dhurt
07-31-09, 06:34 PM
I am having problems with my HR20 DVR when I plug in a HDMI cable and try to watch 1080i or 1080p. When I try I get a screen that has snow in it and it also flickers. When I called Directv and complained they ran me through a couple of steps including a reset using the dreadful red button.
After about 20 minutes and no resolution (no pun intended) he informed me that it is a known problem and the engineers are working on it.
Is there anyone else out there having the same problem?
My unit works fine using component cables and watching in 1080i.
Please let me know if I am getting jerked around by Directv. I do have a equipment policy with them. Should I demand a replacement or upgrade to the new HD DVR?
Thanks
After about 20 minutes and no resolution (no pun intended) he informed me that it is a known problem and the engineers are working on it.
Is there anyone else out there having the same problem?
My unit works fine using component cables and watching in 1080i.
Please let me know if I am getting jerked around by Directv. I do have a equipment policy with them. Should I demand a replacement or upgrade to the new HD DVR?
Thanks