DIRECTV2PC v5102 - Issues & Discussion

[Doug Brott]

Important Note:

Please, DO NOT CALL CUSTOMER SUPPORT about this beta version.
Your cooperation in this matter is greatly appreciated.

The Contents of this Download: (Differences based on last National Release)

Download v5102 (http://hr20.dbstalk.com/d2pc/DIRECTV.v5102.zip)
Download DIRECTV2PC Playback Advisor (http://hr20.dbstalk.com/d2pc/Advisor.v1525.zip)

New features

Video Acceleration when available
Support for Friendly Names
Offer "Retry" when content cannot be played due to HDCP support issue
Change activation key: when receiving "incorrect activation key"
New EULA (please read)
Prevent screen capture of D2PC app
Ability to connect to update server
Support for Windows 7 Activation


Improved/Updated

Trick Play
video / audio mismatch in FF mode
Lip sync issues
Server lookup/connection consistency
Parental: when no PIN, default setting is unlocked
Edge sharpness during playback in full screen
ATSC playback audio
Video lockup when changing audio/video several times
parental controls
refined "Download now" behavior
Closed Captioning
Improved playback when USB device in use
"Showcase" tab is now "Top Movies"
Improved video on stations with crawl


Notes

Please use your existing DIRECTV2PC key .. If you do not have one, please complete the Beta Download process @ http://www.directv.com/directv2pc

[Doug Brott]

Please make use of the Download DIRECTV2PC Playback Advisor (http://hr20.dbstalk.com/d2pc/Advisor.v1323.zip) to verify that your hardware is capable of utilizing the DIRECTV2PC application

[Doug Brott]

DIRECTV has decided to make this latest beta available to everyone @ DBSTalk.com. The DIRECTV2PC application can be used to view content on any HR2x receiver that is properly configured on your home network.

A few months ago, DIRECTV released the first beta version to the public at http://www.directv.com/directv2pc .. Version 5102 is a significant improvement over the first beta. If you are still using the first beta or have not yet tried DIRECTV, now is your opportunity to try the latest DIRECTV2PC application.

Enjoy.

[Rickrd]

Downloaded and installed v5102. New version removed previous version. New version loaded and asked for activation key. This is the key that I originally received via e-mail, correct? Well, when I go to activate, I get a failure. Says to enter new activation key.
Any thoughts?
Thanks

[Maverickster]

Well, I successfully installed and ran this new version (using an activation key from the initial beta release); it automatically uninstalled 5020 when it installed. So, the install process went smoothly and as expected. I was hopeful that this would resolve the problems I was having with 5020, but this problem persists:

I have a Dell Latitude D820 Notebook running Vista Ultimate; Core2Duo 2.0Ghz; 2GB RAM; 320GB/7200RPM HDD; 512MB Nvidia Quadro NVS 120M Video Card (which is apparently the laptop equivalent of the 7300).

The previous version of D2PC (4526) worked quite well for me. The picture was not quite as sharp as it could have been, but overall motion was almost flawless (with the occasional stuttering during high-action scenes of the type that is probably to be expected with this type of software).

I installed this new version (5020) and while the picture was sharper overall, for scenes with even moderate motion, there's frequent pixelation (looks like when you get a little rain fade), stuttering, and a strange thing I'd never seen before, the top 3rd of the image splits from the rest and lags behind, "tearing" would be a good description.

Based on the specs of my computer, I am assuming that this is a video card issue, but it doesn't make a whole lot of sense to me that it worked under the original release, but doesn't work now. Did DirecTV make the video processing more reliant on the video card or something in this release?

Anyway, because of the issues described above, I've "rolled back" to version 4526 since it's pretty much unwatchable under 5020.

Any suggestions on what the problem could be?

--Mav

[Malibu13]

First time using. Ran Advisor and all items passed. Extremely choppy video and audio on most HD content. Running Vista Home Premium on a Dell Core2Duo 2.17Ghz, 3GB RAM, Mobile Intel 965 Express Chipset

SD video plays fine so i'm thinking this may be a video card issue.

[ATARI]

Trick Play is much improved over previous Beta.

Picture quality is very sharp. Just about perfect.

[pecocus]

Downloaded and installed just fine. Same problem I've had for the last two versions. I have 3 HR2X boxes in the house. The program can only find one consistently. If I hit rescan between 10-25 times, it will find the 2nd one. Never can find the 3rd one. I can see all three on my network and I've confirmed the ports are open on the firewall for all three.

[DJPellegrino]

Since the initial release, I have been unable to use any newer version due to the inability to disable the screen capture. I always had the latest drivers from intel. The chipset I have is the Intel G33 express embedded in the motherboard. Well, last night I was not able to sleep so well, so I started looking around Intel's web site and found a newer set of drivers. I loaded them up and tried the 5020 version of DTV2PC application. Lo and behold it worked! WOW, I am thrilled, so I decided to download the latest DTV2PC application and install it. It still works! GREAT! AWESOME! The only problem is it was 4:00am and I don't have much sleep. Oh well...

[SockMonkey]

Ok, so I've been playing around with DirecTV2PC since it was originally put out for public beta. I love the thought of this, but frankly, I never had a true need for it because my computer was situated very close to my family room TV.

Last weekend I moved my computer back upstairs and away from the TV. Perfect opportunity to start using DirecTV2PC! Also, a new desk meant that I could finally set up my dual monitors; and that's exactly what I did.

Last night, saw this new version, installed it and fired it up. Everything went fine until I tried to playback a recording. Doh! Message pops-up... DirecTV2PC does not support dual monitors. OH MAN! :rolleyes:

I believe I remember reading something about this previously, but I must admit that I've been out of the loop on following these threads since I haven't been using the software much.

Why is this? Any other video playback program I have (like my DVD/Blu-Ray player) works fine. Is this something that is planned for the future or is it simply out of the question? Everyone I know who works in the software development field has dual monitors. I would hope that this is something that is corrected in a future release.

Bob

[RogueFive]

I see no improvement over v5020. For me, 2 major issues still remain:

- wife's vaio still locked out due "screen capture protection" despite passing the requirements (and yes, latest drivers)

- audio still mute on playback if all 3 audio-outs are used on my HR21 (optical, coax & RCA)

[techm8n]

HD viewing is choppy. SD viewing is perfect. Downgraded back to v4526 and experienced the same choppy video issue in HD streams.

HP DV4T laptop
Windows Vista 64-Bit OS
4gb RAM
Core 2 Duo 2.53ghz CPU
Nvidia 9200M GS 512mb videocard
Blu-Ray Drive
802.11n wireless
All components passed DirecTV Advisor scan

[afulkerson]

Installed this version and tried to play HD MPEG2, which worked with previous version 5020, HUNG my PC so bad that I had to use button reset to reboot the machine. I then tried SD and it failed the same way. :(

I reloaded v5020 and SD and HD mpeg2 still work with this version. It hangs if I try mpeg4 HD but it does not take the PC down flat just the application.

A step backward it seems to me.

[Malibu13]

First time using. Ran Advisor and all items passed. Extremely choppy video and audio on most HD content. Running Vista Home Premium on a Dell Core2Duo 2.17Ghz, 3GB RAM, Mobile Intel 965 Express Chipset

SD video plays fine so i'm thinking this may be a video card issue.

Further testing reveals that it will play 480i and 720p content excellent. When attempting to play anything recorded at Mpeg4 1080i, the program material freezes. It will play 720p Mpeg2 and 4, 1080i Mpeg2 but not 4.

The Intel 965 chipset has the latest drivers installed, dated 3/5/09

[veryoldschool]

Further testing reveals that it will play 480i and 720p content excellent. When attempting to play anything recorded at Mpeg4 1080i, the program material freezes. It will play 720p Mpeg2 and 4, 1080i Mpeg2 but not 4.

The Intel 965 chipset has the latest drivers installed, dated 3/5/09
This sounds just like my PC running the original DirecTV2PC and using anything under a 3.4 GHz single core Pentium 4.
Your CPU isn't the problem and it seems the Intel might be a "bit lite", BUT I had something like this with my PentiumD running Vista and needed to "tell it" to use both cores. [MSConfig].
It might be worth trying to see what that does. [later installs of Vista on the same system hasn't needed this tweak]

[69hokie]

No problem with the download, installation, or activation. Still seeing occasional video hic ups, but much improved over prevous beta. Only thing that will not run so far is the new 2009 CE Video I downloaded via DOD. Starts, but then a message indicating my computer or monitor is not compliant with protection requirements.

[canekid]

I upgraded to v5105 on my 17" MacBook Pro (2009) Unibody. I installed previous version on my 17" MacBook Pro (Late 2006) in BootCamp. With Vista x86 Business Edition. I transfered it over to the new Mac using WinClone. Then I installed Windows 7 Ultimate Beta on top of that. And when I installed v5105, it wanted my Serial Number, which was blank. I had it saved in email. C&P, Activated, and all works well.

Got choppy response watching movie recorded from HDnet, while on WiFi (n).

Do you think my previous configuration has anything to do with that? ;-) Or does my MacBook not like Funny Girl?

[pdawg17]

Working well for me other than the occasional "hiccup" when the video and audio "do a double take" (only see this with HD material)...I also occasionally see some sort of "waviness" on the top three inches of the screen although it is not consistent...

[sngalla]

Last weekend I moved my computer back upstairs and away from the TV. Perfect opportunity to start using DirecTV2PC! Also, a new desk meant that I could finally set up my dual monitors; and that's exactly what I did.

Last night, saw this new version, installed it and fired it up. Everything went fine until I tried to playback a recording. Doh! Message pops-up... DirecTV2PC does not support dual monitors. OH MAN!

I'm with you on this one. This turns me off completely from this application. I'm a graphic designer and need the two monitors. I'd love to put the video on one screen while working on the other.

[Rickrd]

I was able to use my original activation code to get V5102 up on my laptop. Tried to activate on my Desktop machine and the activation page is telling me I have exceeded my maximum users. I thought we could activate 2 machines. Correct or no?

[spidey]

Can the DVR stream to two Directv2PC applications at the same time? My guess is single stream since I am seeing 503 errors when another Directv2PC application is running

[gb24]

Advisor all green except Graphics Card Driver: see attachment. Info button takes me here: cyberlink dot com /stat/oem/directv/dtcp-ip-advisor/enu/troubleshooting.jsp#5. (Sorry can't post urls yet)

So I successfully upgraded the ATI display driver to the latest 8.582. Version 7.12 on the Cyberlink page is old. From the Cyberlink page:

We recommend that you have graphics card drivers that support HDCP (High-bandwidth Digital Content Protection) standard. Both of ATI Catalyst and nVidia ForceWare drivers can support DTCP-IP contents playback.

My ATI Radeon HD 2400 PRO does support HDCP, as the Advisor shows.

The graphics card is connected to a DELL SP2208WFP, via a DVI to HDMI cable. According to DELL, this monitor does support HDCP.

I still get this message when replaying any content:
DIRECTV2PC cannot play the video content on your
output device, because it can not apply hardware
protection mechanism. Try updating your driver or re-
select the video content.
This all worked fine under the first version Beta version of DIRECTV2PC.

Any ideas or suggestions?

Thank you.

[gb24]

Just another piece of the puzzle: my system passed the Cyberlink Blu-ray Disc Advior, which I believe verifies HDCP. Note I do not have a Blu-ray capable drive or player. See attachment.

Thanks.

[veryoldschool]

I thought we could activate 2 machines. Correct or no?
You can activate as many "machines" as you have serial numbers for, but only one serial number per PC [OS if you multi-boot].
You get two serial numbers, per email address.

[Malibu13]

This sounds just like my PC running the original DirecTV2PC and using anything under a 3.4 GHz single core Pentium 4.
Your CPU isn't the problem and it seems the Intel might be a "bit lite", BUT I had something like this with my PentiumD running Vista and needed to "tell it" to use both cores. [MSConfig].
It might be worth trying to see what that does. [later installs of Vista on the same system hasn't needed this tweak]

Thanks VOS, ;) i went in an did a few adjustments in performance settings and assigned more performance to the processer and removed some from energy savings features. All recordings now run beautifully. I didn't really think that this would do the trick and maybe it was something else affecting the performance, i don't know, but i'll take the improvement. :)

[veryoldschool]

Thanks VOS, ;) i went in an did a few adjustments in performance settings and assigned more performance to the processer and removed some from energy savings features. All recordings now run beautifully. I didn't really think that this would do the trick and maybe it was something else affecting the performance, i don't know, but i'll take the improvement. :)
You "gotta love" Vista.... :lol:

[techm8n]

HD viewing is choppy. SD viewing is perfect. Downgraded back to v4526 and experienced the same choppy video issue in HD streams.

HP DV4T laptop
Windows Vista 64-Bit OS
4gb RAM
Core 2 Duo 2.53ghz CPU
Nvidia 9200M GS 512mb videocard
Blu-Ray Drive
802.11n wireless
All components passed DirecTV Advisor scan

I reinstalled 5102 and this time HD viewing was good. I had I few choppiness but it stabilized after a few seconds. I watched an HD video on channels 2-Fox, 5-CBS, and 7-ABC.

[dc330]

Advisor all green except Graphics Card Driver: see attachment. Info button takes me here: cyberlink dot com /stat/oem/directv/dtcp-ip-advisor/enu/troubleshooting.jsp#5. (Sorry can't post urls yet)

So I successfully upgraded the ATI display driver to the latest 8.582. Version 7.12 on the Cyberlink page is old. From the Cyberlink page:

We recommend that you have graphics card drivers that support HDCP (High-bandwidth Digital Content Protection) standard. Both of ATI Catalyst and nVidia ForceWare drivers can support DTCP-IP contents playback.

My ATI Radeon HD 2400 PRO does support HDCP, as the Advisor shows.



The graphics card is connected to a DELL SP2208WFP, via a DVI to HDMI cable. According to DELL, this monitor does support HDCP.

I still get this message when replaying any content:
DIRECTV2PC cannot play the video content on your
output device, because it can not apply hardware
protection mechanism. Try updating your driver or re-
select the video content.
This all worked fine under the first version Beta version of DIRECTV2PC.

Any ideas or suggestions?

Thank you.

+1
except on a radeon X550...Card is only 2 years old! Who the hell would record on the computer feed when you can just plug in a dvd burner! Directv is going overboard with the nanny crap.

[keenan]

Important Note:



Improved/Updated


ATSC playback audio





Any elaboration on this? ATSC audio is digital, so does this mean that DD 5.1 is a possibility with this app?

[zkc16]

Instlalled v5102 without a hitch.

TrickPlay is much, much improved in this version---not perfect, but very usable (which was certainly not the case with v5020 or prior versions).

Now, if only I couild get that dual-monitor function working....;)

[Kadex]

I need ideas with a major stuttering problem. Both the frames and the sound are absolutely unwatchable and I'm out of ideas. Here are my specs.

