The case of the Reciever Twin

[mario0573]

I recently had some viewing problems with my legacy receiver HR10-250(owned) after going back and forth with a case specialist i was told i could have an upgraded receiver an hr-22 today when I get home i found 2 HR22 receivers! :grin: i thought to myself ok someone goofed and they did.
the account lady on the other end told me 2 were ordered but one was canceled but made it out the door. she didn't say they were sending a box to get it. my other receiver in the living room is an hr21 (leased) which is fine.
what do i do with this hr22?

and see if its under my account or not

I would hate to be charged $470 for a receiver that they sent me

[mhayes70]

Usually they will send you a Fedex shipping label to return it. I would give it a week and if you don't see it, call them back. Yeah, I would hate to get charged for an extra DVR if you don't need it. But, I don't think they would charge you $470. I think they are around $199. :)

[BattleZone]

$199 is the lease fee, and what you'd pay if you activated it. $470 is the "own" fee, also the "you kept it but didn't activate it" price.

[Shades228]

Call fed ex and refuse shipping for the duplicate.

[RunnerFL]

Call fed ex and refuse shipping for the duplicate.

The OP said they've both already arrived.

[lowmazda]

The OP said they've both already arrived.
If they left it at the front door w/o a signature, it can still be refused. I'd just keep a copy of the tracking # if I was going to do that.

[dodge boy]

This happened to me before I had an R15 die and the PP sent 2. I just activated 1 as a replacement (owned) and the second one as a "free" one (leased). They may just let you activate it, you can not have too many DVRs :D