Still a huge problem with the To Do List- missed recordings!

[iowaberg]

I continue to have a major issue with my HR 20 700. If I look my To Do list it is very small. When I view 'Series Manager' it shows there are no upcoming shows for any of the 15 series I've requested. I have to manually add them. This has gone on for over a month now. I've deleted and re-added each series about 5 times now, and it works, only to find out the two days later, the shows are missing again. Do I call DirecTV and demand a free replacement? It's about 3 years old. Any other ideas? It's quite frustrating.

[jdspencer]

Have you tried a restart?

[barryb]

Couple of things to check before you call:

Is the time zone correct on your DVR?
Are you attempting to record a program from a channel that is not available to you?

I bring these up as these are two things that have happened to me.

[makaveli0340]

Had the same problem 5 weeks ago with my HR21-100. RBR cured the problem up until Sunday 10/25. Last night I deleted all my series and re-entered them and now it shows to be working properly, but for how long is anyones guess.

[TomCat]

In over 2 years (thousands of recordings) I have not lost a single recording. This implies that the platform is sound, but that certain boxes may have an idiosyncratic problem. I would try a "reset defaults" in case there is some sort of local playlist corruption issue, which that should eliminate.

The most important attribute we ask of a DVR is reliability; that it records what we ask it to record. If you have a box that is intractable and can't be fixed, by all means request a replacement, as you have every right of a reasonable expectation that it will record what you ask it to.

[Lee L]

I continue to have a major issue with my HR 20 700. If I look my To Do list it is very small. When I view 'Series Manager' it shows there are no upcoming shows for any of the 15 series I've requested. I have to manually add them. This has gone on for over a month now. I've deleted and re-added each series about 5 times now, and it works, only to find out the two days later, the shows are missing again. Do I call DirecTV and demand a free replacement? It's about 3 years old. Any other ideas? It's quite frustrating.

What shows are you trying to record? I know that lots of peopel had trouble with some kids shows and the Daily Show. I have noticed some really sketchy guide data lately on Man Caves, but it has still been recording for me. I also find it is really hit and miss for How its Made on Discovery, but that is a show that I am not too concerned about if it records or not. Luckily, for me, most of the Network shows have been recording fine.

[jwd45244]

It would be interesting to know what shows they are. A number of the networks have been running repeats due to NLCS and ALCS and Upcoming World Series games. For example, all of CBS Monday Night Prime Time shows this past week were repeats.

[iowaberg]

Have you tried a restart?

It would be interesting to know what shows they are. A number of the networks have been running repeats due to NLCS and ALCS and Upcoming World Series games. For example, all of CBS Monday Night Prime Time shows this past week were repeats.

I have tried a restart and it seemed to work for a week, but then nothing after that. They are your standard series shows on ABC (Grey's Anatomy, Brothers & Sisters, Castle) NBC (The Office) and other shows that on channels I subscribe to. What's strange is when I go to Series Manager/Prioritizer, it shows (0) for the number of upcoming episodes. But, when I select the show, and view upoming episodes, they are all there. That's where I manually add them to the to do list.

[TheRatPatrol]

I have tried a restart and it seemed to work for a week, but then nothing after that. They are your standard series shows on ABC (Grey's Anatomy, Brothers & Sisters, Castle) NBC (The Office) and other shows that on channels I subscribe to. What's strange is when I go to Series Manager/Prioritizer, it shows (0) for the number of upcoming episodes. But, when I select the show, and view upoming episodes, they are all there. That's where I manually add them to the to do list.
Try deleting those shows from the Series Manager and adding them back via the guide. Thats what I did and it fixed the problem.

[Justin23]

You sure you aren't trying to record those shows from a DNS channel?

J

[iowaberg]

Try deleting those shows from the Series Manager and adding them back via the guide. Thats what I did and it fixed the problem.
I've done this about 5 times. It works for a few days and then the shows are gone again.

You sure you aren't trying to record those shows from a DNS channel?
J

I have no idea what that is.

[Lee L]

I have had the exact problem crop up in the past, but the delete and re-add fixed them for me as well. Pretty strange that it won't work for you but these boxes are definitely quirky. Have you tried a reset of the box? I guess if you are really contemlplating getting a new box it would not hurt to do a reset everything and see if that helps. I wonder also if you tried to install a new eSATA drive would that help since you would be startgin from scratch that way also.

A DNS Channel is a Distant Local, provided to some people who cannot get a local in their area. I think they are all in teh 300s. They do show up in a search though.

Are these in HD or SD and are you recording a DirecTV provided MPEG 4 local or a OTA local?

[bonscott87]

I've done this about 5 times. It works for a few days and then the shows are gone again.