Intel Q6600
4gb Ram
Nvidia 280 with updated drivers
Auzentech x-fi sound card
Realtec ethernet card with updated drivers
Windows Vista 64

Running Linksys WRT54GS router with current tomato software

I know I have enough to run this by looking at others specs posted. I have tried reinstalling D2PC. One think I did find and if anyone can test this also I would appreciate it. I am running netmeter while playing a show and the bandwidth is jumping all over the place. I get a small spike then back to zero and so forth.

Also another way would be to open task manager and see what happens under the networking tab. Thanks for helping and any ideas are welcome. TV died and this is my only option until Monday.

[ktischler]

Finally!! Was able to activate this release on my Windows 7 desktop. Previous release (5020) would not activate, no matter what I tried.

Now I can finally get some testing done. Yahoo!

[Paul A]

Support for Friendly Names

So, can we enter names for our receivers now? If so, how?

[thynk]

Same issues as before with version 4919. Installs fine, activates fine, sees receiver fine, plays 5 seconds of content before complaining that it can't protect the screen. Running Windows 7, 32bit. Dual core P4, Nvidia 8400GS with version 181.71 (March 2 release from Nvidia) drivers. Content advisor sees the driver as version 7.15.11.7943 and says the display is not HDCP-compliant. This message appears on SD and HD content.

Windows says it has a newer display driver, I'll download it and see if it makes any difference.

Original beta works fine in XP on same system with normal stuttering.

[R8ders2K]

Just thought I'd post my experience with an Intel-based iMac and DIRECTV2PC...

Well, I'd thought that I'd install it and give it a try, again...

The Playback Adviser said that everything was okay. v5020 installed fine and I was able to view a HD recording for less then 10 second, before it get the error message:

DIRECTV2PC cannot play the video content on your output device, because it can not apply hardware protection mechanism. Try updating your driver or reselect the video content.

I can't even watch the Welcome to DIRECTV on DEMAND video in Top Movies' tab.

So, I guess the questions still needs to be asked... Does anyone know if the ATI Mobility Radeon HD 2600 XT and/or display in the 24" iMac (iMac 7,1) is HDCP compliant? I've gotten no response from my inquiry over in Apple's Support discussion forum (http://discussions.apple.com/message.jspa?messageID=9004468#9004468).

The ATI driver version is listed in the Device Manager as 8.450.0.0

For me the problem was solved.

Go to this link (http://support.amd.com/us/gpudownload/Pages/bootcamp-xp.aspx) and it will take you to ATI's website. Download and install the Display Driver and Catalyst Control Center software.

DIRECTV2PC is now working and displays HD content.

:D

__________________

[Kadex]

After much investigating and updating drivers with no luck I started looking for updated sound card drivers. I found an updated driver from last month and gave it a go. To my surprise it worked. Plays shows great however, as stated by a few others, I wish there was a way to delete shows. I'm down to 12% left but luckily my TV will be here tomorrow.

[bdowell]

Performed upgrade, did uninstall during upgrade as necessary, new version installed fine and finds my HR20 on the network just fine. When I try to play content from that HR20 I get 'The receiver is not responding' on any and all content. I restarted that receiver, still no go.

When I change the receiver (pick a new receiver), which is still not the most obvious and user friendly process, I can switch to my HR21 and see content from it which is playing just fine.

Both receivers are using the CE release from this weekend. 3/13 - 3/14.

[Stuart Sweet]

Once again, even though I'm using the onboard Intel Graphics on my laptop... shared memory, nothing special, etc., I continue to be impressed by DIRECTV2PC. A hiccup here and there coincidental with the PC doing something else in the background, but very minor. Well done!

[t_h]

The newer intel integrated parts are actually fairly decent with regards to video quality and decode, especially the 4500MHD.

I've continued to have trickplay problems with this, either flipping me to a black screen with green borders or audio with video flipping between the same 3-5 frames.

Even going back to the older releases where I didnt have trickplay problems hasnt made it go away, so one of these newer versions laid something on my hard drive somewhere thats mucking things up. I spent a couple of hours yesterday trying to figure out what and where, but didnt figure it out.

Only thing I havent tried is rolling back the Catalyst drivers to an older version. I did upgrade them from 9.1 to 9.2 in between the old directv2pc working and developing the trickplay problems.

[digitalfreak]

Anyone else getting the following message while uninstalling 5020?

Error!! The product definitation file lost. The spelling errors are theirs.

[codespy]

First version worked fine for me. Before I D/L new version, I played tonite's shuttle launch to make sure.

Then D/L new version.

Now when I go to play shuttle launch I get this:

DIRECTV2PC cannot play the video content on your
output device, because it can not apply hardware
protection mechanism. Try updating your driver or re-
select the video content.

Guess I revert back to old version.

[jonbbrad]

just installed on my HTPC and I'm watching flawless HD. Trickplay is getting better but it still needs some work. This is why I bought my ATI 4830 and as of right now I'm VERY HAPPY!!!!

[Boog]

I've got it running on my PC with the Windows 7 Beta. I have been experiencing some stuttering, turned off my bit torrent client, and that seems to be help, but the stuttering still pops up every now and then. I did have to manually uninstall v5020 to get 5102 on my PC, major PITA.

[arobincaron]

I still get this message when replaying any content:
DIRECTV2PC cannot play the video content on your
output device, because it can not apply hardware
protection mechanism. Try updating your driver or re-
select the video content.
This all worked fine under the first version Beta version of DIRECTV2PC.

Any ideas or suggestions?

Thank you.

Same here. I am using Windows 7 (build 7000). I upgraded from 4526 which worked fine (more or less) on Windows Vista. I don't see anything in DirecTV2PC Advisor indicating that HDCP is not possible.

[Twister18]

I am still having trouble getting it to recognize my receiver. I have my receiver linked with a Buffalo ethernet bridge.

[Doug Brott]

Folks, if you are having trouble, please download the new Advisor. There have been some updates that may help shed some light on what is going on:

Download DIRECTV2PC Playback Advisor (http://hr20.dbstalk.com/d2pc/Advisor.v1504.zip)

[Dan1]

Folks, if you are having trouble, please download the new Advisor. There have been some updates that may help shed some light on what is going on:

Download DIRECTV2PC Playback Advisor (http://hr20.dbstalk.com/d2pc/Advisor.v1504.zip)

I ran latest advisor. It shows red by my Graphics card, everything else is green. But the card is one they recommend - NVidia 8600GT with 256 MB memory and the latest driver from NVidia. So the advisor is not completely accurate.

[Stewpidity]

First version worked fine for me. Before I D/L new version, I played tonite's shuttle launch to make sure.

Then D/L new version.

Now when I go to play shuttle launch I get this:

DIRECTV2PC cannot play the video content on your
output device, because it can not apply hardware
protection mechanism. Try updating your driver or re-
select the video content.

Guess I revert back to old version.

same here

[MountainMan10]

Results from Playback Adviosr 1504.

First computer - Directv2PC does not run. Gives the can't prevent screen capture error. Nvidia 8400 is still listed on the website for suggested video cards, but advisor shows that it is not compatible.

Check Item PC Playback Ready? Info
CPU : Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz No More Info
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM)2 CPU 6600 @
__dwItemID=1002__ : dwLibClockRate = 1200
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=15, dwLibStepping=6
__dwItemID=1004__ : dwLibNumPhysicalProc = 2, dwLibNumCorePerPackage=2, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 2, dwLibTotalLogicals=2
__dwItemID=1006__ : szWMIName=Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=1200
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=Core Duo TXX (Conroe)
GPU (Hardware acceleration) : No hardware decoder detected No
System Memory : 2048 MB Yes
Operating System : No More Info
Graphics Card : NVIDIA GeForce 8400 GS (Microsoft Corporation - WDDM v1.1) No More Info
__dwItemID=1301__ : Adapter Compatibility: NVIDIA
__dwItemID=1302__ : VideoProcessor: GeForce 8400 GS
__dwItemID=1303__ : Screen Capture Protection - NVAPI RGBOverlay=No
__dwItemID=1305__ : GPUDetectPass Yes
Graphics card video memory : 512 MB
Graphics Card Driver : 7.15.11.7816 No More Info
__dwItemID=1501__ : 2D Driver=7.15.11.7816
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=No
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Digital (without HDCP) No More Info
Network Adapter : ETHERNET: Intel(R) PRO/1000 PL Network Connection #2 Yes
Network Adapter : ETHERNET: Intel(R) PRO/1000 PL Network Connection Yes
Program version : 1.0.0.1504
System language : 0409 ENU English English
Time : Mon Mar 16 11:47:52 2009
Computer : Desktop
System Name : PROMETHEUS


Second computer - Directv2pc works great.

Check Item PC Playback Ready? Info
CPU : AMD Phenom(tm) 9650 Quad-Core Processor Unknown More Info
__dwItemID=1001__ : szLibCPUName = AMD Phenom(tm) 9650 Quad-Core Processor
__dwItemID=1002__ : dwLibClockRate = 2310
__dwItemID=1003__ : dwLibFamily = 15, dwLibModel=2, dwLibStepping=3
__dwItemID=1004__ : dwLibNumPhysicalProc = 4, dwLibNumCorePerPackage=1, dwLibNumLogicalPerCore=1
__dwItemID=1005__ : dwLibCorePerPackage = 4, dwLibTotalLogicals=4
__dwItemID=1006__ : szWMIName=AMD Phenom(tm) 9650 Quad-Core Processor
__dwItemID=1007__ : szWMIManufacturer=AuthenticAMD
__dwItemID=1008__ : dwWMIMaxClockSpeed=2300
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=
GPU (Hardware acceleration) : ATI Radeon HD 3450 (Microsoft Corporation WDDM 1.1) Yes
System Memory : 4096 MB Yes
Operating System : No More Info
Graphics Card : ATI Radeon HD 3450 (Microsoft Corporation WDDM 1.1) Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor:
__dwItemID=1303__ : Screen Capture Protection - ATI PCOM=Yes
__dwItemID=1304__ : Screen Capture Protection - ATI SORT=Yes
__dwItemID=1305__ : GPUDetectPass Yes
Graphics card video memory : 512 MB
Graphics Card Driver : 8.53.2.12 Yes
__dwItemID=1501__ : 2D Driver=8.53.2.12
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Analog Yes
Network Adapter : IEEE80211: 802.11n Wireless PCI Express Card LAN Adapter Upgrade Recommended More Info
Network Adapter : ETHERNET: NVIDIA nForce 10/100 Mbps Ethernet Yes
Program version : 1.0.0.1504
System language : 0409 ENU English English
Time : Mon Mar 16 11:51:04 2009
Computer : Desktop
System Name : VIDEO

[veryoldschool]

Folks, if you are having trouble, please download the new Advisor. There have been some updates that may help shed some light on what is going on.
Doug, I have to say this is the first version of the Advisor that seems to make "some sense".

CPU : Intel(R) Pentium(R) 4 CPU 3.40GHz Upgrade Recommended [Though it works, it is an old 478 pin Pentium 4 HT]
__dwItemID=1001__ : szLibCPUName = Intel(R) Pentium(R) 4 CPU
__dwItemID=1002__ : dwLibClockRate = 3398
__dwItemID=1003__ : dwLibFamily = 15, dwLibModel=3, dwLibStepping=4
__dwItemID=1004__ : dwLibNumPhysicalProc = 1, dwLibNumCorePerPackage=1, dwLibNumLogicalPerCore=2
__dwItemID=1005__ : dwLibCorePerPackage = 1, dwLibTotalLogicals=2
__dwItemID=1006__ : szWMIName=Intel(R) Pentium(R) 4 CPU 3.40GHz
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=3398
__dwItemID=1009__ : bBatteryExist=1
__dwItemID=1010__ : szGuess=Pentium 4
GPU (Hardware acceleration) : ATI Radeon HD 3600 Series Yes
System Memory : 2048 MB Yes
Operating System : Windows Vista Service Pack 1 Yes
Graphics Card : ATI Radeon HD 3600 Series Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI Radeon Graphics Processor AGP (0x9596)
__dwItemID=1303__ : Screen Capture Protection - ATI PCOM=Yes
__dwItemID=1304__ : Screen Capture Protection - ATI SORT=Yes
__dwItemID=1305__ : GPUDetectPass Yes
Graphics card video memory : 512 MB
Graphics Card Driver : 8.561.0.0 Yes
__dwItemID=1501__ : 2D Driver=7.01.01.849
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Digital(with HDCP) Yes
Network Adapter : ETHERNET: Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller Yes
Program version : 1.0.0.1504
System language : 0409 ENU English English
Time : Tue Mar 17 08:06:03 2009
Computer : Desktop
System Name : HAL

My CPU was yellow and everything else was green and I have no problems with 5102. :)

[Entropy1974]

Yesterday 06:54 PM
jonbbrad totally awesome!!!!

--------------------------------------------------------------------------------
just installed on my HTPC and I'm watching flawless HD. Trickplay is getting better but it still needs some work. This is why I bought my ATI 4830 and as of right now I'm VERY HAPPY!!!!


What version of ATI Driver are you using? I have an HTPC using a 3850 card via the TV output to Component. Directv2PC thinks that I am running dual display.....which I am not. Will this issue be solved if I run HDMI via the DVI to HDMI converter? I don't recall which version I installed of Directv2pc however it is the most updated national release as of 1 week ago. Ultimately, until the multiroom viewing is available this is my only option to watch recorded shows from my HR23-700 DVR located upstairs. I have a total of 2 of these (upstairs and downstairs)....as well as my Media Center downstairs connected to my 55" LCD TV. If I can get this to work via the media center interface I should be set temporally to at least view recordings from upstairs.......since when I signed up 2 weeks ago for DirecTV I was promised this feature (MRV) was available......obviously not the case.

Thanks in advance......

[Entropy1974]

Yesterday 06:54 PM
jonbbrad totally awesome!!!!

--------------------------------------------------------------------------------
just installed on my HTPC and I'm watching flawless HD. Trickplay is getting better but it still needs some work. This is why I bought my ATI 4830 and as of right now I'm VERY HAPPY!!!!


What version of ATI Driver are you using? I have an HTPC using a 3850 card via the TV output to Component. Directv2PC thinks that I am running dual display.....which I am not. Will this issue be solved if I run HDMI via the DVI to HDMI converter? I don't recall which version I installed of Directv2pc however it is the most updated national release as of 1 week ago. Ultimately, until the multiroom viewing is available this is my only option to watch recorded shows from my HR23-700 DVR located upstairs. I have a total of 2 of these (upstairs and downstairs)....as well as my Media Center downstairs connected to my 55" LCD TV. If I can get this to work via the media center interface I should be set temporally to at least view recordings from upstairs.......since when I signed up 2 weeks ago for DirecTV I was promised this feature (MRV) was available......obviously not the case.

Thanks in advance......
Oops.....forgot to mention I have tried ATI drivers 8.6 through 9.2 (most recent). All produce the same dual display not supported error.

[veryoldschool]

Oops.....forgot to mention I have tried ATI drivers 8.6 through 9.2 (most recent). All produce the same dual display not supported error.
I haven't had a problem using the DVI to HDMI cable and connecting to my Sony TV.
"I think" because you're using the "TV output", that the software sees this as the second monitor [though it's the only one connected].

