771 error and black recordings

[Score023]

Since the update my HR20 100 has failed on about 90% of my recordings. I get the black screen and the delete box after I attempt to play them. Today I stopped a recording because the picture was scrambled and then I tried putting that channel on and I get the 771 message. I did a reset yesterday and that did not work.

Any suggestions? I don't want all of my upcoming recordings to fail this week.

[Karen]

I don't know if this is your problem, but I'll tell you what happened to me...

I started getting 771 errors a couple of weeks ago. They were few and far between, but they were happening. After reading the forums, I saw I wasn't alone and it could be a software problem. I waited it out. After the updates, they got MUCH worse. In fact, I couldn't get any HD channel, but SD was fine... I checked the signal strength levels and found a lot of zeros on tuner 2. Before calling, I decided to check the cables. I discovered that one of the cables was a little loose. I tightened it and everything is just fine now. Sometimes, timing can send you in the wrong direction. <g>