Just curious. How are you adding the series links? Are you going to the guide and hitting record twice or are you searching?

If you're doing it by searching, try it using the guide instead.

[David MacLeod]

is it possible your guide data is getting corrupted or missing somehow? possibly a signal right on the lower edge?
sorry if this was answered already.

[my1423]

Brand new hr23-700 does it every day. My wife has 36 series records on it and 23 on our r22-100 hd. She checks the to do list every night and twice a week especially Friday she goes through the whole guide to fix what it misses.

For instance here is a conflict issue that happens weekly. Friday At 6 pm Stargate universe on channel 244 will show record. Its 1 hr long and its the only thing recording at 6. At 6:59pm Smallville on channel 61 starts to record. At 7pm on channel 12 Law and Order is scheduled but always shows a conflict. ALWAYS. Now i can move the priority of each smallville and Law and Order up or down and make them swap on witch wants to record. Then is will show smallville as not recording. The only way to fix this conflict is to remove S G U and tell it to record at 8 pm on 244. Then it still shows a conflict so you have to remove Law and order and tell it to record again from the guide. We have tried setting Smallville to record at normal time. Then it records Neither Sgu at 6 nor smallville at 7 but records law and order at 7. Will show programming update and one of a dozen codes in history when it does not record either. Now we have also tried just moving sgu down in priority below the others. It still conflicts and records sgu at 6 and cancles at least one of the other 2 shows.

We have had many other shows not record from series manager that just dont record. Usually in the history it will say canceled due to programming update and a code that changes with each one. If each week we take and remove and then re-add the series in question it works ok for that week.

My 10 year old Ultimate Tv worked better and usually only lost shows on after games witch is to be expected. My friends tivo works just as good. He had 2 r15 and 1 r16 and turned them off and went back to his tivo due to issues like this.

[bonscott87]

Brand new hr23-700 does it every day. My wife has 36 series records on it and 23 on our r22-100 hd. She checks the to do list every night and twice a week especially Friday she goes through the whole guide to fix what it misses.

For instance here is a conflict issue that happens weekly. Friday At 6 pm Stargate universe on channel 244 will show record. Its 1 hr long and its the only thing recording at 6. At 6:59pm Smallville on channel 61 starts to record. At 7pm on channel 12 Law and Order is scheduled but always shows a conflict. ALWAYS. Now i can move the priority of each smallville and Law and Order up or down and make them swap on witch wants to record. Then is will show smallville as not recording. The only way to fix this conflict is to remove S G U and tell it to record at 8 pm on 244. Then it still shows a conflict so you have to remove Law and order and tell it to record again from the guide. We have tried setting Smallville to record at normal time. Then it records Neither Sgu at 6 nor smallville at 7 but records law and order at 7. Will show programming update and one of a dozen codes in history when it does not record either. Now we have also tried just moving sgu down in priority below the others. It still conflicts and records sgu at 6 and cancles at least one of the other 2 shows.


Well, your problem here is that there is probably a triple conflict. Since SGU repeats later put it as the 3rd in priority of these 3 shows. then Smallville and L&O will record and SGU will record at the later showing (barring other conflicts of course). No need to do this manually each week, just lower the SGU priority.

One of the first things I learned 10 years ago on 10 was to put broadcast network shows at the top of the priority since they only are shown once a week. Then put in cable shows that are shown multiple times a week. That way the cable shows will bump to later showings since there are some. You don't want the network shows to get bumped because there are no later showings.

[Lee L]

One of the first things I learned 10 years ago on 10 was to put broadcast network shows at the top of the priority since they only are shown once a week. Then put in cable shows that are shown multiple times a week. That way the cable shows will bump to later showings since there are some. You don't want the network shows to get bumped because there are no later showings.

Amen to that. Using this simple methodology has helped me greatly over the years. I bet that people who started using DVRs when they only had one tuner are alot more careful about it than those that have always had 2 tuners.

[yankeegreg]

I have been record a program (Imus in thr morning)
Along with several other programs.

Yesterday it stopped recording (IMUS) half way thru it.
It also removed the program from the "to do" list.

I tried to record the series again but it only allows me to record the next show.
The directions say that if I hit the record it will erase the progam instead of record series.

I somehow got to a place that said that to record the series was against my guide and had the number 13 as (13).

I have plenty of space available and the channel is not blocked.

This seems to have occurred after the update.

I tried to record another program as a series and it worked.
The red record button allowed for the series to record by pressing it again.

The obvious question is what is the guide (13) mean.

Unfortunately I have not been able to find where I saw it quickly before writing this,

Any Help would be great, if this is the wrong place please let me know

Greg

[sigma1914]

yankeegreg...It probably stopped yesterday because DFW got hammered with storms at that time so signal was lost.