[spidey]

Just update playback advisor and noticed a red condition on GPU and that my ATI mobility FireGL V5200 is listed as grey. Maybe this explains the poor playback of HD programs

[rsblaski]

As of yesterday, I can only see my HR21-700. My HR20-700 does not show up and cannot be found in my network.

[ericlovestivo]

Having activation code issues. I only remember using it once about two months ago, but it's saying that I can't add another instance of the software. I put in for another code using two different email addresses and have gotten nothing back in over a week. Can I DE-activate the one machine where it's installed so I can use that code elsewhere? Anyone know if I could/should contact Cyberlink directly?

[Cmnore]

Doug,

Any idea if they have addressed the problems I've had with my XP PRO x64-based PC? I'll run the advisor when I get home tonight and see what it tells me.

[ht2]

Results from Playback Adviosr 1504.

First computer - Directv2PC does not run. Gives the can't prevent screen capture error. Nvidia 8400 is still listed on the website for suggested video cards, but advisor shows that it is not compatible.



My Nvidia 8400M GS for Notebook shows compatible but play back stutter.



Check Item PC Playback Ready? Info
CPU : Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz Yes
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM)2 Duo CPU T9300 @
__dwItemID=1002__ : dwLibClockRate = 2492
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=23, dwLibStepping=6
__dwItemID=1004__ : dwLibNumPhysicalProc = 2, dwLibNumCorePerPackage=2, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 2, dwLibTotalLogicals=2
__dwItemID=1006__ : szWMIName=Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=2501
__dwItemID=1009__ : bBatteryExist=1
__dwItemID=1010__ : szGuess=
GPU (Hardware acceleration) : NVIDIA GeForce 8400M GS Yes
System Memory : 2048 MB Yes
Operating System : Windows Vista Service Pack 1 Yes
Graphics Card : NVIDIA GeForce 8400M GS Yes
__dwItemID=1301__ : Adapter Compatibility: NVIDIA
__dwItemID=1302__ : VideoProcessor: GeForce 8400M GS
__dwItemID=1303__ : Screen Capture Protection - NVAPI RGBOverlay=Yes
__dwItemID=1305__ : GPUDetectPass Yes
Graphics card video memory : 128 MB
Graphics Card Driver : 7.15.11.7644 Yes
__dwItemID=1501__ : 2D Driver=7.15.11.7644
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Internal connection Yes
Network Adapter : ETHERNET: Broadcom NetLink (TM) Fast Ethernet Yes
Network Adapter : IEEE80211: Intel(R) Wireless WiFi Link 4965AGN Upgrade Recommended More Info
Network Adapter : ETHERNET: Bluetooth Device (Personal Area Network) Yes
Program version : 1.0.0.1504
System language : 0409 ENU English English
Time : Tue Mar 17 18:17:50 2009
Computer : Notebook
System Name : M1330

[Cmnore]

Nevermind. Still no-go for me. The advisor still thinks I'm using Windows Server '03. It's also complaining that my driver isn't HDCP compliant. It's Catalyst 9.1. ALSO, and this is kinda strange; My GPU is HDCP compliant, but my videocard isn't? I don't think so. Same error as before. Plays for three or four seconds until I get the driver /content error popup and blackscreen. Doesn't matter if it is HD content or not.

[gb24]

I'm a little confused now. The graphics card driver fails on Advisor, but content plays back fine.

As suggested, used Playback Advisor v 1504, log below. Advisor screen print attached. ATI driver 8.582.0.0 is latest for this board.

Check Item PC Playback Ready? Info
CPU : Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz Yes
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM)2 Duo CPU E6850 @
__dwItemID=1002__ : dwLibClockRate = 2992
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=15, dwLibStepping=11
__dwItemID=1004__ : dwLibNumPhysicalProc = 2, dwLibNumCorePerPackage=2, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 2, dwLibTotalLogicals=2
__dwItemID=1006__ : szWMIName=Intel(R) Core(TM)2 Duo CPU E6850 @ 3.00GHz
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=2992
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=Core Duo TXX (Conroe)
GPU (Hardware acceleration) : ATI Radeon HD 2400 PRO Yes
System Memory : 2048 MB Yes
Operating System : Windows Vista Service Pack 1 Yes
Graphics Card : ATI Radeon HD 2400 PRO Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI Radeon Graphics Processor (0x94C3)
__dwItemID=1303__ : Screen Capture Protection - ATI PCOM=Yes
__dwItemID=1304__ : Screen Capture Protection - ATI SORT=Yes
__dwItemID=1305__ : GPUDetectPass Yes
Graphics card video memory : 128 MB
Graphics Card Driver : 8.582.0.0 No More Info
__dwItemID=1501__ : 2D Driver=7.01.01.871
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=No
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Digital(with HDCP) Yes
Network Adapter : ETHERNET: Intel(R) 82566DC-2 Gigabit Network Connection Yes
Program version : 1.0.0.1504
System language : 0409 ENU English English
Time : Wed Mar 18 08:57:07 2009
Computer : Desktop
System Name : MARK-PC

[Clemsole]

Having activation code issues. I only remember using it once about two months ago, but it's saying that I can't add another instance of the software. I put in for another code using two different email addresses and have gotten nothing back in over a week. Can I DE-activate the one machine where it's installed so I can use that code elsewhere? Anyone know if I could/should contact Cyberlink directly?

I'm also having the same problem. Can't get a serial number. I have tryed two unused email address with no luck in getting a new serial number. When I try to use the old serial it says it's already been used.

[gb24]

I'm a little confused now. The graphics card driver fails on Advisor, but content plays back fine.

Correction: sometimes it plays back fine, other times I get:

DIRECTV cannot play the video content on your
output device, because it can not apply hardware
protection mechanism. Try updating your driver or re-
select the video content.

[mmoore99]

Last week I successfully installed and activated DirecTV2PC on Windows 7 build 7000. Yesterday, I upgraded to Windows 7, build 7057. Before upgrading I uninstalled DirecTV2PC. After upgrading I reinstalled DirecTV2PC, using the same activation key as for the original install. The installation completed successfully, however upon program launch and pressing the "Activate" I get the "Activation Failed" message. I got a new activation key, uninstalled and re-installed with the new key, but am still not able to successfully activate. Does anyone have any suggestions as to what I can do to get this software activated?

Thanks.

[MountainMan10]

Correction: sometimes it plays back fine, other times I get:

DIRECTV cannot play the video content on your
output device, because it can not apply hardware
protection mechanism. Try updating your driver or re-
select the video content.

What plays and what doesn't? Over the air, 720p, 1080i, etc. The copy protection isn't required for OTA.

[MountainMan10]

Last week I successfully installed and activated DirecTV2PC on Windows 7 build 7000. Yesterday, I upgraded to Windows 7, build 7057. Before upgrading I uninstalled DirecTV2PC. After upgrading I reinstalled DirecTV2PC, using the same activation key as for the original install. The installation completed successfully, however upon program launch and pressing the "Activate" I get the "Activation Failed" message. I got a new activation key, uninstalled and re-installed with the new key, but am still not able to successfully activate. Does anyone have any suggestions as to what I can do to get this software activated?

Thanks.

Where did you get a new version of Windows 7? I just checked MSDN. Not available for my level yet.

You may need to wait for a new version of DirecTV2PC. When Windows 7 first came out DirecTV2PC would work if you installed and activated it on Vista and then upgraded to 7, but it wouldn't activate on a clean install.

[bakers12]

Playing a HD mpeg-2 show from a HR20 connected using wireless N has always been a problem, probably because of my under-powered CPU (the Advisor red flags it). The 5102 software has been crashing on it. There's no error message or anything. It closes and Windows asks me if I want to send Microsoft a report.

Using a hard-wired HR21, some, not all, HD mpeg-2 produces a '503 Service Unavailable' message. Some episodes that played fine in the past fail this way now.

Check Item PC Playback Ready? Info
CPU : Intel(R) Pentium(R) 4 CPU 2.80GHz No More Info
__dwItemID=1001__ : szLibCPUName = Intel(R) Pentium(R) 4 CPU
__dwItemID=1002__ : dwLibClockRate = 2808
__dwItemID=1003__ : dwLibFamily = 15, dwLibModel=3, dwLibStepping=4
__dwItemID=1004__ : dwLibNumPhysicalProc = 1, dwLibNumCorePerPackage=1, dwLibNumLogicalPerCore=2
__dwItemID=1005__ : dwLibCorePerPackage = 1, dwLibTotalLogicals=2
__dwItemID=1006__ : szWMIName=Intel(R) Pentium(R) 4 CPU 2.80GHz
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=2793
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=Pentium 4
GPU (Hardware acceleration) : ATI Radeon HD 3600 Series Yes
System Memory : 2048 MB Yes
Operating System : Windows XP Service Pack 2 Yes
Graphics Card : ATI Radeon HD 3600 Series Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI Radeon Graphics Processor (0x9598)
__dwItemID=1303__ : Screen Capture Protection - ATI PCOM=Yes
__dwItemID=1304__ : Screen Capture Protection - ATI SORT=No
__dwItemID=1305__ : GPUDetectPass Yes
Graphics card video memory : 1024 MB
Graphics Card Driver : 8.561.0.0 Yes
__dwItemID=1501__ : 2D Driver=6.14.10.6891
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Analog Yes
Network Adapter : ETHERNET: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport Yes
Program version : 1.0.0.1504
System language : 0409 ENU English English
Time : Wed Mar 18 00:51:36 2009
Computer : Desktop
System Name : DIMENSION4700

[veryoldschool]

Check Item PC Playback Ready? Info
CPU : Intel(R) Pentium(R) 4 CPU 2.80GHz No More Info
__dwItemID=1001__ : szLibCPUName = Intel(R) Pentium(R) 4 CPU
GPU (Hardware acceleration) : ATI Radeon HD 3600 Series Yes
I have the same type ATI, but a 3.4 GHz Pentium.
From my testing [slowing down my CPU clock], you're right at the lower limit for MPEG-2 1080i, but should be fine for MPEG-4, since your video card [GPU] will work.
"I'd blame" Microsoft for the crashing, but can't help as to what.

[myc52002]

I have an Hr20 and HR21 Pro receiver. Both were working fine until yesterday on the previous version. Now the hr21 pro receiver gives me the titled error when I try to play something (anything) from it, HD or SD programs. It sees the unit, it connects and I get my playlist but won't load anything to play. The other receiver is still working fine.

I downloaded this new version and nothing has changed. the other receiver is wroking perfectly and the Pro unit gives me the same error?

Any thoughts or suggestions?

[SParker]

Still have lip sync issues after rewinding or fast forwarding.

[gb24]

What plays and what doesn't? Over the air, 720p, 1080i, etc. The copy protection isn't required for OTA.

Thanks, I should have been more clear. I have no OTA recordings.

It seems to be inconsistent:

Damages 248 FXHD 3/18 plays fine
Dateline NBC 3/16 (not HD) get error message after a few seconds

Try another non-HD program, get Vista APPCRASH display (Check online/Close program). Here are the problem details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: DIRECTV2PC(TM).exe
Application Version: 1.1.0.5102
Application Timestamp: 498b9bb4
Fault Module Name: CLVSD.ax
Fault Module Version: 8.4.0.223
Fault Module Timestamp: 49a2a653
Exception Code: c0000005
Exception Offset: 00097d90
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 7826
Additional Information 2: bbb52c0874d9fef8f584fb588a5de13b
Additional Information 3: 59b6
Additional Information 4: b8f267d926f88964d7e7ebab6551701c

[Cyberman]

I called Directv today to ask about why I have not received a email (waiting over 3 days now) with key or Cyberlink not answering my customer service tickets on their website. She told me her supervisor said they are not giving out anymore keys and the Directv2PC program is over. I said why is the software still available. She said they haven't sent a request to take the link down yet.

Reading over the posts on this forum and theirs, it appears the program is still going on and keys are still being given out. Is this true and how can I get my issue resolved? I think that rep was unaware of the facts or just not wanting to deal with my issue. :confused::rolleyes:

Yes I have tried a few different email addresses and no keys sent to any of them.

[SParker]

I called Directv today to ask about why I have not received a email (waiting over 3 days now) with key or Cyberlink not answering my customer service tickets on their website. She told me her supervisor said they are not giving out anymore keys and the Directv2PC program is over. I said why is the software still available. She said they haven't sent a request to take the link down yet.

Reading over the posts on this forum and theirs, it appears the program is still going on and keys are still being given out. Is this true and how can I get my issue resolved? I think that rep was unaware of the facts or just not wanting to deal with my issue. :confused::rolleyes:

Yes I have tried a few different email addresses and no keys sent to any of them.

Rule #1 is to never call into customer service about this because they don't know anything about it.

[keenan]

I called Directv today to ask about why I have not received a email (waiting over 3 days now) with key or Cyberlink not answering my customer service tickets on their website. She told me her supervisor said they are not giving out anymore keys and the Directv2PC program is over. I said why is the software still available. She said they haven't sent a request to take the link down yet.

Reading over the posts on this forum and theirs, it appears the program is still going on and keys are still being given out. Is this true and how can I get my issue resolved? I think that rep was unaware of the facts or just not wanting to deal with my issue. :confused::rolleyes:

Yes I have tried a few different email addresses and no keys sent to any of them.
Have you tried downloading the program from the DirecTV page? I believe what ever version you are using that's been posted here, in order to get a new activation key you have to at least DL the version posted at DirecTV. Then the email with the activation code will come. Just trash the version you got from the DirecTV site.

Also, I thought it was mentioned that we're not to contact DirecTV customer service regarding this program? The CSR you spoke with may not even be aware of what you're actually talking about.

[Cyberman]

Rule #1 is to never call into customer service about this because they don't know anything about it.

I did it out of frustration. It was not in reference to the software from this site. It's what I first downloaded from them.

[azarby]

Last night I was watching "Lie to Me" as it was being served up by one of the HR20-700s. The HR20-700 was recording two programs simultaneously while serving up the playback to the Direct2PC application. My wife was watching these two recordings, bouncing back and forth betweeen them. The Playback to the PC was very broken for both audio and video. About 40 minutes into the playback, the connection to the HR20-700 was lost. I shut down the Directv2PC appliction and restarted it. Upon restarting, it came up with seareching for servers and required me to select one of the 4 Hrs to connect to. I belive the problems have more to do with the HR20-700 as I did not have any of these problems when the serving HR2x is idle or recording just one active program.

Bob

[Cyberman]

Opened a new email account and got the serial number! YEA!
Ran install and it did it's thing. Now the system says it can't find my receiver! Any ideas?:(


Yes I have tried a few different email addresses and no keys sent to any of them.

[veryoldschool]

Opened a new email account and got the serial number! YEA!
Ran install and it did it's thing. Now the system says it can't find my receiver! Any ideas?:(
When I've not been able "to find" a receiver, rebooting the receiver has resolved it [when my PC can "see" the receiver on the network or with Windows media player].

