pretty sure this Tivo is designated as our primary receiver.

Anyone have any insight into why this would happen?

[hiker]

Have you tried "Refresh Your Services"? The link is here (https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp).

[DeweySat]

Have you tried "Refresh Your Services"? The link is here (https://www.directv.com/DTVAPP/mydirectv/mysystem/mySystemResendAuthorization.jsp).Thanks. I didn't know about that service. I have reset one that isn't recording right now. Will let you know if it worked.

[DeweySat]

No joy. I did it twice, and nothing changed. I watched the screen on an active DNS station for about 10 minutes, and didn't see any indication of a refresh. I will try calling them tomorrow.