Moving--can I pause service?

[gusmahler]

I will be moving from California to Arizona shortly. My situation, however, is that I won't have a place of my own in Arizona, for at least a little while (between a few weeks to 2 months.)

But can I pause service from my current place, then reinstate service once I get a place of my own in Arizona?

[firefighter4evr]

I will be moving from California to Arizona shortly. My situation, however, is that I won't have a place of my own in Arizona, for at least a little while (between a few weeks to 2 months.)

But can I pause service from my current place, then reinstate service once I get a place of my own in Arizona?


Yes... you can suspend your service... not sure all the details but i think u can do it for 6 months...

Best thing to do is call directv and explain your situation... most likely they will suspend it for the time you need for ya:D

[adn]

yes you can

D* allows you to suspend service up to 2 time for anywhere from 30 days to 6 months (not to exceed 185 days) in a 12 month period.

you can suspend for longer than anticipated and restart when you are ready (i.e. suspend for 3 mos and if you are ready in 1, unsuspend and place movers order)

[PicaKing]

Moving--can I pause service?

Only for 90 minutes........

[hdtvfan0001]

Moving--can I pause service?

Only for 90 minutes........
Shame on you.....and on April Fools day no less......:lol:

[JLucPicard]

If you are currently under a programming commitment, the time you are suspended does not count toward fulfillment of that commitment, just so you're aware.

Also, if you call to suspend, you will need to have a zero balance on your account to do so.

Good luck with your move!

[Mertzen]

Make sure to bring all IRDs with cards, cables and remotes. Sounds simple but a lot of mover's connections go down because of lost cards.

[bb37]

As others have stated, call DirecTV Customer Service and tell them you want to suspend service. They will ask for a date when you expect to reinstate your service. Others have explained the time limits.

One piece of advice if you have a D* DVR and have programs saved on it that you might want to watch after you suspend service: Disconnect the satellite and telephone cables from the DVR before you call D* to suspend. Rumor has it that if you don't, the box may be disabled until you reinstate. I suspended my service back in January and disconnected before I called. When I plugged the box into the power outlet at the new house, the box booted up and complained about not being able to get a satellite signal. I was able to exit out of that procedure and still watch programs I had recorded before the suspension.

[lonewoolf]

If you have a leased receiver you will have to send it back to Directv.

[lonewoolf]

Check that! I'm thinking that you wanted to DEACTIVATE your receiver. Ignore the previous post.

[JLucPicard]

Not that this would necessarily have any bearing on the OP's decision, but if he does suspend service, then finds a place of his own where he can resume service, will the suspension have any bearing on the possible cost of a Mover's Connection? In other words, would he be able to get a free Mover's Connection on a suspended/reactivating account or should he plan on having to pay for it?

Just curious. It would still be cheaper than paying for service even though he can't receive it, but I don't think I've heard of that type of situation before. Though I think it would be nice to know ahead of time that he would be charged for it if that's the case.

[davring]

I read where someone started the ball rolling with the movers connection and told them they would let D* know when they were in their new place, I remember them saying that it might be a several week delay. They reported that D* had no problems with that.