[Cyberman]

When I've not been able "to find" a receiver, rebooting the receiver has resolved it [when my PC can "see" the receiver on the network or with Windows media player].

Thanks. I did that and walla! I now can see it and no problems with playback so far.:D

[rcpax]

What's up with the serial numbers? Who do you contact to get one? I have tried with 5 different e-mail addresses and I get no serial. The old working one I got was activated prior to my drive crashing. I checked the spam folders but no serial there. I even went to the trouble of getting a new IP but still no joy? Have Direct2PC gone to a closed beta status? How do I get a valid serial? I have used all my old dummy emails just to get a working serial. Please help.

[MountainMan10]

The serial numbers are still working. You need to enter your name and email address and then on the next page that is displayed start the download by clicking the Download Now! button.

[Clemsole]

The serial numbers are still working. You need to enter your name and email address and then on the next page that is displayed start the download by clicking the Download Now! button.

I have done the complete download twice, using two new unused email address and still no serial numbers. If they are opening this app. to "everyone" then why still block the serial numbers? Or is it just another dumb mamagement move?

[ericlovestivo]

I think I figured out the activation code issue. This finally worked for me...

You have to install the Advisor application from the system after entering in your email address. The application runs through an automatic registration process that, I believe, is necessary to trigger the code. Make sure to enter the same full name in the Advisor app that you did during the code request web page.

[veryoldschool]

I think I figured out the activation code issue. This finally worked for me...

You have to install the Advisor application from the system after entering in your email address. The application runs through an automatic registration process that, I believe, is necessary to trigger the code. Make sure to enter the same full name in the Advisor app that you did during the code request web page.
Unless things have changed, the Advisor has nothing to do with the serial numbers. I got several serial numbers [each requiring a full download of the DirecTV2PC app] and hadn't downloaded the Advisor.
There have been times where the serial number server seems to have gone off line, which has happened with the activation server too.

[prushing]

I've got problems now. Nothing has changed on my network or computer, but I cannot find any servers with DIRECTV2PC. Both my HR20 and HR22 were working fine, but now it can't find either. Both of the receivers pass system test and say they are connected to the internet. Both IPs appear in my router and they are hardwired. Any ideas about what could be happening so that DIRECTV2PC can't find them?

[Boog]

This software is about worthless to me... The audio and picture skip and cut out so much that it's unwatchable.

[JSchmitt]

I'm new here. I just had DirecTV installed today, and I'm trying to set up DirecTV2PC using this setup:

1-yr old laptop with 1.9 GHz AMD Turion 64 x2 TL-58
Windows Vista
2 GB RAM
ATI Radeon Xpress 1250 with 256 MB video memory and latest driver
Connected to home network via wireless card
DirecTV2PC version 5102

My computer can view the playlist, but when I try to play anything I get the message that it cannot connect to the server at this time and the protected content cannot be played. I tried the playback advisor and got yellow for CPU and network adapter, and red for GPU. Does my graphics card not have a GPU integrated into it? As for the network adapter, I tried it with an ethernet connection (that adapter had a green light), but that made no difference. So I'm thinking it has something to do with my graphics card, but I don't really know enough about those. I've never had a need for high-end graphics before, so it's not something I've ever paid attention to until now.

Any advice on what my problem is will be appreciated. And I apologize in advance for my ignorance if it is something obvious.

[veryoldschool]

I'm new here. I just had DirecTV installed today, and I'm trying to set up DirecTV2PC using this setup:

1-yr old laptop with 1.9 GHz AMD Turion 64 x2 TL-58
Windows Vista
2 GB RAM
ATI Radeon Xpress 1250 with 256 MB video memory and latest driver
Connected to home network via wireless card
DirecTV2PC version 5102

My computer can view the playlist, but when I try to play anything I get the message that it cannot connect to the server at this time and the protected content cannot be played. I tried the playback advisor and got yellow for CPU and network adapter, and red for GPU. Does my graphics card not have a GPU integrated into it? As for the network adapter, I tried it with an ethernet connection (that adapter had a green light), but that made no difference. So I'm thinking it has something to do with my graphics card, but I don't really know enough about those. I've never had a need for high-end graphics before, so it's not something I've ever paid attention to until now.

Any advice on what my problem is will be appreciated. And I apologize in advance for my ignorance if it is something obvious.
When you say you have the latest driver, is it this one: http://support.amd.com/us/gpudownload/windows/Pages/integrated_vista32.aspx?type=2.7&product=2.7.3.3.1.3.1&product2=2.7.3.3.1.3.4&lang=English

[JSchmitt]

Under System Information, I clicked the "Update Driver" button and had it search the internet for the latest driver. I don't remember what version it updated to. I'll look tomorrow and post another reply. (I'm on a different computer right now.)

[JSchmitt]

No, it was not that driver. So I went ahead and updated to that one (9.3). But it didn't change anything. Graphics card still has a gray dot in the advisor, and I am still unable to play recordings on the computer. I even tried switching my receiver to 480 instead of 1080, but that didn't help either.

[veryoldschool]

No, it was not that driver. So I went ahead and updated to that one (9.3). But it didn't change anything. Graphics card still has a gray dot in the advisor, and I am still unable to play recordings on the computer. I even tried switching my receiver to 480 instead of 1080, but that didn't help either.
the receiver resolution setting has nothing to do with DirecTV2PC [since it's reading straight from the hard drive].
Try recording a SD program and see if you can play it.
Also you might reboot your DVR and see if that helps.

[houskamp]

Anyone else getting 503 errors on OTA recordings only??
I can play anything but the OTA ones on both my DV9000 and my wifes new HDX16..

[brucehappy]

Apparently the application does not yet support DisplayPort. Ive got a new machine hooked to a 24" lcd via DisplayPort and get the message that its an unsupported connector type. DisplayPort can support content protection, etc, so I can only assume its missing because they haven't tested on it yet. Any idea how long it will be before Directv supports DisplayPort?

[techm8n]

Apparently the application does not yet support DisplayPort. Ive got a new machine hooked to a 24" lcd via DisplayPort and get the message that its an unsupported connector type. DisplayPort can support content protection, etc, so I can only assume its missing because they haven't tested on it yet. Any idea how long it will be before Directv supports DisplayPort?

Is your videocard and LCD monitor both HDCP?

[senatordan]

I finally received my activation code (only 5 days later) and it worked fine on one computer, went to install on the second and it states the activation code is being used too many times. This was the second install, so I got a second code, which is not on any computers and it reads the same error, any ideas?

[woj027]

You can activate as many "machines" as you have serial numbers for, but only one serial number per PC [OS if you multi-boot].
You get two serial numbers, per email address.

Well that didn't hold true for me. It gave me the "limit" error when I tried to Activate on a brand new Laptop.

I used a different email address when going through the download process and I never received an email with a new code, so I used an old one. Now I have to uninstall because one enters their activation code at step 2, but it doesn't actually activate until Step 99

Hopefully they fix that cluster when they take the "beta" off the end.


<Update 1 hr later> I'm on Download #4 email address #4 and still no success. This really Sucks. I can't imagine, a "novice" computer user ever using this application.



<Update 1.5 hrs later> I'm on Download #6 email address #5 and still no success.

You might ask why I download so much, well it goes back to something I read on this site somewhere that they don't send the key until you actually download the file. If there is some other trick I'd love to hear it.

I even sent an email to cyberlink.

Very Frustrating. Every other application I'm installing on my New laptop is going smoothly.


<update 8 hrs later> Email arrives at one email address. Key works. User Happy

[Doug Brott]

Folks .. If you are trying to compare a BD-Advisor setup to a D2PC-Advisor setup and wondering what the differences are .. Please post the results here so DIRECTV can check it out.

[Cmnore]

Here's mine. It's still useless for me. It WANTS to play the stream, but some HDCP compliance problem stops it from continuing. I still think it is because it detects the core Kernel of the OS instead of the actual OS and decides my OS isn't compliant. It is ACTUALLY Windows XP Professional x64 Edition.


Check Item PC Playback Ready? Info
CPU : AMD Athlon(tm) 64 X2 Dual Core Processor 5400+ Yes
__dwItemID=1001__ : szLibCPUName = AMD Athlon(tm) 64 X2 Dual Core Processor 5400+
__dwItemID=1002__ : dwLibClockRate = 3200
__dwItemID=1003__ : dwLibFamily = 15, dwLibModel=11, dwLibStepping=2
__dwItemID=1004__ : dwLibNumPhysicalProc = 2, dwLibNumCorePerPackage=1, dwLibNumLogicalPerCore=1
__dwItemID=1005__ : dwLibCorePerPackage = 2, dwLibTotalLogicals=2
__dwItemID=1006__ : szWMIName=AMD Athlon(tm) 64 X2 Dual Core Processor 5400+
__dwItemID=1007__ : szWMIManufacturer=AuthenticAMD
__dwItemID=1008__ : dwWMIMaxClockSpeed=3200
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=Athlon 64 X2
GPU (Hardware acceleration) : ATI Radeon HD 4670 Yes
System Memory : 4096 MB Yes
Operating System : Windows Server 2003 Service Pack 2 No More Info
Graphics Card : ATI Radeon HD 4670 No More Info
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI Radeon Graphics Processor (0x9490)
__dwItemID=1303__ : Screen Capture Protection - ATI PCOM=No
__dwItemID=1304__ : Screen Capture Protection - ATI SORT=No
__dwItemID=1305__ : GPUDetectPass Yes
Graphics card video memory : 1024 MB
Graphics Card Driver : 8.573.0.0 No More Info
__dwItemID=1501__ : 2D Driver=6.14.10.6903
__dwItemID=1502__ : COPP=No
__dwItemID=1503__ : RGBOverlay=No
__dwItemID=1504__ : DEVICE=N/A
HDCP-compliant Display : No No More Info
Network Adapter : ETHERNET: Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport Yes
Program version : 1.0.0.1504
System language : 0409 ENU English English
Time : Tue Mar 17 22:32:24 2009
Computer : Desktop

[keenan]

In my opinion, the Advisor is fairly useless. Mine is below, note that it says NO for HDCP display, and NO for graphics driver. The D2PC application works just fine though, in fact, with this latest version it's been running extremely well, the only issues being the image will get pixelated once in awhile, but a rewind always fixes it. I should note that I use the click the progress bar method to skip forward and backward as the earlier versions were quite buggy using the actual transport controls.

The CyberLink BD advisor gives a yes on everything, other than drive and player, which I don't have installed.


Check Item PC Playback Ready? Info
CPU : Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Yes
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM)2 Quad CPU Q6600 @
__dwItemID=1002__ : dwLibClockRate = 2404
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=15, dwLibStepping=11
__dwItemID=1004__ : dwLibNumPhysicalProc = 4, dwLibNumCorePerPackage=4, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 4, dwLibTotalLogicals=4
__dwItemID=1006__ : szWMIName=Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=2400
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=Core 2 Quad Q6600
GPU (Hardware acceleration) : ATI Radeon HD 3800 Series Yes
System Memory : 2048 MB Yes
Operating System : Windows XP Service Pack 3 Yes
Graphics Card : ATI Radeon HD 3800 Series Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI Radeon Graphics Processor (0x9501)
__dwItemID=1303__ : Screen Capture Protection - ATI PCOM=Yes
__dwItemID=1304__ : Screen Capture Protection - ATI SORT=No
__dwItemID=1305__ : GPUDetectPass Yes
Graphics card video memory : 512 MB
Graphics Card Driver : 8.582.0.0 No More Info
__dwItemID=1501__ : 2D Driver=6.14.10.6912
__dwItemID=1502__ : COPP=No
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
HDCP-compliant Display : No No More Info
Network Adapter : ETHERNET: Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport Yes
Program version : 1.0.0.1504
System language : 0409 ENU English English
Time : Tue Mar 24 11:53:55 2009
Computer : Desktop
System Name : JIM

[Cmnore]

Keenan,

Which ATI drivers are you using?

[keenan]

Keenan,

Which ATI drivers are you using?
From the Info Center in the Catalyst app, essentially 9.2. I think there's a newer version now, but I haven't tried it, why fix what isn't broke? :)


Driver Packaging Version 8.582-090203a-075974C-ATI
Catalyst™ Version 09.2
Provider ATI Technologies Inc.
2D Driver Version 6.14.10.6912
2D Driver File Path System/CurrentControlSet/Control/Video/{EF5D8826-E9F0-4298-BC49-A4B1097E2788}/0000
Direct3D Version 6.14.10.0643
OpenGL Version 6.14.10.8494
Catalyst™ Control Center Version 2009.0203.2228.40314

[Cmnore]

Funny. 9.2 BROKE all of my HD video playback. Not just for the Cyberlink suite either. Broke my Snapstream stuff too. Had to revert to 9.1.

[keenan]

I noted above that the app has been working smoothly. I should add that it still seems to exert some sort of control over the LAN connection, while viewing I get a lot "not responding" errors when browsing to websites, a second try will usually load the site.

This is annoying and I hope it's something they're working on.

[prushing]

To update my earlier issue, it started working one day after I had reset my router and both DVRs. I opened up DTV2PC just to check and it found both of my DVRs, don't know what happened to cause it to stop working.

[JSchmitt]

Try recording a SD program and see if you can play it.
Also you might reboot your DVR and see if that helps.

Neither of these changed anything.

[veryoldschool]

Neither of these changed anything.
Look at the advisor and see if you're passing HDCP. I looked at the aTI site and it seemed your video card does support it, but don't know about your monitor.
The gray for your video card only means it's unknown [not yet on their list].

[afulkerson]

I recently upgraded my PC and it has Vista 64bit on it. DirecTv2PC fails to activate on this systme. I used the key that I originally recieved and two others that I requested by downloading from the DirectTv web site. All three of these keys fail to activate. I turned on logging on my router and I see entries when it tries to check for updates but no outgoing logs when it tries to activate.

Any help would be appreciated. :scratchin :(

Just for the heck of it I ran the advisor and both the processor and graphcis card show up as NO :beatdeadhorse:

The processor is a 2.5 Ghz Core2 Quad Q9300 and the graphics card is a NVIDIA GeForce 9600 GT. :)
Attached is the output from the advisor:

Check Item PC Playback Ready? Info
CPU : Intel(R) Core(TM)2 Quad CPU Q9300 @ No More Info
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM)2 Quad CPU Q9300 @
__dwItemID=1002__ : dwLibClockRate = 2498
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=23, dwLibStepping=7
__dwItemID=1004__ : dwLibNumPhysicalProc = 4, dwLibNumCorePerPackage=4, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 4, dwLibTotalLogicals=4
__dwItemID=1006__ : szWMIName=Intel(R) Core(TM)2 Quad CPU Q9300 @
__dwItemID=1007__ : szWMIManufacturer=
__dwItemID=1008__ : dwWMIMaxClockSpeed=0
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=
CPU (Hardware acceleration) : No
System Memory : 4096 MB Yes
Operating System : Windows Vista Service Pack 1 Yes
Graphics Card : No More Info
__dwItemID=1301__ : Adapter Compatibility:
__dwItemID=1302__ : VideoProcessor:
__dwItemID=1303__ : Screen Capture Protection - NVAPI RGBOverlay=Yes
Graphics card video memory : 0 MB
Graphics Card Driver : 7.15.11.8208 Yes
__dwItemID=1501__ : 2D Driver=(null)
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Digital(with HDCP) Yes
Network Adapter : ETHERNET: NETGEAR GA311 Gigabit Adapter Yes
Program version : 1.0.0.1323
System language : 0409 ENU English English
Time : Wed Mar 25 09:42:42 2009
Computer : Desktop
System Name :

[directvsocks]

I thought Vista was not supported. it Works on my MCE box but not my Vista box.

