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View Full Version : Help 508 "ERROR 310 and 024"


Wade
06-29-03, 04:52 PM
I’ve had my 508 for about 10 months now with very few problems.
Problems that I did have were usually solved with a hard reset.

This morning it miss a recording saying the hard drive was full.
I know I had a least 15 hours left so I know it was not full.

“ ERROR 310 The had drive is full. The recording in progress has been halted....”

Then I tried to view my PVR events and I get. “ERROR 024 Unable to access this feature at this time: data not available”

I’ve try hard resets and even powering down a few times but this doesn’t seem to be working this time.

Any Ideas on how get the recording working and restore my PVR events?

By the way I can still pause live TV events and back up to view them.

Any help would be appreciated.

Wade Segrest

TopCat99
06-29-03, 09:13 PM
Have an extended warranty? :D Sounds like a swap-out-for-new-one kinda thing :(

Wade
07-02-03, 06:25 AM
I bought this from a local shop. They swapped it out for a new one at no charge.

Jacob S
07-02-03, 09:46 AM
The reason why the pause feature still worked is that there is a 2 hour buffer per tuner reserved on the hard drive for this feature.

boba
07-02-03, 10:04 AM
Your Dealer swapped out your receiver because it has a 12 month warranty, now is the time to invest in the $1.99 extended warranty. The next time the hard drive fails it will cost you.

Wade
07-02-03, 11:08 AM
"Your Dealer swapped out your receiver because it has a 12 month warranty, now is the time to invest in the $1.99 extended warranty. The next time the hard drive fails it will cost you."

Where do I find this $1.99 extended warranty?
I just talk to my dealer and he said neither him or Dish network offer extended warranties.

Thanks,

Wade

Phil T
07-02-03, 12:05 PM
http://www.dishnetwork.com/content/products/warranty/ext_warr/index.shtml

Wade
07-02-03, 03:56 PM
Thanks for the help guys!

Wade