Protection plan & coax cable question

[mx6bfast]

I have an older SD Tivo that for the longest time only had 1 cable run into it. Recently I moved stuff around the house and in that room I can now have 2 runs into it. I used an extra coax cable I had laying around the house and plugged that into it. However my problem is I apparently have a bad coax cable. One cable doesn't have any problems, but the other I will get a searching for satellite message. If I swap the cables the problem follows the "bad" coax.

So my question is since I have the protection plan, does that cover replacing coax cables?

[cdizzy]

I would think that it does.

But I noticed from your setup that you are using a multiswitch so is there a possibility that it is causing the problem?

[mx6bfast]

I think I changed the output's on the multiswitch also, but I can't remember. I'll have to check it later tonight.

[JLucPicard]

Are there any kinks in the cable? And that cable does run directly to the multi-switch (no splitters, etc.) right? I would also check the connections on each end, make sure they are tight and clean and no stray wire threads, and such.

[BattleZone]

So my question is since I have the protection plan, does that cover replacing coax cables?

Yes, it involves repairing or replacing existing cables. It does not cover adding new cables.