UPDATE: IT IS NOW WORKING ON BOTH MCE AND VISTA BOXES

I recently upgraded my PC and it has Vista 64bit on it. DirecTv2PC fails to activate on this systme. I used the key that I originally recieved and two others that I requested by downloading from the DirectTv web site. All three of these keys fail to activate. I turned on logging on my router and I see entries when it tries to check for updates but no outgoing logs when it tries to activate.

Any help would be appreciated. :scratchin :(

Just for the heck of it I ran the advisor and both the processor and graphcis card show up as NO :beatdeadhorse:

The processor is a 2.5 Ghz Core2 Quad Q9300 and the graphics card is a NVIDIA GeForce 9600 GT. :)
Attached is the output from the advisor:

Check Item PC Playback Ready? Info
CPU : Intel(R) Core(TM)2 Quad CPU Q9300 @ No More Info
__dwItemID=1001__ : szLibCPUName = Intel(R) Core(TM)2 Quad CPU Q9300 @
__dwItemID=1002__ : dwLibClockRate = 2498
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=23, dwLibStepping=7
__dwItemID=1004__ : dwLibNumPhysicalProc = 4, dwLibNumCorePerPackage=4, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 4, dwLibTotalLogicals=4
__dwItemID=1006__ : szWMIName=Intel(R) Core(TM)2 Quad CPU Q9300 @
__dwItemID=1007__ : szWMIManufacturer=
__dwItemID=1008__ : dwWMIMaxClockSpeed=0
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=
CPU (Hardware acceleration) : No
System Memory : 4096 MB Yes
Operating System : Windows Vista Service Pack 1 Yes
Graphics Card : No More Info
__dwItemID=1301__ : Adapter Compatibility:
__dwItemID=1302__ : VideoProcessor:
__dwItemID=1303__ : Screen Capture Protection - NVAPI RGBOverlay=Yes
Graphics card video memory : 0 MB
Graphics Card Driver : 7.15.11.8208 Yes
__dwItemID=1501__ : 2D Driver=(null)
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Digital(with HDCP) Yes
Network Adapter : ETHERNET: NETGEAR GA311 Gigabit Adapter Yes
Program version : 1.0.0.1323
System language : 0409 ENU English English
Time : Wed Mar 25 09:42:42 2009
Computer : Desktop
System Name :

[directvsocks]

This software is about worthless to me... The audio and picture skip and cut out so much that it's unwatchable.

I had this problem on a 10Meg hub. I plugged the DVR and PC into a 100Meg switch and it worked beauty eh?

[directvsocks]

Folks .. If you are trying to compare a BD-Advisor setup to a D2PC-Advisor setup and wondering what the differences are .. Please post the results here so DIRECTV can check it out.

Hey Doug

I'm very impressed with this new app. I like the direction DIRECTV is going in supporting advanced features. Please give them kudos for me.

#B-)

[SParker]

Works fine for me in Vista Ultimate 64 bit.

[Rugged]

If I can't find the activation code I originally used do I have to do the entire process all over again?

[woj027]

when I finally got DirecTV2PC activated on my new laptop with Windows Vista 64 bit (see post #95 this thread), I watched about 5 minutes of a show just to make sure it worked. So It did work on Vista 64 bit.

too bad my new laptop crashed last night, I had to reinstall the OS, going to re-download DirecTV2PC tonight and hope I don't suffer the same issues

[bakers12]

Anyone else getting 503 errors on OTA recordings only??
I can play anything but the OTA ones on both my DV9000 and my wifes new HDX16..
Yeah. Me, too.

[rajeshh]

Works fine for me in Vista Ultimate 64 bit.

For me, when I start, it gives an error: "An error caused the program to stop working" and when I click OK, the program exits

[cmziggy]

I just installed the newest version and everything works, but when I went to go watch Survivor from last night, which it has no rating, I couldn't. My partenal lock was on. I never turned it on.

How can I reset that or does someone know a default code.

[keenan]

Over the past several days I watched about 25 hrs worth of content, 10 hrs of which was "The Tudors" recorded around spring of last year, and I have to say there's still too much video "freezing" and freezing with audio hiccups to make this app "ready to go", it still needs fine-tuning on the playback.

I watched the network activity while these hiccups occurred and just about every one was associated with a spike downward in the data stream. I also noticed that when skipping ahead there would be a large spike upward in the bitrate, which would seem to indicate that there is data going somewhere on the PC and it's not just skipping ahead on the DVR with only the data "requested " being passed to the PC.

I looked in a lot of places during playback and could not find anywhere where there was a temporary buffering file so I don't know if it's buffering or not, it appears to not be. Given that the actual data stream is inline with what the program's recorded bitrate is also would seem to confirm this.

I really think a bit of buffering would solve most all of these playback issues, but given the paranoia of having "unprotected data" on a foreign device will probably prevent it from happening.

I've noticed that there hasn't been a new version out in a few weeks, I'm hoping that's not a sign that they're comfortable with the existing version.

[Cmnore]

I've noticed that there hasn't been a new version out in a few weeks, I'm hoping that's not a sign that they're comfortable with the existing version.

I'll second that statement.

[Rugged]

okay...still struggling to upgrade the software. I can't find my old activation code.

I signed up yesterday for a new one and they haven't emailed it yet....any idea how long it should take?

thanks

[Cmnore]

I guess I'm gonna have to try wiping my OS and loading Win7 on my machine this weekend since I guess I'm S.O.L. with support for XP Pro x64.

[JSchmitt]

Look at the advisor and see if you're passing HDCP. I looked at the aTI site and it seemed your video card does support it, but don't know about your monitor.
The gray for your video card only means it's unknown [not yet on their list].

I didn't see anything one way or the other about HDCP in the advisor. Is that a monitor characteristic? My monitor is a 15.4" WXGA Acer Crystalbrite LCD. I did a google search to see if it was HDCP compliant, but I couldn't find anything one way or the other. I'm not sure if I'm searching for the right thing, though.

A follow-up to the HDCP question... if that were the issue, wouldn't my SD recordings work fine, just no the HD ones? Or am I misunderstanding what HDCP means?

[veryoldschool]

I didn't see anything one way or the other about HDCP in the advisor. Is that a monitor characteristic? My monitor is a 15.4" WXGA Acer Crystalbrite LCD. I did a google search to see if it was HDCP compliant, but I couldn't find anything one way or the other. I'm not sure if I'm searching for the right thing, though.

A follow-up to the HDCP question... if that were the issue, wouldn't my SD recordings work fine, just no the HD ones? Or am I misunderstanding what HDCP means?
Between Operating System and Network Adapter, you should see your video card/type/connection.
I looked at ATI's site and your card/chip seems to have "some" HDCP, but your monitor also needs to have this as they both need to work together.
Another option is to connect through the analog VGA connectors.
I'm not sure what programs have/need this, but I do know that SD VOD has stronger HDCP than "one would think", as it won't let me play recordings if my audio chip/driver doesn't support it.

[JSchmitt]

Between Operating System and Network Adapter, you should see your video card/type/connection.

Here is what the advisor shows between Operating System and Network Adapter.

Video Card: ATI Radeon X1200 Series -- gray dot
Graphics Card Driver: 8.591.0.0 -- green dot
Video Connection Type: Internal connection -- green dot

I just noticed that it lists my driver as 8.591, but earlier this week I updated to 9.3. Since it shows a green dot there, I don't suppose that's my problem. But it is a little curious.

Back to the advisor, the only red dot I get is by GPU. It says that no hardware decoder is detected. If that is indeed the problem (and I use the word if because some posts here indicate that the advisor is unreliable), is that something I can correct, or am I stuck with what I have (or don't have)?

[mfeinstein]

Today, for the first time in a long time, I had some significant playback issues. Not sure if this has to do with the client software or with the latest CE for my HR20-700 which I downloaded last night.

When playing back an HD show (Everybody Hates Chris recorded on Channel 56 in Boston), the video regularly got stuck and stuttered, with significant pixelation. The audio continued on normally. If I stopped the playback and resumed, it picked up again from the last spot the audio was without any problem. But, within a minute or two, it would get stuck and stutter again.

Someone was watching live TV on this DVR, but nothing else was recording. I have hardwire Ethernet connecting everything together, and normally I have no problem with DirecTV2PC playback.

[veryoldschool]

Here is what the advisor shows between Operating System and Network Adapter.

Video Card: ATI Radeon X1200 Series -- gray dot
Graphics Card Driver: 8.591.0.0 -- green dot
Video Connection Type: Internal connection -- green dot

I just noticed that it lists my driver as 8.591, but earlier this week I updated to 9.3. Since it shows a green dot there, I don't suppose that's my problem. But it is a little curious.

Back to the advisor, the only red dot I get is by GPU. It says that no hardware decoder is detected. If that is indeed the problem (and I use the word if because some posts here indicate that the advisor is unreliable), is that something I can correct, or am I stuck with what I have (or don't have)?
I've been one of the big complainers of the Advisor from the beginning, but the latest version impressed me after running it on this system. "A few" pages back in this thread Doug posted a link to the latest version and there is a post from me with my results/comments.
Make sure you have the latest, then after running it the last window has an option to "save log". Please do this and then open it and copy/paste it into a PM to me.
With this I can get a better idea of exactly what your hardware is.
If you don't have "enough" GPU, then the CPU needs to be able to do the work. I've spend most of my testing to see "how little" a PC will run this app.

[JSchmitt]

Thanks. Will do.

[bgottschalk]

Once again, even though I'm using the onboard Intel Graphics on my laptop... shared memory, nothing special, etc., I continue to be impressed by DIRECTV2PC. A hiccup here and there coincidental with the PC doing something else in the background, but very minor. Well done!


Can you tell me what Intel graphics chip you have and what version of the driver?

I have the Mobile Intel 945 Express chipset.

It shows driver version 6.14.10.4926.

I wan't able to find any newer version that seemed to help.

I always get this error:

"DriecTv cannot display this video because your graphics card does not currently support screen capture protection for protected content. Try updating your graphics card driver or modify your driver settings."

I haven't found anything in the driver settings about disabling screen capture.

Do I just go back to an old version (I still have them) and if so, do you remember what version didn't have this protection?

I'm also wondering if it is going to be this way in the final version? Maybe I'm just slow but I don't even know how I would use screen capture to copy a movie. Is it really that easy that it needs to be blocked?

[JSchmitt]

I now have DirecTV2PC running fine on my laptop. The problem was that SSDP was set to manual, not automatic. I had previously just been looking to see that it was running. But then I ran this:

http://www.junegillespie.plus.com/UPnPTest.exe

I found it in another thread on this same website. It diagnosed the problem and then linked me to the solution.

Now I'm off to figure out why my XP computer doesn't show up in the media share menu.

Thanks to all in this thread for your advice and help.

[nc88keyz]

question: has anyone with an AMD XP 3200+ got this working.
Im running XP SP3, 1GB Memory, I pass everything except CPU "Grey"

All it says is "An Error Has Occured"

It was working albeit slowly with software before.

I thought I would grab the best AGP Card for a dying breed and get the AH3450 Asus card with dxva etc.

CPU : AMD Athlon(tm) XP 3200+ Unknown More Info
__dwItemID=1001__ : szLibCPUName = AMD Athlon(tm) XP 3200+
__dwItemID=1002__ : dwLibClockRate = 2190
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=10, dwLibStepping=0
__dwItemID=1004__ : dwLibNumPhysicalProc = 1, dwLibNumCorePerPackage=1, dwLibNumLogicalPerCore=1
__dwItemID=1005__ : dwLibCorePerPackage = 1, dwLibTotalLogicals=1
__dwItemID=1006__ : szWMIName=AMD Athlon(tm) XP 3200+
__dwItemID=1007__ : szWMIManufacturer=AuthenticAMD
__dwItemID=1008__ : dwWMIMaxClockSpeed=2191
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=
GPU (Hardware acceleration) : ASUS HD 3450 Yes
System Memory : 1024 MB Yes
Operating System : Windows XP Service Pack 3 Yes
Graphics Card : ASUS HD 3450 Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI Radeon Graphics Processor AGP (0x95C6)
__dwItemID=1303__ : Screen Capture Protection - ATI PCOM=Yes
__dwItemID=1304__ : Screen Capture Protection - ATI SORT=No
__dwItemID=1305__ : GPUDetectPass Yes
Graphics card video memory : 256 MB
Graphics Card Driver : 8.591.0.0 Yes
__dwItemID=1501__ : 2D Driver=6.14.10.6925
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Digital(with HDCP) Yes
Network Adapter : ETHERNET: NVIDIA nForce Networking Controller #2 - Packet Scheduler Miniport Yes
Network Adapter : ETHERNET: 3Com 3C920B-EMB Integrated Fast Ethernet Controller - Packet Scheduler Miniport Yes
Program version : 1.0.0.1504
System language : 0409 ENU English English
Time : Sun Mar 29 16:17:35 2009
Computer : Desktop
System Name : Desktop

[dennisj00]

I'm running a nVidia GEForce 7100 on Vista Ultimate 64 and HDs play for a few seconds, stops, and gives "cannot apply hardware protection" error.

It's on the latest driver, installed around March 3.

Any ideas?

[fornold]

I tried this version of the app over the weekend. It worked great. Watched about 4 hours worth of HD programming on the PC. In the past I have had bad lip sync problems.

My setup is all hardwired.

[keenan]

I'm curious as to where the current state of performance of this app is at. In other words, are any of you out there having no problems at all, or are there still issues that you are having?

For me, the app is working fairly well, except that I still get several audio stutters, video freezing and jumping per hour viewed. I have yet to view anything that plays smoothly with no problems all the way through.

I really don't use the transport controls so I can't really comment on their use, I use the progress bar when skipping ahead and back.

Reason I ask is that I'm wondering if the application as it's working on my PC is working at it's "best", meaning that's there's nothing on my end that can improve it at this point.

I know many of you are still having trouble getting it to even work, this question is for those that have the app running in a generally reliable fashion.

Another question, can the DVR be connected to the PC directly, bypassing any routers and/or switches? I forget what the terminology is for it, but my HDHomeRun QAM/ATSC tuner device works this way and I never have any issues with it. The reason for trying it is to eliminate any possible network issues that might involve switches/router and/or bandwidth disruption from other traffic.

