How can I get my shows to record?

[scottjf8]

So last week the NBC National Heads Up Poker Championship started. I setup a SL.

Just now I notice it's not recording today's episode. Nothing in history. Nothing else recording/overlapping.

So I tune to today's show, hit record, and I have the option to setup a SL. So I did. Now I have 2 exact Series Links for the same show!

This is ridiculous. This would NEVER Happen on a TiVo. I'm tired of defending this piece of crap HR2x.

[diggerg56]

Chances are it something to do with how the guide data is coded from Tribune Media. Do you have your preferences set for first run and repeats? The guide data might be in error and it thinks it's a repeat. It's not the hardware's fault if the guide data is wrong.

[LarryFlowers]

This is ridiculous. This would NEVER Happen on a TiVo. I'm tired of defending this piece of crap HR2x.[/quote]
:beatdeadhorse::beatdeadhorse::beatdeadhorse:

[BattleZone]

This is ridiculous. This would NEVER Happen on a TiVo. I'm tired of defending this piece of crap HR2x.

I've had exactly that kind of thing happen on my TiVo. It happens when Tribune, the company that supplies guide data to virtually everyone, doesn't use the proper Series ID # for all the episodes. It isn't a DirecTV issue, but a Tribune issue.

[Ken S]

Scott,

Get a service that offers an extensive VoD collection of current shows or buy DVDs/watch the shows on the internet. After 2.5 years from release of the HR2x it is almost foolish to expect it to get any better in this regard. The unit is just going to miss shows its the nature of the device.

Is Tivo bettter? I dunno don't have one anymore. Used to be pretty good.

[scottjf8]

Chances are it something to do with how the guide data is coded from Tribune Media. Do you have your preferences set for first run and repeats? The guide data might be in error and it thinks it's a repeat. It's not the hardware's fault if the guide data is wrong.


The "episodes" showed 0 upcoming.. the only one it showed in there was last week's. And it let me create a new recording.

[Ken S]

Scott,

There may be a problem with your device's handling of guide data. It might be worthwhile to do a menu restart of your machine twice within a 30 minute period (once right after another is fine). This will clear all the guide data. It will then take about 24 hours or so to rebuild. Can't guarantee it will fix your problem but it's worth a shot.

[JLucPicard]

So last week the NBC National Heads Up Poker Championship started. I setup a SL.

Just now I notice it's not recording today's episode. Nothing in history. Nothing else recording/overlapping.

So I tune to today's show, hit record, and I have the option to setup a SL. So I did. Now I have 2 exact Series Links for the same show!

This is ridiculous. This would NEVER Happen on a TiVo. I'm tired of defending this piece of crap HR2x.
I had this problem last year and I have it again this year. Both years it has been the identical problem on both my HR20's AND my HR10-250.

I don't believe it has anything to do with the equipment, as it similarly affects both. I believe it has everything to do with how the information is provided TO the 'guide data' service (Tribune) by NBC or whomever is responsible for providing the data or FROM the guide data service.

With either piece of equipment, I went into the listing for today's episode (prior to it airing, of course) and looked at the respective 'showings' or 'episodes' items and all that showed were today's airings on the repective multiple channels - but NOT next week's program. Likewise, if I went into next week's listing and accessed the same menu items, all that showed were next week's airings and not this week's (again, prior to this week's episode actually airing).

It's a bit frustrating to have to babysit this one, but not unexpected by me because it was the same exact thing as last year, again, on both the DirecTV and TiVo HD DVRs. I just can't blame the equipment, no matter how much some people would like to. :rolleyes:

[texasbrit]

Yes, it's a data problem.
If you try to set up a series link for a program that is not a series, the DVR won't set it up. So the program data for the episode you are using to set up the series link must be showing it is part of a series, so you get a series link OK. The problem is almost certainly that all future "episodes" have data which does not show they are part of the same series, some critical part of the episode data is not set up correctly. So each episode thinks it is part of a different series.
As was posted, with this problem neither the HR20s nor the TiVo will record multiple episodes.

[inkahauts]

So last week the NBC National Heads Up Poker Championship started. I setup a SL.

Just now I notice it's not recording today's episode. Nothing in history. Nothing else recording/overlapping.

So I tune to today's show, hit record, and I have the option to setup a SL. So I did. Now I have 2 exact Series Links for the same show!

This is ridiculous. This would NEVER Happen on a TiVo. I'm tired of defending this piece of crap HR2x.

Doesn't sound like this has anything to do with the HR20, and I'm tired of people blaming the HR's when its so rare their fault.... and people really need to get over thinking tivo was perfect.. I had more issues with Tivo branded DVR's than with any of the other 4 brands I have owned in my life combined, and that included one programed by Microsoft for crying out loud... I haven't missed a recording on any of my 6 HR2 units for over 2 years... ok, once when the power went out an edison took 24 hours took fix it I missed a couple shows :D

Any who, I suggest maybe its time to create an autorecord for his program, that way it won't rely on guide data other than the actual title of the show... If your unfamiliar, give me the details of when this program is on so I can find it in my guide, and IO'll figure it out, and happily post a ARSL here for you to imput and use.

[cartrivision]

Something about the guide data changed last week, which made the National Heads Up Poker Championship shows appear to be a different series of shows, so you have to delete the old series link and create a new one. It won't hurt anything to leave the old series link, but since it most likely was based on incorrect guide data which has now been corrected, the old link probably will never match any upcoming shows.

This doesn't appear to be a bug in the DVR software but rather a problem in the guide data that is supplied to DirecTV from an outside source.

[scottjf8]

Didn't record once again.

Man this thing is a piece of ****.

[texasbrit]

Didn't record once again.

Man this thing is a piece of ****.

Go back to my post. If the DVR thinks each program is part of a separate series, because that's what the guide data says, there's nothing the DVR can do. Just set each individual episode to record, as if it were a stand-alone episode.

[mobandit]

Go back to my post. If the DVR thinks each program is part of a separate series, because that's what the guide data says, there's nothing the DVR can do. Just set each individual episode to record, as if it were a stand-alone episode.

Or set an AUTORECORD Series Link...it was offered above....

[scottjf8]

Or set an AUTORECORD Series Link...it was offered above....

I have. Keyword search, then autorecord. It worked for about a week.

[Beerstalker]

Does the show air the same time every week? If it does just set up a manual recording. For example you should be able to set up the DVR to record channel 222 every saturday from 7pm to 8pm. This would be totally independant of the guide listings so it should work (althoug it will record the wrong thing / old episodes if they air during that time).

[Davenlr]

Keyword search: (replace xx with the channel number of your local NBC station)
AALL Heads Up Poker TTITLE CCHAN xx
Hit Continue
Select ALL
Select AUTORECORD

[JLucPicard]

Garbage in, garbage out. It's already been explained that it's a guide data issue, and several options of setting it up for recording have been offered.

At a bare minimum, this airs only once a week, giving you PLENTY of time to pull up the guide, find the Sunday airing, and hit record. Then you've got a whole week to do the same for the next airing.

I've had to use the auto-record feature for both my HR21-700 AND my HR10-250, so it cannot be blamed on the equipment. If you really think the thing is a piece of ****, you'll have to find some other reason to blame that on than the fact that you can't set an SL for a show with faulty guide data.