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View Full Version : How can I get my SD DNS Channels removed without calling D*?


Dolly
02-09-09, 06:03 AM
I thought these Channels were supposed to drop when I got my SD locals, but they never have! I don't want to call D* because every time I do call them about my programming everything gets messed up. My package level always get dropped down for some reason when I'm not even calling about that :confused: I know some posters here that work for D* so I tried to send a message to one, but that mailbox was full. I did send a message to another, but apparently they haven't been here to see the message. I thought of another worker, but that person hasn't been around the Forum that much lately either. So I just thought I would post a thread to either get some ideas from posters here or may be one of the D* workers will see the thread.

miketorse
02-09-09, 08:05 AM
You don't see many people WANTING to get rid of their DNS service! Although, that extra costs can really add up. My only advise is to try to email D* instead of calling them.

xIsamuTM
02-09-09, 08:05 AM
can't you make account changes online?

bjlc
02-09-09, 08:14 AM
why in the WORLD Would you want to do this? in my mind, its the silliest thing I have ever read on this board. you have east and west coast programming. if just for the NFL alone, its worth keeping.. or when you miss a show. or what ever. Heck JUST FOR DECENT NEWS COVERAGE. because your local news isn't as good as the people from New York or LA.. trust me they are not..

Go ahead.. but in two months you are going to say, hey that was a mistake.. a BIG MISTAKE..

say-what
02-09-09, 08:24 AM
why in the WORLD Would you want to do this? in my mind, its the silliest thing I have ever read on this board. you have east and west coast programming. if just for the NFL alone, its worth keeping.. or when you miss a show. or what ever. Heck JUST FOR DECENT NEWS COVERAGE. because your local news isn't as good as the people from New York or LA.. trust me they are not..

Go ahead.. but in two months you are going to say, hey that was a mistake.. a BIG MISTAKE..Why? I can tell you why my parents dropped them - they're SD, look like garbage on an HD set, they don't care about the teams whose games are shown on those channels and they don't watch them so why keep paying for them.

Brian Hanasky
02-09-09, 08:44 AM
I would agree with the picture quality part of the argument against SD DNS. Despite this I agree with those who said that having East and West coast options is great. If there is a conflict between 3 different shows I can always just record one on the West coast feed. This comes in handy.

miketorse
02-09-09, 09:02 AM
I really can't criticize anyone for trying to save the cash nowadays. Although, if I had the DNS (even SD only), I would be able to save a boatload of cash getting rid of NFL Sunday Ticket.

joshjr
02-09-09, 09:04 AM
Maybe he is not a heavy DVR user. There are times that if I did not have the West Coast DNS that I would be SOL unless I get another DVR. Maybe that is not the case. Also remember he said he had DNS but just got SD locals. He is not really losing quality because he got his locals in SD. Its a personal choice. If you really want them removed without a problem then call the Vice President of Customer Service's office. They are super there. If you need the number then PM me.

joshjr
02-09-09, 09:05 AM
I really can't criticize anyone for trying to save the cash nowadays. Although, if I had the DNS (even SD only), I would be able to save a boatload of cash getting rid of NFL Sunday Ticket.

What makes you so sure? They dont show the exact same teams on the DNS feed each week.

miketorse
02-09-09, 09:08 AM
What makes you so sure? They dont show the exact same teams on the DNS feed each week.

Really? If I received CBS2 out of NY (as a DNS), I would receive the game that CBS2 carries. That's the Jets. I have NFLST for the Jets. And when they are on FOX, I would have FOX5... Etc...

I might be misunderstanding how the DNS channels work though, if I am wrong...

joshjr
02-09-09, 09:11 AM
Really? If I received CBS2 out of NY (as a DNS), I would receive the game that CBS2 carries. That's the Jets. I have NFLST for the Jets. And when they are on FOX, I would have FOX5... Etc...

I might be misunderstanding how the DNS channels work though, if I am wrong...

I dont think they show the Jets game consistently each week. But I am not sure of that.

miketorse
02-09-09, 09:13 AM
I dont think they show the Jets game consistently each week. But I am not sure of that.

Well, doesn't really matter anyway, I'll never be getting any DNS! :-)

bidger
02-09-09, 09:16 AM
I dropped the West Coast DNS feeds since I didn't get them in HD. If I could I'd pay extra.

joshjr
02-09-09, 09:27 AM
I dropped the West Coast DNS feeds since I didn't get them in HD. If I could I'd pay extra.
Wow if nothing else I would of kept the west coast and dropped the east coast to help with time shifting. Guess your not a heavy DVR user at least on locals anyway.

tcusta00
02-09-09, 09:37 AM
Well, getting back to topic...

Have you tried going online to see if you can just drop them that way, as someone suggested above? I'd think that would be the easiest option.

joshjr
02-09-09, 09:46 AM
Well, getting back to topic...

Have you tried going online to see if you can just drop them that way, as someone suggested above? I'd think that would be the easiest option.