BTW, I'm using a HR20-700 which means it only has 1 NIC and going direct will lose my internet connection, but I'm more interested in trying the connection as a diagnostic. If it works better that way, then I can take measures to eliminate the possible problem areas.

[veryoldschool]

keenan,
I think you can use a "crossover cable" and connect the two directly. You'll need to setup the IP addresses [and the like] to establish the connection.
I haven't used this version of the app to watch a complete program, since this PC is in the same room as my TV & DVRs.
I mostly just prove each version works these days, "but" the last time I did watch an hour with the app, it didn't have problems. [all hardwired here]

[keenan]

keenan,
I think you can use a "crossover cable" and connect the two directly. You'll need to setup the IP addresses [and the like] to establish the connection.
I haven't used this version of the app to watch a complete program, since this PC is in the same room as my TV & DVRs.
I mostly just prove each version works these days, "but" the last time I did watch an hour with the app, it didn't have problems. [all hardwired here]

No problems at all? If so, then that means there's still something not right with my setup.

I'll try the crossover cable method, don't NICs nowadays auto-sense for that though? My networking knowledge is "serviceable" at best.

[veryoldschool]

No problems at all? If so, then that means there's still something not right with my setup.

I'll try the crossover cable method, don't NICs nowadays auto-sense for that though? My networking knowledge is "serviceable" at best.
"You're asking me"? :lol:
I've had at least a hub in my setup for the past 10 years. :D

[dennisj00]

I think the HR2x ports are autosensing but worst case, buy a $20 switch and you won't have to deal with the crossover cable -- unless you make your own.

If you do use a crossover -- LABEL the CABLE! Months later it can really cause issues!

[keenan]

Well, it works, so apparently it is auto-sensing. Watching some HBO right now to see it there is any improvement.

[AndrewCCM]

Doug,

Any idea if they have addressed the problems I've had with my XP PRO x64-based PC? I'll run the advisor when I get home tonight and see what it tells me.

Ironically, of all machines I have in my house, my XP Pro, Phenom II with Nvidia 8600 GTS is the only one that actually works.

My SageTV PVR which works great just errors out and crashes whenever I hit PLAY on any recorded programs in Directv2PV 5102. Sad thing, that is the machine I need it to work on. ugh.

[fornold]

Well, the program is stuck checking for updates. Anyone know how to bypass that?

[treacherous]

Works great for me!

[16floz470ml]

I just installed the new version and it is working great. I never had any problems with the previous versions though. I am running a dlink dir655 router to connect everything and I really like it. One thing that I have noticed is it changes my color scheme to Vista basic instead of Aero. Also it would be nice if Directv2pc had its own volume control. Right now if you change the volume in the app it changes the entire system volume.

Directv2pc is a great program. I watch a lot of TV on my computer and now it would be hard to do without. I read an interview the other day from one of the directors of Directv. He said that his vision for the future included the customer not having to be tethered to their television to enjoy Directv. I look forward to the future offerings.

[jeffsony1]

All,

Can we install this program on more than one PC? If so do I need another serial key?








Thanks.

[veryoldschool]

All,

Can we install this program on more than one PC? If so do I need another serial key?
Thanks.
Yes and yes.
You'll need to go through the whole download process again and you can use the same email for two serial numbers. After than you need to use a new [another] email address.

[houskamp]

All,

Can we install this program on more than one PC? If so do I need another serial key?

Thanks.

Yes you will need a second key.. you will have to go thru the reg/download again to get a second key..

[curvman]

I just installed update and now parental lock is on as a default as I never set it before. How do I unlock?

[ATARI]

I just installed update and now parental lock is on as a default as I never set it before. How do I unlock?

And how old are you?

[KSbugeater]

Sorry, I haven't read the whole thread.

I can play recordings from my HR20, hardwired to the wireless router, but I cannot from my newly networked HR21, connected via powerline. I can see names of recordings, but can't play them. I think I was able to with the previous release of DirecTV2PC... maybe.

[bakers12]

I can see names of recordings, but can't play them.
What are the symptoms of the problem?

[Cmnore]

Ironically, of all machines I have in my house, my XP Pro, Phenom II with Nvidia 8600 GTS is the only one that actually works.

My SageTV PVR which works great just errors out and crashes whenever I hit PLAY on any recorded programs in Directv2PV 5102. Sad thing, that is the machine I need it to work on. ugh.

Can I assume that your operating system is the 32 bit version?

[SParker]

Anybody get this to work in the latest Windows 7 build? Says it wont work because of my Nvidia driver.

[BurnX]

Anybody get this to work in the latest Windows 7 build? Says it wont work because of my Nvidia driver.
Not working for me in Windows 7 in newer builds. Worked fine in the beta build 7000. I get the "Your graphics card does not currently support screen capture protection for protected content" message. Hopefully it will get fixed for RC1.

[SParker]

Not working for me in Windows 7 in newer builds. Worked fine in the beta build 7000. I get the "Your graphics card does not currently support screen capture protection for protected content" message. Hopefully it will get fixed for RC1.

Same here, I might try installing a Vista graphics driver just to see if it fixes it.

[nc88keyz]

screen capture was disabled in the latest version of Directv2pc correct?

Or am i missing something here.

[ATARI]

screen capture was disabled in the latest version of Directv2pc correct?

Or am i missing something here.

You are correct.

[Doug Brott]

There is a new version of the DIRECTV2PC Playback Advisor (http://hr20.dbstalk.com/d2pc/Advisor.v1525.zip).

Please take the opportunity to check it out.

[keenan]

Well, that's new, it gives green for everything on my setup now, first time that happened.

So why do I still get the occasional stutter? :D

[curvman]

And how old are you?

Well my son is almost 18..... Parental controls have not been set on any machines.. Is there a way to reslove this?

[azjerry]

Still gives me a red for my ATI graphics card driver. It correctly reports version 8.582 which by my reckoning is newer than the "7.12 or newer" the web site claims I need. :(

[ATARI]

Well my son is almost 18..... Parental controls have not been set on any machines.. Is there a way to reslove this?

In the application, you can choose Menu, then Parental, then Unlock. Default passcode is 1234.

[16floz470ml]

I have had time to play with the newer version for a while now. So far the only changes I have noticed are these: 1. You have to be connected to the internet now to even use the program. 2. Directv2pc now is even more of a crap shoot as to whether it will give you approval to watch a show. 3. As has been mentioned the screen capture function has been disabled. 4. The program is less stable now. It crashes randomly.

Wow. What an update. This is progress? It seems like DRM is the main priority now.

[DrComputer]

So are they ever going to support systems with dual monitors? This seems rather stupid. I can run the program and look at the playlist. The minute I try to play something it says it won't support dual monitors. I'm sure many people have more than one monitor these days. Come on DirecTV, get with the times.

[curvman]

Atari,

I have tried 1234 yet it still will not unlock. Any other ideas?

[jasonj333]

Has anyone tried to request a key within the last week? My last key says I have reached the activation limit so I tried to get a new one. I have requested 3 (with different emails) and haven't received a response. I checked the spam folder too...

Thanks,
-jj

[16floz470ml]

It seems like it is a total crap shoot if they will send you an activation key. The best way to get a response is to contact Cyberlink directly. I did one time and they responded.

Enter the same passcode for Directv2pc as you have for the receiver you are using. They use the same code.

[keenan]

Has anyone tried to request a key within the last week? My last key says I have reached the activation limit so I tried to get a new one. I have requested 3 (with different emails) and haven't received a response. I checked the spam folder too...

Thanks,
-jj

Have you DL'ed the D2PC app directly at the D* website, same page as the key request if I'm not mistaken? I think all you have to do is start the DL and it triggers the activation key email. Just trash the the DL'ed app after it downloads as you don't need it.

[bakers12]

The new advisor gives me two more red lights than I had before.

Screen Capture Protection : No No
Graphics Card Driver : 8.561.0.0 No

I found that the driver had recently been updated, so I installed it, but that didn't change the results from the Advisor.

[keenan]

The new advisor gives me two more red lights than I had before.

Screen Capture Protection : No No
Graphics Card Driver : 8.561.0.0 No

I found that the driver had recently been updated, so I installed it, but that didn't change the results from the Advisor.

I have 8.582.0.0, Catalyst ver. 9.2

[jasonj333]

Have you DL'ed the D2PC app directly at the D* website, same page as the key request if I'm not mistaken? I think all you have to do is start the DL and it triggers the activation key email. Just trash the the DL'ed app after it downloads as you don't need it.

Thanks! I was just canceling the download right away, I let it go through this time and I am golden (or they coincendently fixed it), got the key instantly. Thanks!

Too bad it doesn't support dual monitors, all that work for nuttin' /shrug
-jj

[dmihai]

I've installed 5102 this week-end and watched recordings from FX HD and SPEED HD channels. The surround sound seems unusual for all of them: the voices come out of the front left & right channels, and other sounds come out of the center channel. As far as I know these are supposed to work the other way around. I am getting this unusual behavior from both:

- 5102 running on a recent version of Windows 7.
- The public version from directv.com, running on Vista.

Is anyone else seeing (hearing) the same behavior? Is it a content provider problem or a DirecTV problem?

Other sources of audio/video, such as Cyberlink PowerDVD playing blu-ray discs, running on the same computer, send the voice to the center channel, as expected.

Thanks.

- HR21 Receiver
- ATI HD 4350 video card
- ATI WDDM 1.1. video driver included in Win7
- Realtek HDMI_R218 audio driver – from Realtek’s web site.
- HDMI A/V through Sony STR-DG820 receiver.

[16floz470ml]

I watched a NIN concert on Palladia the other day and the center channel was the left front for half of the concert. It was a provider problem I guess.

[Whiskey River]

Having Installation issues, passed all the new requirements with the new advisor, all green lights, previous beta worked, new beta causes a

DirecTV Error
Error 1904.Module C:\Program Files\DirecTV\DirecTV\Kernal\DMP\MediaRenderAdapto r.dll failed to register. HRESULT -2147220473. Contact your support personnel.

Running a Nvidia Geforce 9800GTX+ with the latest 182.50 drivers, XP Pro SP2, now SP3
did not help to install SP3 for xp pro. Did some research and the general error seems to be related to msvcrt.dll , but I confirmed this file working, and no malware infections. I also disabled Norton Internet Security 2009, that did nothing to help either.

I tried to manually register the DLL and it does not help either.
using regsvr32 "C:\Program Files\DirecTV\DirecTV\Kernel\DMP\MediaRenderAdapto r.dll"

RegSvr32
DllRegisterServer in C:\Program Files\DirecTV\DirecTV\Kernal\DMP\MediaRenderAdapto r.dll failed.
return code was: 0x80040154

Now what.! (edited, seems to put a space in the adaptor.dll, there is no space)

[Whiskey River]

Well I managed to get the MediaRenderAdaptor.dll to get registered by issuing this command.

regsvr32 C:\WINDOWS\system32\atl.dll

I will check it tonite and see if that works, as I did this using remote Desktop.

-WR

[afulkerson]

Well I finally bit the bullet and reformated the hard drive and reinstalled Vista and all of my programs. I can now activate DIRECTV2PC and it runs just fine from all of my receivers even the one that uses WGA600N to wireless attach.

HD looks great with the new PC. It is a Core2 Quad Q9300 with a Nvidia GEforce 9600 GT. :):dance07::gott:

[bakers12]

I have 8.582.0.0, Catalyst ver. 9.2
The Advisor is now detecting ATI driver level 8.591.0.0 and is no longer flagging the driver or the Screen Capture Protection.

[hdtvfan0001]

To those with ATI Radeon graphics cards...there was an update to drivers 3/18/09....download and install from the AMD/ATI site.

[rcpax]

Where to get serial numbers for Directv2PC. I have tried with the form on the directv website, but after several tries again, still I don't get any serials in my mailbox. Has anything changed with the registration method?I have 2 working serials which I have used up unfortunately because my PC crashed.

Who do I report this serial number problem to?

[keenan]

Where to get serial numbers for Directv2PC. I have tried with the form on the directv website, but after several tries again, still I don't get any serials in my mailbox. Has anything changed with the registration method?I have 2 working serials which I have used up unfortunately because my PC crashed.

Who do I report this serial number problem to?

Did you DL the D2PC app from the DirecTV site? You have to do that before the activation email gets triggered to be sent. If you have been doing that, try a different email address.

[Jasqid]

I've re-installed my PC twice since first trying the initial Beta.... only to just find out we're limited to 2 activations? Who's bright idea was this?

By the time Win 7 RTM hits I'll be out of email addresses.

[Whiskey River]

Well I managed to get the MediaRenderAdaptor.dll to get registered by issuing this command.

regsvr32 C:\WINDOWS\system32\atl.dll

I will check it tonite and see if that works, as I did this using remote Desktop.

-WR

Well NEW PROBLEMS !, I have Satriani Live! on my dvr, I recorded it in Nov-2007 and it plays fine, but anything else, Like Simpsons from Sunday, it sits with a black screen for a while then it says this.

DIRECTV2PC cannot play the video content on your output device, because it can not apply hardware protection mechanism. Try updating your driver or re-select the video content.

Real nice, I got top stuff, and all green lights on the new version of the advisor, I am running a Geforce 9800GTX+ 512MB video card 182.50 drivers, the newest available from Nvidia, Windows XP sp3, 4GB ram. Soundblaster X-fi Xtreme PCI with extra ram. And the video is connected with a DVI cable to a DELL Precision 2208W 22" wide screen. thats it. The old beta played everything.

[Whiskey River]

Well NEW PROBLEMS !, I have Satriani Live! on my dvr, I recorded it in Nov-2007 and it plays fine, but anything else, Like Simpsons from Sunday, it sits with a black screen for a while then it says this.

DIRECTV2PC cannot play the video content on your output device, because it can not apply hardware protection mechanism. Try updating your driver or re-select the video content.

Real nice, I got top stuff, and all green lights on the new version of the advisor, I am running a Geforce 9800GTX+ 512MB video card 182.50 drivers, the newest available from Nvidia, Windows XP sp3, 4GB ram. Soundblaster X-fi Xtreme PCI with extra ram. And the video is connected with a DVI cable to a DELL Precision 2208W 22" wide screen. thats it. The old beta played everything.


here is a quote from DELL's website. for the 2208WFP monitor

VGA & DVI-D connectors provides choice in how the user connects the monitor to the computer, and the HDCP compliant DVI-D enables viewing of copy-protected high-definition content, expanding the range of viewable media and content.


Now what.

[Whiskey River]

http://home.comcast.net/~bluebird.1/hdcp.JPG

Nvidia Geforce 9800GTX+ 512MB, and a Dell 2008WFP monitor using DVI, this is from the nvidia 185.66 beta drivers, in the nvidia control panel, and under the hdcp option.

now what !, is cyberlink using old outdated crap, get with the picture !

