Bad Switch

[jlabsher]

My SW-64 switch went out on Saturday, lost all of 61.5, 110 and even transponders on 119. Called Dish and they set up a visit from the retailer to fix it. On Tuesday the retailer came out, looked at the TV and said it worked. My wife proceeded to explain that only 1/4 of the channels came in. OK he says, you need a new switch, he doesn't have it will have to order from Dish, 2 more days, blah blah. (I told Dish & the retailer what was wrong beforehand.)

Anyway, last night everything was gone. I went out and banged the switchbox with a hammer - voila - everything works!

My question is, when the retailer comes out to fix it again, should I even mention this? I have a feeling the switch will fail again. I know that Dish reimburses the retailer for his time, Dish has given me credits for the days lost. I'm worried that the retailer may balk at replacing it. Any suggestions?

[Mark Lamutt]

It almost certainly will fail now that you've banged on it with a hammer! (I'm assuming that you lightly tapped it, and not took at 10 pound sledge to it... :)) I certainly wouldn't mention it.

[RJS1111111]

Man, I sure wish DISH had just gone with industry-standard
commodity switches. What was so unique about their needs,
that they had to invent their own slow switching protocols?

[Cyclone]

See if the hammer fixes the retailer too.