The only one I am able to drop online or even have the option to drop online is the CW. The other DNS feeds are not line items for me. Killing them online is not an option for me. Not that I want to either though.

bidger
02-09-09, 12:30 PM
Wow if nothing else I would of kept the west coast and dropped the east coast to help with time shifting. Guess your not a heavy DVR user at least on locals anyway.

I'm East of the Mississippi and I'm a NY Giants fan, so I'm covered with FOX and CBS in HD. I have several DVRs (see my sig) so the delay in a West Coast feed doesn't matter to me. I'm not served with locals so I don't know why you mentioned it.

Dolly
02-09-09, 03:57 PM
can't you make account changes online?

Why? I can tell you why my parents dropped them - they're SD, look like garbage on an HD set, they don't care about the teams whose games are shown on those channels and they don't watch them so why keep paying for them.
Well I must be like your parents because that sounds like the same reasons I'm wanting them dropped. And also while they don't cost a lot the prices keep going up on them also. So why indeed pay for them, if you don't watch them. To the poster above who mentioned can't I do it myself on the website, if there is a place to get them removed I haven't found it on the website. I'm not saying it's not there, but if it is I haven't found it. Don't get me wrong because I have gotten good information from this Forum and I think DBSTalk is great :) However that being said I have started to notice something about this Forum that I don't like. I have become under increasing criticism just because I don't want what other posters on this Forum may want. It's MY D* bill and I know what I WANT and also what I don't WANT. So how about just thinking we are all not alike in our wants and let it go at that?

Shades228
02-09-09, 08:03 PM
I thought these Channels were supposed to drop when I got my SD locals, but they never have! I don't want to call D* because every time I do call them about my programming everything gets messed up. My package level always get dropped down for some reason when I'm not even calling about that :confused: I know some posters here that work for D* so I tried to send a message to one, but that mailbox was full. I did send a message to another, but apparently they haven't been here to see the message. I thought of another worker, but that person hasn't been around the Forum that much lately either. So I just thought I would post a thread to either get some ideas from posters here or may be one of the D* workers will see the thread.

This isn't DirecTV it's a forum where some people may or may not work for the company. I highly doubt that D* or any company would like their employees to do things based on an anonymous forum for someone regarding account changes.

You already said you can't do it online so that means you either need to send in an email or call them.

joshjr
02-09-09, 08:21 PM
This isn't DirecTV it's a forum where some people may or may not work for the company. I highly doubt that D* or any company would like their employees to do things based on an anonymous forum for someone regarding account changes.

You already said you can't do it online so that means you either need to send in an email or call them.

That was pretty harsh and uncalled for. If your not going to try and help then maybe you should just keep your opinion to yourself.

Shades228
02-09-09, 08:33 PM
That was pretty harsh and uncalled for. If your not going to try and help then maybe you should just keep your opinion to yourself.

I did help I gave the 2 options that will give the OP what they want.

If you read the original post she states that she is pm'ing people that are employees to do something for her. I don't know of any company that would allow this and therefor is asking someone to do something that could potentially put their job on the line. I'm taking a guess that the OP doesn't know this, so I made a factual statement, as I'm sure she wouldn't want someone doing something that would get them in trouble on her behalf.

So there really wasn't any opinion in my post. So if you still feel that way then so be it however you can PM me about it if you like. Further conversation about it will just be OT.

Dolly
02-10-09, 12:47 AM
Don't worry about it joshjr the post didn't bother me. And Shades228 you just joined this Forum last year and have only done 421 posts so you don't know this Forum very well. There is a very good working relationship between D* and this Forum. The Forum provides D* with information some of it on a formal basic with what I believe is called C/E testing (I don't do this so I know just enough to mention it) and some of it just comes from the fact this Forum is read by D*'s employees. And yes some of them do also post here. I have had PMs from some of those people when I just mention a problem in a Forum thread asking if they can help me. So what difference does it makes who PMs who first :shrug: I think it speaks well of D* that their employees are so willing to try and help people. And actually I'm trying to keep D* out of trouble because as I said in my post it was my understanding that those waivers were only supposed to be good UNTIL D* provided me with my locals. And once my locals were provided me thoses DNS Feeds were to be taken away from me.

Shades228
02-10-09, 02:06 AM
Don't worry about it joshjr the post didn't bother me. And Shades228 you just joined this Forum last year and have only done 421 posts so you don't know this Forum very well. There is a very good working relationship between D* and this Forum. The Forum provides D* with information some of it on a formal basic with what I believe is called C/E testing (I don't do this so I know just enough to mention it) and some of it just comes from the fact this Forum is read by D*'s employees. And yes some of them do also post here. I have had PMs from some of those people when I just mention a problem in a Forum thread asking if they can help me. So what difference does it makes who PMs who first :shrug: I think it speaks well of D* that their employees are so willing to try and help people. And actually I'm trying to keep D* out of trouble because as I said in my post it was my understanding that those waivers were only supposed to be good UNTIL D* provided me with my locals. And once my locals were provided me thoses DNS Feeds were to be taken away from me.