[veryoldschool]

Now what.
[wild card]
I've had an error much like this that was due to my sound chip. My Diamond extreme [C-media chip] doesn't support "protection", so I need to disable the digital output before I can play VOD programs.
My Realtek sound chips do have a driver that supports "protection".

[limestone]

can anyone verify that directv2pc can pass dolby digital 5.1 through spdif?

[veryoldschool]

can anyone verify that directv2pc can pass dolby digital 5.1 through spdif?
DirecTV2PC is only two channel. I have used my digital out to my AV amp.

[Whiskey River]

DirecTV2PC is only two channel. I have used my digital out to my AV amp.

I hope Cyberlink is reading these posts!, who do we complain to, and inform of these problems. ???

[veryoldschool]

I hope Cyberlink is reading these posts!, who do we complain to, and inform of these problems. ???
Not sure of which problems you mean.
The Dolby 5.1 wasn't intended for this app, as it's not designed for HTPC use, but as an option for "remote viewing".
If you mean the playback [protection] errors, isn't this why this is in test?

[jmschnur]

Good picture on my wired computer but sound is garbled (wired to router-HR20 is wireless). Vista Computer is attached to standard LCD monitor.

Sound ok/picture ok with some stuttering on my wireless attached XP SP3 computer. This computer is attached to a TV.

both use Nvidia 8600 cards-latest drivers.

[16floz470ml]

I have an Auzentech Forte. On the 5.1 issue, if a program has 5.1 then I get 5.1. DTS has 5.1 channels as well as analog. If the program is in stereo it will be in stereo. This is how it works for me.

[keenan]

I haven't plugged it into my AVR yet, but using a Logitech 5.1 PC speaker system it reads "Digital" for the input and allows for separate 5.1 channel gain adjustment.

I had to set AC3Filter to "pass" AC3 data to do it, so if this app is not DD 5.1, I believe it's at least passing DD digital audio of some sort.



I had some fun with this app the other day. I started a recording of MLB-HD's opening day program, I think it ran for several hours. I then went to the D2PC app and started playback and by skipping forward I got the PC playback to within a minute of the live broadcast, pretty cool. :)

I also noticed that I didn't have any of the glitches I get occasionally with playback of already recored material. I don't know whether it was the channel itself, but playback was just about perfect, maybe 2 or 3 brief periods of pixelation over a 3+ hr period, which might even have been the channel itself.

[veryoldschool]

I haven't plugged it into my AVR yet, but using a Logitech 5.1 PC speaker system it reads "Digital" for the input and allows for separate 5.1 channel gain adjustment.

I had to set AC3Filter to "pass" AC3 data to do it, so if this app is not DD 5.1, I believe it's at least passing DD digital audio of some sort.
I think anything over 2 channel is coming from your sound chip. As I look at the versions they used to be labeled "DirecTV_Standard 2CH.Vxxxx" and the release notes don't list any sound changes/improvements

[stlmike]

So are they ever going to support systems with dual monitors? This seems rather stupid. I can run the program and look at the playlist. The minute I try to play something it says it won't support dual monitors. I'm sure many people have more than one monitor these days. Come on DirecTV, get with the times.

I totally agree. I can think of no valid reason to disable dual monitor support. If people intend to do something illegal with DirecTV content, this will not slow them down.

[16floz470ml]

I think anything over 2 channel is coming from your sound chip. As I look at the versions they used to be labeled "DirecTV_Standard 2CH.Vxxxx" and the release notes don't list any sound changes/improvements

So it is just coincidental that the audio exactly matches what I get on my TV too? 5.1 is 5.1 and stereo is stereo.

[veryoldschool]

So it is just coincidental that the audio exactly matches what I get on my TV too? 5.1 is 5.1 and stereo is stereo.
If you have "true surround sound", then it's 5.1 and DirecTV has changed the output. I've spent more time with PC use/testing than using my HTPC, since the DVRs are connected to the same TV.

[keenan]

If you have "true surround sound", then it's 5.1 and DirecTV has changed the output. I've spent more time with PC use/testing than using my HTPC, since the DVRs are connected to the same TV.

It makes sense in the respect that why strip away the already present DD5.1 data stream from the already recorded signal? Seems like more work than needed just to stream the data, unnecessary work in fact.

[veryoldschool]

It makes sense in the respect that why strip away the already present DD5.1 data stream from the already recorded signal? Seems like more work than needed just to stream the data, unnecessary work in fact.
I guess it could have been there all along and only needed a sound chip to support it. I sure wouldn't have heard it on this PC's monitor speakers and my HTPC will "simulate" 5.1 output for everything. It still seems strange that this app would have been labeled "2CH" though.

[keenan]

I guess it could have been there all along and only needed a sound chip to support it. I sure wouldn't have heard it on this PC's monitor speakers and my HTPC will "simulate" 5.1 output for everything. It still seems strange that this app would have been labeled "2CH" though.

Yes, well, I'm not 100% convinced one way or the other yet. Since analyzing the data stream can't be done, we can only go on anecdotal evidence unless D* actually makes a statement themselves.

I'm going to look and see if there is a way to have AC3Filter display what is passing through to the S/PDIF output.

[veryoldschool]

Yes, well, I'm not 100% convinced one way or the other yet. Since analyzing the data stream can't be done, we can only go on anecdotal evidence unless D* actually makes a statement themselves.

I'm going to look and see if there is a way to have AC3Filter display what is passing through to the S/PDIF output.
Seems like you have some playing to do then. :lol:

"I would think" finding a movies that had pronounced sounds from off center, and then replaying the same through this app might show off whether it does or not.

[keenan]

Seems like you have some playing to do then. :lol:

"I would think" finding a movies that had pronounced sounds from off center, and then replaying the same through this app might show off whether it does or not.

Hooking the output to the AVR might be easier, but it's long run, something for a Sat afternoon. :p

[veryoldschool]

Hooking the output to the AVR might be easier, but it's long run, something for a Sat afternoon. :p
Slacker :p
[you've been such a PITA to get this app to work for you .... :lol: ]

[keenan]

Slacker :p
[you've been such a PITA to get this app to work for you .... :lol: ]

lol.. yeah, it's taken quite a bit, and I do appreciate the help getting it jump-started. It's working fairly well now, not perfect, but close enough to be very usable.

I have wondered if some of the glitches I've had were not in fact some of the brrrrp issues with the signal itself rather than a function of the app on my PC, but I've been too lazy to playback the same sections on the DVR itself to check, another Sat project. :D

I'm still amazed at how near perfect the "live" streaming of MLB-HD was the other day, easily the most error free playback I've had with the app, it's almost as if it preferred running that way.

[veryoldschool]

yeah the brrrrp issues and other SAT feed problems have made it harder to do some of the testing. It's "easy enough" with 2 DVRs to compare the feed, but I have a hard time watching a re-run [of anything], so watching something 2-3 times for comparison, isn't going to happen too many times.

[keenan]

Yes, it will take a bit of dedication, but until the signal issues are ironed out it's somewhat pointless.

[jbast]

My current version that was working stopped working. I click on icon, but will not start... No errors either.

I uninstalled and installed the new version, entered by key, but the new version won't start either.

Any Ideas?

[Boog]

My current version that was working stopped working. I click on icon, but will not start... No errors either.

I uninstalled and installed the new version, entered by key, but the new version won't start either.

Any Ideas?

I'm in the same boat. Now it tells me that I need to activate the software, but it won't.

[pdawg17]

Does anyone have this working with Windows 7 x64 build 7068 and an Nvidia card? I've tried installing both the Windows 7 beta driver and a Vista driver but I keep getting the screen capture error...

The advisor shows all green and even Screen Capture says "yes" (green)...

[SParker]

Does anyone have this working with Windows 7 x64 build 7068 and an Nvidia card? I've tried installing both the Windows 7 beta driver and a Vista driver but I keep getting the screen capture error...

The advisor shows all green and even Screen Capture says "yes" (green)...

Same here..

[dmihai]

I've installed 5102 this week-end and watched recordings from FX HD and SPEED HD channels. The surround sound seems unusual for all of them: the voices come out of the front left & right channels, and other sounds come out of the center channel. As far as I know these are supposed to work the other way around. I am getting this unusual behavior from both:

- 5102 running on a recent version of Windows 7.
- The public version from directv.com, running on Vista.

Is anyone else seeing (hearing) the same behavior? Is it a content provider problem or a DirecTV problem?

Other sources of audio/video, such as Cyberlink PowerDVD playing blu-ray discs, running on the same computer, send the voice to the center channel, as expected.

Thanks.

- HR21 Receiver
- ATI HD 4350 video card
- ATI WDDM 1.1. video driver included in Win7
- Realtek HDMI_R218 audio driver – from Realtek’s web site.
- HDMI A/V through Sony STR-DG820 receiver.


It turns out that this problem is specific to directv2pc. I have just tried playing the same recording of House, with Dolby Digital sound:

1. When playing directly with HR21, I get proper surround sound.
2. When playing from the PC, using directv2pc, the center channel audio migrates to the front right & front left speakers. The center speaker appears to play what was supposed to be front right & left audio.

Both the HR21 and the PC are connected through HDMI to the same A/V receiver.

When playing a Stereo show, there is no difference between the sound of the HR21 and that coming from the PC.

[keenan]

It turns out that this problem is specific to directv2pc. I have just tried playing the same recording of House, with Dolby Digital sound:

1. When playing directly with HR21, I get proper surround sound.
2. When playing from the PC, using directv2pc, the center channel audio migrates to the front right & front left speakers. The center speaker appears to play what was supposed to be front right & left audio.

Both the HR21 and the PC are connected through HDMI to the same A/V receiver.

When playing a Stereo show, there is no difference between the sound of the HR21 and that coming from the PC.

It might be the soundcard itself, I had this problem using an Auzentech Mystique. I switched over to the onboard audio output and the problem was solved.

[dmihai]

It might be the soundcard itself, I had this problem using an Auzentech Mystique. I switched over to the onboard audio output and the problem was solved.

Cyberlink PowerDVD running on the same PC and using the same HDMI connection is able to output proper surround sound. Shouldn't Cyberlink Directv2pc be able to achieve the same thing?

[Whiskey River]

[wild card]
I've had an error much like this that was due to my sound chip. My Diamond extreme [C-media chip] doesn't support "protection", so I need to disable the digital output before I can play VOD programs.
My Realtek sound chips do have a driver that supports "protection".

Well I got it working, It wasnt anything to do with drivers, but I have two sounds cards in my machine, a Creative Labs X-fi Extreme, and a old Aureal Vortex 8830 by Diamond MM, It has a Roland Sound Canvas WaveTable Midi card on it, that I pipe through the Aux-Input on the X-fi card, If I disable that in Device manager, then I can play any recording.

Thanks, veryoldschool, HA, is Commodore-64 count as veryoldschool !
I have quite the collection these days, everything I couldnt afford as a kid.

[pdawg17]

FYI for those of you with an Nvidia card and Windows 7...I just did a clean install of Windows 7 x64 version 7077 (newest) and I still get the screen capture error...if anyone has any luck please post...

[djrobx]

The version of DirecTV2PC that's on DirecTV's site does not require HDCP.

This version does.

Suggestion to DirecTV: Take the Bluray route and limit output resolution to 640x480 on insecure displays. Cyberlink's suggestion of plugging my computer into an analog port will not work - my very expensive Apple Cinema Displays do not have analog inputs, nor would I want to use my computer like that anyway. Or how about allowing playback of OTA/broadcast network recordings like I always have been able to with ClearQAM cable?

@Pdawg:

I have Windows 7 32 bit on my Macbook Air which uses a Nvidia graphics card. Works fine. Haven't tired it in x64 but the machine has 2gb of ram so not much point. :)

[cnsf]

Just uninstalled the older version and put in the new version and new advisor thanks to folks in the 4526 thread.

The new Advisor comes up green on all fronts, but I am still getting glitchy video. My PC downstairs with Q6600 and 4GB RAM (XP Pro) has flawless video from the same receiver and wired network.

Is the Atom Dual Core not strong enough? Everything else should be more than enough (gigabit wired network, gigabit switch (shows as 1.0GB), good video, 2gb RAM, HD 7200rpm, etc.). Onboard sound though (Realtek jammy).

Here are the advisor results:

Check Item PC Playback Ready? Info
CPU : Intel(R) Atom(TM) CPU 330 @ 1.60GHz Yes
__dwItemID=1001__ : szLibCPUName = Intel(R) Atom(TM) CPU 330 @
__dwItemID=1002__ : dwLibClockRate = 1596
__dwItemID=1003__ : dwLibFamily = 6, dwLibModel=28, dwLibStepping=2
__dwItemID=1004__ : dwLibNumPhysicalProc = 4, dwLibNumCorePerPackage=2, dwLibNumLogicalPerCore=0
__dwItemID=1005__ : dwLibCorePerPackage = 2, dwLibTotalLogicals=4
__dwItemID=1006__ : szWMIName=Intel(R) Atom(TM) CPU 330 @ 1.60GHz
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=1596
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=Pentium EE
GPU (Hardware acceleration) : NVIDIA GeForce 8400 GS Yes
System Memory : 2048 MB Yes
Operating System : Windows XP Service Pack 3 Yes
Graphics Card : NVIDIA GeForce 8400 GS Yes
__dwItemID=1301__ : Adapter Compatibility: NVIDIA
__dwItemID=1302__ : VideoProcessor: GeForce 8400 GS
Screen Capture Protection : Yes Yes
__dwItemID=1304__ : NVAPI RGBOverlay=Yes
__dwItemID=1305__ : GPUDetectPass Yes
Graphics card video memory : 512 MB
Graphics Card Driver : 6.14.11.8250 Yes
__dwItemID=1501__ : 2D Driver=6.14.11.8250
__dwItemID=1502__ : COPP=Yes
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Digital(with HDCP) Yes
Network Adapter : ETHERNET: Realtek RTL8168C(P)/8111C(P) PCI-E Gigabit Ethernet NIC - Packet Scheduler Miniport Yes
Program version : 1.0.0.1525
System language : 0409 ENU English English
Time : Sat Apr 11 22:44:25 2009
Computer : Desktop

[stepheng67]

I have a Shuttle that has the same chip set. It is supposed to do HS/Bluray etc. But I have not found the right driver yet. Where did you find it.

[rambrush]

This is what mine was showing and its clicking along just fine. It is suggesting a stronger cpu and a newer version driver for the card.


