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View Full Version : Problem: Closed captions are messed up when any GUI element is on-screen

Keybounce
06-24-09, 11:00 PM
Closed captions do not work properly when any gui element, such as the time bar, or the list of shows, or the program guide are displayed.

EDIT: Now reported in the bug report/problems thread. (I don't see a way to delete a thread)
litzdog911
06-25-09, 12:10 AM
You've posted several issues here, but never mentioned what model DVR you have.

Be sure to post these issues in the relevant "Issues Threads" for your model DVR.
Keybounce
06-25-09, 10:05 AM
It's a 15-.... something :-). 500, I believe.

EDIT: Be sure to post these issues in the relevant "Issues Threads" for your model DVR.
I thought that was for bug reporting type stuff, not feature request type stuff.
Stuart Sweet
06-25-09, 10:22 AM
That's true, but you seem to be reporting a problem.
Keybounce
06-25-09, 02:32 PM
Duh ...
ThomasM
06-25-09, 05:08 PM
Some DirecTV DVR's generate the closed captions themselves (and provide all kinds of options for formatting it). The HR2x and R22 series is of this type.

The R15 does not. It actually generates an NTSC signal with the closed caption information in the vertical interface (the black bar at the top of the screen if your TV can "roll down" the picture) so that older analog TV sets' built-in closed caption decoder can decode the captions.

Needless to say, when the R15 displays some of it's own informtion the closed caption information becomes unavailable to your TV set.

If this is a real problem for you, you can probably request an R22 from DirecTV but I rather doubt that they will consider your issue a real "problem".
Keybounce
06-25-09, 10:27 PM
Needless to say, when the R15 displays some of it's own information the closed caption information becomes unavailable to your TV set.

Why do you say "Needless to say"?

I understand that the system is altering the NTSC signal to include the new graphics.

Why does that require altering/destroying the vertical blank CC signal?

(Pretend that I have no clue how the box goes about generating the altered signal :-).

Obviously, if it's a flawed hardware design, no software fix can correct it.