slow changing channels on 721

[krazy k]

I find that my 721 is slow at changing channels...
does anyone else have this problem?
krazy kent

[Bob Haller]

Yeah that means its time for a reboot before it crashes and reboots during a recording or cant miss show.

Keep your 721 happy reboot at least once a week!:(

[krazy k]

how do you reboot the 721.
kk

[Scott Greczkowski]

Hold down the power button on the 721 (not on the remote) until it reboots. :D

[krazy k]

okay i rebooted but now when i go to search for a show ,
the proper info does not appear but what does appear is
auxilary 0
about 10 times on list
any info to what that is???
kk

[krazy k]

just to let u know when i rebooted i pulled the smart card and unplugged the rec. then put in card and plugged in rec...
definite problem with search it comes up as aux friday dec 1994 for every search ....
scott if your around can you help or any on else...
krazy kent

[Scott Greczkowski]

Krazy K I have seen this before, do not worry about it, over night it will fix itself, something was messed up on your EPG (which explains why the slow channels changes)

You should be back to normal within 24 hours. :)

[Jacob S]

I have heard that you should not pull the smart card out of the pvr units, it may only go for the 721 though not sure.

[Bill R]

Originally posted by Jacob S
I have heard that you should not pull the smart card out of the pvr units, it may only go for the 721 though not sure.
I was told that by one of DISH's advanced techs shortly after I got my 721 (and he said that is for all DISH PVRs). He said the best way to reboot a 721 is by pressing the power button on the front of the unit for at least 6 seconds.

[Danbo]

I have heard that you should not pull the smart card out of the pvr units, it may only go for the 721 though not sure.

Strange, when I've talked with Advanced Tech, they've HAD me pull the card out, while the unit was on and tuned into a channel. That's the way some have had me reboot. Others have had me reboot using the power button. Apparently no one at Dish seems to know what the best answer is.

[Scott Greczkowski]

I believe that the main reason you should not pull the smart card out is because you can get the contacts on the card dirty so that the card does not read.

That's really the only thing I can think off. (could be wrong) :)

[krazy k]

just like you said problem gone over night...
thanks
kk