Check Item PC Playback Ready? Info
CPU : Intel(R) Pentium(R) 4 CPU 3.20GHz Upgrade Recommended More Info
__dwItemID=1001__ : szLibCPUName = Intel(R) Pentium(R) 4 CPU
__dwItemID=1002__ : dwLibClockRate = 3203
__dwItemID=1003__ : dwLibFamily = 15, dwLibModel=3, dwLibStepping=4
__dwItemID=1004__ : dwLibNumPhysicalProc = 1, dwLibNumCorePerPackage=1, dwLibNumLogicalPerCore=2
__dwItemID=1005__ : dwLibCorePerPackage = 1, dwLibTotalLogicals=2
__dwItemID=1006__ : szWMIName=Intel(R) Pentium(R) 4 CPU 3.20GHz
__dwItemID=1007__ : szWMIManufacturer=GenuineIntel
__dwItemID=1008__ : dwWMIMaxClockSpeed=3211
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=Pentium 4
GPU (Hardware acceleration) : ATI Radeon HD 4650 Yes
System Memory : 1024 MB Yes
Operating System : Windows XP Service Pack 3 Yes
Graphics Card : ATI Radeon HD 4650 Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI Radeon Graphics Processor (0x9498)
Screen Capture Protection : Yes Yes
__dwItemID=1304__ : ATI PCOM=Yes
__dwItemID=1304__ : ATI SORT=No
__dwItemID=1305__ : GPUDetectPass Yes
Graphics card video memory : 1024 MB
Graphics Card Driver : 8.561.0.0 No More Info
__dwItemID=1501__ : 2D Driver=6.14.10.6891
__dwItemID=1502__ : COPP=Yes
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Digital(with HDCP) Yes
Network Adapter : ETHERNET: Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller - Packet Scheduler Miniport Yes
Program version : 1.0.0.1525
System language : 0409 ENU English English
Time : Sat Apr 11 22:00:15 2009
Computer : Desktop
System Name : MICRO-E2649491E

[pdawg17]

Can someone with a newer Nvidia card that has Directv2PC working post their save log info?

[RPinSC]

After downloading and installing, all I get is the advisor and it scans the system and gives me an okay. I have not rec. any email or additional program to run. When I attempt to install v51.02 zip, it ask for a serial number, but doesn't like the one from my DVR. What am I doing wrong, or missed?
Thanks,
Ron

[veryoldschool]

After downloading and installing, all I get is the advisor and it scans the system and gives me an okay. I have not rec. any email or additional program to run. When I attempt to install v51.02 zip, it ask for a serial number, but doesn't like the one from my DVR. What am I doing wrong, or missed?
Thanks,
Ron
"Sound like" you didn't go to /get to the DirecTV2PC app on the DirecTV website. The Advisor is in a pop-up while the DirecTV2PC is in another part. If you get to where you need to enter your name & email, then submit, you should then get to the download for DirecTv2PC. Completing the download will trigger the serial number email. You need this serial number and not the one off your DVR.

[SParker]

Anyone know what/if this will cost anything when this goes final? If its a nominal fee I would get it because I find it useful. Even better if its a free perk!

[RACJ2]

The version of DirecTV2PC that's on DirecTV's site does not require HDCP.

This version does.
To add to what djrobx has stated, if you have an old or integrated graphics card, you may want to avoid this new version. After installing the v5102 version, when trying to view a recording, I would get an error message. So I had to go back to the old version to get it working. The advisor warned me that I didn't have a proper graphics card, but the old version still works.

[lee78221]

I trying to see what part of my computer doesn't support HDCP.

I have a DELL ATI RADEON HD 2400 PRO DVI PCI-E LP 256MB And a SVA 9005W-B 19-inch Widescreen LCD Monitor.


Here are my logs:

CPU : AMD Athlon(tm) 64 X2 Dual Core Processor 4000+ Yes
__dwItemID=1001__ : szLibCPUName = AMD Athlon(tm) 64 X2 Dual Core Processor 4000+
__dwItemID=1002__ : dwLibClockRate = 1004
__dwItemID=1003__ : dwLibFamily = 15, dwLibModel=11, dwLibStepping=1
__dwItemID=1004__ : dwLibNumPhysicalProc = 2, dwLibNumCorePerPackage=1, dwLibNumLogicalPerCore=1
__dwItemID=1005__ : dwLibCorePerPackage = 2, dwLibTotalLogicals=2
__dwItemID=1006__ : szWMIName=AMD Athlon(tm) 64 X2 Dual Core Processor 4000+
__dwItemID=1007__ : szWMIManufacturer=AuthenticAMD
__dwItemID=1008__ : dwWMIMaxClockSpeed=2100
__dwItemID=1009__ : bBatteryExist=0
__dwItemID=1010__ : szGuess=Athlon 64 X2
CPU (Hardware acceleration) : ATI Radeon HD 2400 Yes
System Memory : 2048 MB Yes
Operating System : Windows Vista Service Pack 1 Yes
Graphics Card : ATI Radeon HD 2400 Yes
__dwItemID=1301__ : Adapter Compatibility: ATI Technologies Inc.
__dwItemID=1302__ : VideoProcessor: ATI Radeon Graphics Processor (0x94C3)
Graphics card video memory : 256 MB
Graphics Card Driver : 8.600.0.0 Yes
__dwItemID=1501__ : 2D Driver=8.01.01.888
__dwItemID=1502__ : COPP=Yes
__dwItemID=1503__ : RGBOverlay=Yes
__dwItemID=1504__ : DEVICE=N/A
Video Connection Type : Digital (without HDCP) No More Info
Network Adapter : ETHERNET: NVIDIA nForce Networking Controller Yes
Program version : 1.0.0.1021
System language : 0409 ENU English English
Time : Tue Apr 21 10:46:10 2009
Computer : Desktop

[TedBarrett]

Video Connection Type : Digital (without HDCP) No More Info

your monitor is the laggard is my guess

[redsoxfan26]

Yes!! I just updated my graphics card to a Radeon 2600 Pro and I now have all green lights on the advisor. I recorded a few programs and it works!:)

[rcpax]

Did you DL the D2PC app from the DirecTV site? You have to do that before the activation email gets triggered to be sent. If you have been doing that, try a different email address.

I sure did. I had to create new email addresses just to keep trying getting a serial, but still no joy. Can somebody confirm if new serial are still being given out?

[lee78221]

your monitor is the laggard is my guessOK, I just wanted to make sure before I go out buy a new monitor.


Thanks.

[veryoldschool]

OK, I just wanted to make sure before I go out buy a new monitor.
Thanks.
Try connecting through the VGA [analog] connection. This has worked where the "digital" [DVI] doesn't support HDCP.

[lee78221]

Try connecting through the VGA [analog] connection. This has worked where the "digital" [DVI] doesn't support HDCP.The computer does have a VGA connection but it's not on the Video card.(The HD 2400) The VGA is attached to the onboard Video card, so to make ues of the VGA port I wound have to remove the HD2400 from the computer.

[veryoldschool]

The computer does have a VGA connection but it's not on the Video card.(The HD 2400) The VGA is attached to the onboard Video card, so to make ues of the VGA port I wound have to remove the HD2400 from the computer.
Didn't your HD 2400 come with a DVI to VGA adapter?

[lee78221]

Didn't your HD 2400 come with a DVI to VGA adapter?No. I bought it off someone(The computer), so that didn't come with it.

If I get a DVI to VGA adapter well DIRECTV2PC v5102 let me play VOD selections(That' the main thing I want)?

[veryoldschool]

No. I bought it off someone(The computer), so that didn't come with it.

If I get a DVI to VGA adapter well DIRECTV2PC v5102 let me play VOD selections(That' the main thing I want)?
[Well...] VOD playback has given me a bit more trouble than other recordings have, so before you spend money, let's see what you have.

Can you find out if your monitor supports HDCP from a website?

The ATI cards can give false HDCP failures. I have a 3650 & monitor that support HDCP, but driver versions and Advisor versions have reported pass/fail/pass as I update them. Even when it "failed" it still worked.

Now with [SD] VOD, I hadn't been able to playback do to HDCP, but it was my audio chip/driver that stopped me, which the advisor doesn't check/report.
To get VOD to play, I needed to disable the digital audio output, as there wasn't a driver for it that had HDCP.
On another PC I could update the driver and it works fine.
So: check your monitor, and your sound chip and maybe send me a PM about them, and I'll see what I can find out.

[keenan]

I sure did. I had to create new email addresses just to keep trying getting a serial, but still no joy. Can somebody confirm if new serial are still being given out?

Not sure what to tell you, if you DL'ed the app from the DirecTV page, and used an email that wasn't used before, then I don't know...

[Mojo_Ryzen]

I was using D*2PC for SD programs only using my old VGA monitor. My graphics card is a ATI Radeon HD 4870. Then, I replaced my VGA monitor with a Samsung T220HD TV/monitor combo via the HDMI port. Now, the D*2PC software gives me an error. It thinks I have a two monitor system and won't run SD or HD. I guess it's because my graphics card can support two monitors, but it worked before I used the HDMI port. Does anyone know of a solution for this problem (other than disabling the HD4870's HDMI port)? TIA.

[pdawg17]

FYI for those of you using Windows 7 64-bit...I just updated to build 7100 (release candidate) and I still get the screen capture protection error :(...I tried with the "stock" 181.71 drivers, the downloaded version of 181.71 (difference is it has the control panel so I thought maybe it had other "extras"), and finally the newest beta 185.68's...all gave the same result...I had also tried the 182.50's with Windows build 7077 with no luck...

I hope I'm just missing something...it used to work with earlier builds of Windows 7...

[Zeosstud]

What was the last build of Win 7 you can confirm worked with Directv2pc and which version of Directv2pc did you use??

[pdawg17]

What was the last build of Win 7 you can confirm worked with Directv2pc and which version of Directv2pc did you use??

That's the problem...it's hard to say...I didn't keep track since I didn't think it would get screwed up...I can definitely say it was this build of Direct2pc...I would guess build 7057 of Windows 7 worked...starting with 7068 it did not (I also had 7077 installed before this RC)...

[Zeosstud]

Thanks for the info, wife is gone for the weekend so I will definately have time to try and get this working. Tonight I got Multiroom Viewing setup for our Directv DVR's, If I can get Directv2pc working tomorrow, that would make for one hell of a weekend accomplishment.

[pdawg17]

I have also tried a new Windows 7 x64 driver (181.72 - released today) and still have the screen capture error...

[Zeosstud]

I just installed Win 7 RC 1 64-bit, did all the updates and what not, Installed the Win 7 Beta Geforce Drivers from Nvidia and made a small adjustment to the width of the screen, then Windows popped up and said updates were available, one of them was for the Nvidia Drivers. Got the updates, rebooted, installed Directv2pc 5102 and I will be damned if it didnt WORK!! I can say that yesterday I updated both of my Directv receivers with the lastest CE builds, not sure if that mattered, I am hoping for everyone elses sake it was the driver updates Windows pushed down. Good Luck All.

As of 11:20am on 4/26/09 I can report that everything is still working, both my receivers show up and HD streaming over my LAN has really been great.

[pdawg17]

I just installed Win 7 RC 1 64-bit, did all the updates and what not, Installed the Win 7 Beta Geforce Drivers from Nvidia and made a small adjustment to the width of the screen, then Windows popped up and said updates were available, one of them was for the Nvidia Drivers. Got the updates, rebooted, installed Directv2pc 5102 and I will be damned if it didnt WORK!! I can say that yesterday I updated both of my Directv receivers with the lastest CE builds, not sure if that mattered, I am hoping for everyone elses sake it was the driver updates Windows pushed down. Good Luck All.

As of 11:20am on 4/26/09 I can report that everything is still working, both my receivers show up and HD streaming over my LAN has really been great.

Directv2PC is not working though right?

[aziz]

Rain was bad till early this morning. Utilizing directly through the DVR via the TV, I was able to view the results of last night recordings, combinations of pixelated or black screened.

Now, I also tried the DirecTV2PC v1.1.V5102, to view my recordings. The ones that are fully OK, I have no problem viewing. Of course, when I reached to a problematic one, it failed. I retried to play the good ones, but suddenly I get a message saying the DVR is not responding. I still get the same response when I rebooted the PC or forced an Internet connection check at the DVR. The only way, I was able to get it to work again is by rebooting the DVR (i.e., red button reset.) I have re-tested it again with the same results.

P.S. I do have a connected eSATA too.

[Zeosstud]

Just finished watching PTI that was recorded today, directv2pc is working for me 100%, Win 7 RC1, Nvidia Beta Drivers + whatever update Microsoft recommended for the Nvidia Drivers. I have the TV connect via a DVI to HDMI cable to my Vizio 32" 1080p flatscreen. Hope everyone can get it working. GL.

[pdawg17]

Just finished watching PTI that was recorded today, directv2pc is working for me 100%, Win 7 RC1, Nvidia Beta Drivers + whatever update Microsoft recommended for the Nvidia Drivers. I have the TV connect via a DVI to HDMI cable to my Vizio 32" 1080p flatscreen. Hope everyone can get it working. GL.

You are using 64-bit Windows 7? What Nvidia card do you have? And are you using the Windows 7 beta drivers or ones for Vista?

[SParker]

I really wish they could fix the issue with needing a new key every time you re-install. Running out of email addresses.

[veryoldschool]

I really wish they could fix the issue with needing a new key every time you re-install. Running out of email addresses.
Are you changing OS with your installs?
I'm still using the first key and gone through many versions/upgrades, and even had a few Vista reloads.

[pdawg17]

I really wish they could fix the issue with needing a new key every time you re-install. Running out of email addresses.

I have the same problem...the reason it happens for me is because I have been reinstalling Windows 7 each time a new build comes out...then when I reinstall Directv2PC it says I have reached the limit for the key...

Btw, there is a new Windows 7 x64 driver (185.81) that gets Windows 7 "equal" with the XP/Vista drivers...I still get the screen capture error :(...I have all green lights on the advisor too...not sure what else I can do (other than wait for Windows 7 retail release which will hopefully get this prog more support for Win 7)

[SParker]

Are you changing OS with your installs?
I'm still using the first key and gone through many versions/upgrades, and even had a few Vista reloads.

Windows 7 builds.

[SParker]

Well I did all the Windows 7 updates to the drivers and now I get "DIRECTV2PC cannot connect to the receiver. The protected content cannot be played back at this time." I also get the other screen capture error still on HD content.

[pdawg17]

I don't know what specifically has changed between the 4526 build on D*'s site and this 5102 build but:

I went back and installed the 4526 build of Directv2PC and it works...I then installed the 5102 again and I get the screen capture error...

I don't know if Cyberlink reads this thread but I hope they do...what confuses me is that when I run the advisor it says "Screen capture protection: Yes" with a green light...

[veryoldschool]

Windows 7 builds.
Doesn't this explain it?
Windows 7 [since it's Beta] keeps reinventing itself.
Two [independent] groups of Beta software.

[rbmcgee]

For me, every upgrade requires a new key.

I uninstall the older version, clean the registry and then install the updated version. Every time I do this, the activation fails with the same key that was working successfully 5 minutes earlier.

It makes no sense to surround this software with this level of protection. I just don't understand what they think they are preventing.

[SParker]

I don't know what specifically has changed between the 4526 build on D*'s site and this 5102 build but:

I went back and installed the 4526 build of Directv2PC and it works...I then installed the 5102 again and I get the screen capture error...

I don't know if Cyberlink reads this thread but I hope they do...what confuses me is that when I run the advisor it says "Screen capture protection: Yes" with a green light...

What graphics driver version does 4526 use?