OT stuff
Yes this account that I'm using now is new. Post counts well they are what they are. You may want to read the rules regarding the program you referred to. As for other people pm'ing you to help great. I do that if people have a question on something as well that might be more information then they want to give out on a public forum or if it's going to go OT like this. Asking people to access/change an account however is something different. If people did that in the past well it's their job they risk.
OT stuff over

DNS validation methods were changed on 1/1/05. The new regulations do not require you to lose them even if SD DNS are added in your area unless the local stations make a request to the FCC. The only time that it must happen is when it comes to HD DNS. At that time a blanket waiver is submitted for the market. If a station says no then no one can have it in that market whether they are in the spot beam or not. Once that happens D* will automatically remove them and send out a post card letting you know. If you want to know more about the regulations you can read a great thread that was around when the changes took placehttp://www.dbstalk.com/archive/index.php/t-36745.html. Hopefully that helps clear up some concerns about D* getting in trouble.

Tom Robertson
02-10-09, 03:21 AM
<Moderator had on>
Guys, please show another member, especially a fine lady, respect. She knows exactly what she wants, why she wants it, and how she'd normally get it done. If you can't be polite, please don't post.

Thank you,
Tom

joshjr
02-10-09, 04:22 AM
<Moderator had on>
Guys, please show another member, especially a fine lady, respect. She knows exactly what she wants, why she wants it, and how she'd normally get it done. If you can't be polite, please don't post.

Thank you,
Tom
Thats exactly what I was trying to say. I found the comments rude myself but I wasnt going to keep going at it when this is no place for it. If you notice I did not respond back to those comments again. I also did not PM them either as suggested.

dodge boy
02-10-09, 05:15 AM
I just gave D* my info to get me access to CBS and FOX DNS in HD, since my locals over the Sat. are not HD, they are MPEG4 but not HD. I hope once I get them I get to keep them. Funny my local OTA Fox and CBS are HD 720p and 1081i.

TANK
02-10-09, 06:48 AM
Well I must be like your parents because that sounds like the same reasons I'm wanting them dropped. And also while they don't cost a lot the prices keep going up on them also. So why indeed pay for them, if you don't watch them. To the poster above who mentioned can't I do it myself on the website, if there is a place to get them removed I haven't found it on the website. I'm not saying it's not there, but if it is I haven't found it. Don't get me wrong because I have gotten good information from this Forum and I think DBSTalk is great :) However that being said I have started to notice something about this Forum that I don't like. I have become under increasing criticism just because I don't want what other posters on this Forum may want. It's MY D* bill and I know what I WANT and also what I don't WANT. So how about just thinking we are all not alike in our wants and let it go at that?


You must call and cancel them. I also dropped them a few months ago after many years because of poor PQ on my HD set .

blc
02-10-09, 07:24 AM
DNS validation methods were changed on 1/1/05. The new regulations do not require you to lose them even if SD DNS are added in your area unless the local stations make a request to the FCC. The only time that it must happen is when it comes to HD DNS. At that time a blanket waiver is submitted for the market. If a station says no then no one can have it in that market whether they are in the spot beam or not. Once that happens D* will automatically remove them and send out a post card letting you know. If you want to know more about the regulations you can read a great thread that was around when the changes took placehttp://www.dbstalk.com/archive/index.php/t-36745.html. Hopefully that helps clear up some concerns about D* getting in trouble.

I have to chime in here because the misinformation about DNS regs and law continues to be propagated. Unfortunately, that thread contains more rumor and guess work than actual regulation and proper interpretation of what SHVERA actual states. I certainly hope DirecTv employes charged with knowing and applying the relevant DNS regulations and law do not rely upon the threads such as the one you have noted. Also, blanket waivers have nothing to do with an individual subscriber's ability to obtain a waiver from the local affiliate. As to whether a subscriber is outside a spotbeam coverage, the statute specifically provides that the prohibition on out-of-market networks does not apply as long as the subscriber is also outside of the grade b OTA coverage. For those outside of the spotbeam and OTA, they would have no ability to receive the networks without DNS.

The best source to determine exactly what applies to DNS is the SHVERA statute itself easily found with a websearch for 47 U.S.C. § 339.

bjlc
02-10-09, 07:47 AM
with my highest respect to the lady, ( and sometimes writing on the internet doesn't convey my thoughts or meanings with the correct implications), SD distant networks are something that people will "cheat for" just to have from Directv. its something above normal broadcasting. better then "normal".. and for a small price, more then worth it.

I write in a stiff manner. I am not trying to be rude or disrespectful in any way. ( it just the way I write, "I wasn't born nasty, I 'm just drawn that way,": Jessica Rabbit)

but on other forums, SD Distants are a valuable commodity, and ones that some believe worth fudging for..

If I wrote in a disrespectful manner please accept my apology..