Sammy2368
06-14-09, 04:33 PM
I've been a DIRECTV subscriber for approx 4 years. My current setup is an HR20-100 in my living room, an R15-300 in my bedroom, and a standard D10-300 in my daughters bedroom. The R15-300 is running only on one tuner currently.
My contract was up as of June 9, 2009. Two weeks ago I called in to see what deals they had going on. They offered me a free HD-DVR for my bedroom, $10 monthly credit for 12 months, and STARZ free for 6 month. So, I accepted the offer. I told the person that I'll want the new HD-DVR to work with both tuners but with only one coaxial cable, they said it wouldn't be a problem.
Next day I got a call from the install group at DIRECTV and they confirmed everything. I also asked them if they can make the new HD-DVR work with only one coaxial cable and have both tuners work, and they said yes.
Two days later the installer arrived, long story short, my existing receivers will NOT work with the SWM system. He said I would need all new receivers. I called DIRECTV, and they said that I would need to pay $300 to upgrade my other receivers so that it would work. I told them to cancel this upgrade/order and had the installer leave.
Where the new HD-DVR is going, there's no way to get another coaxial cable up there. It's on the second floor, and there's no attic space since we have cathedral ceilings.
So what would you all do? I'm currently setup like I said in the beginning of this post without being in contract. I've thought about switching to DISH, but I've got my ATT DSL and ATT wireless bill all together.
My contract was up as of June 9, 2009. Two weeks ago I called in to see what deals they had going on. They offered me a free HD-DVR for my bedroom, $10 monthly credit for 12 months, and STARZ free for 6 month. So, I accepted the offer. I told the person that I'll want the new HD-DVR to work with both tuners but with only one coaxial cable, they said it wouldn't be a problem.
Next day I got a call from the install group at DIRECTV and they confirmed everything. I also asked them if they can make the new HD-DVR work with only one coaxial cable and have both tuners work, and they said yes.
Two days later the installer arrived, long story short, my existing receivers will NOT work with the SWM system. He said I would need all new receivers. I called DIRECTV, and they said that I would need to pay $300 to upgrade my other receivers so that it would work. I told them to cancel this upgrade/order and had the installer leave.
Where the new HD-DVR is going, there's no way to get another coaxial cable up there. It's on the second floor, and there's no attic space since we have cathedral ceilings.
So what would you all do? I'm currently setup like I said in the beginning of this post without being in contract. I've thought about switching to DISH, but I've got my ATT DSL and ATT wireless bill all together.