[yankeegreg]

I would except that for the ending of the show however the fact that I cannot record the series is the issue for me.

Again the info said not allowed per Guide (13)

Anyone know what that means ?

Greg

[paulh]

My first series (#1 in the list, local 10pm news) stopped recording with the update yesterday.
If I go to the next showing in the guide, hit record, I get the standard Record icon. If I hit record, again, recording is stopped. I never get the series record icon.. I've noticed that 2 of my 3 local news broadcasts behave his way (series will not record) when selected in guide....

[johnhjohn]

Both of my dvrs are doing the exact same thing as paulh reported. Missed one local newscast recording last night and received one partial. When I go to try to record, no option for record series. Shows this way on 3 of 4 local news at 10:00pm. The odd thing is, local news at 4pm shows record series in menu, but 6pm on the same station will not let you add series. If you try to hit record button twice, it just goes away. When I have a couple of hours to blow, will check the rest of my series links. Tried another reset, no difference. Just started with new update.

[Doug Brott]

I continue to have a major issue with my HR 20 700. If I look my To Do list it is very small. When I view 'Series Manager' it shows there are no upcoming shows for any of the 15 series I've requested. I have to manually add them. This has gone on for over a month now. I've deleted and re-added each series about 5 times now, and it works, only to find out the two days later, the shows are missing again. Do I call DirecTV and demand a free replacement? It's about 3 years old. Any other ideas? It's quite frustrating.

Have you run the System Test? Does it pass?

[my1423]

Well, your problem here is that there is probably a triple conflict. Since SGU repeats later put it as the 3rd in priority of these 3 shows. then Smallville and L&O will record and SGU will record at the later showing (barring other conflicts of course). No need to do this manually each week, just lower the SGU priority.

One of the first things I learned 10 years ago on 10 was to put broadcast network shows at the top of the priority since they only are shown once a week. Then put in cable shows that are shown multiple times a week. That way the cable shows will bump to later showings since there are some. You don't want the network shows to get bumped because there are no later showings.


As I already stated, If i move sgu down below in priority it still records it at 6.


Now we have also tried just moving sgu down in priority below the others. It still conflicts and records sgu at 6 and cancels at least one of the other 2 shows.

[inkahauts]

I continue to have a major issue with my HR 20 700. If I look my To Do list it is very small. When I view 'Series Manager' it shows there are no upcoming shows for any of the 15 series I've requested. I have to manually add them. This has gone on for over a month now. I've deleted and re-added each series about 5 times now, and it works, only to find out the two days later, the shows are missing again. Do I call DirecTV and demand a free replacement? It's about 3 years old. Any other ideas? It's quite frustrating.

I assume you have other shows recorded on the machine and can;t do a complete reset,m so here is what I would suggest.. Erase all your series links in the series manager. Erase anything else that is in your to do list... Then go into the search function and go to recent searches, and erase all your pasts searches. Then do 2 restarts in a row, one right after the other.. This will erase all info stored on the hard drive related to guide data, etc.. This will give you a true fresh slate to start from...

[bonscott87]

As I already stated, If i move sgu down below in priority it still records it at 6.


Now we have also tried just moving sgu down in priority below the others. It still conflicts and records sgu at 6 and cancels at least one of the other 2 shows.

You'll need to give it time to rebuild the ToDo list. Probably not enough time for tonight. Also could be one of your others tonight is a repeat since a lot of networks are in repeats due to the World Series.

But if you have 3 recordings all on at the same time and SGU is 3rd in the list it will not bump one of the higher priority ones.

[yankeegreg]

I have been record a program (Imus in thr morning)
Along with several other programs.

Yesterday it stopped recording (IMUS) half way thru it.
It also removed the program from the "to do" list.

I tried to record the series again but it only allows me to record the next show.
The directions say that if I hit the record it will erase the progam instead of record series.

I somehow got to a place that said that to record the series was against my guide and had the number 13 as (13).

I have plenty of space available and the channel is not blocked.

This seems to have occurred after the update.

I tried to record another program as a series and it worked.
The red record button allowed for the series to record by pressing it again.

The obvious question is what is the guide (13) mean.

Unfortunately I have not been able to find where I saw it quickly before writing this,

Any Help would be great, if this is the wrong place please let me know

Greg
The problem has gone away.

I weht to the guide and tried to record the series and it now listed "record series" as the second hit for the record button instead of the "remove record'.

Not sure if there was a fix made or something triggered it.

Those that are having the same problem check it out.
If it has ended for you then it was a Directv fix otherwise I will check to see what I did to correct it.

Greg