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phrelin
12-03-09, 01:29 PM
I went to the Dish web site to download my bill PDF file. Page three of my bill was this mystery message:

http://www.phrelin.com/Dish/mystmessg.jpg

Since I've never bundled with any phone or internet partner, the whole thing is a mystery to me. I'll just ignore it, of course.:rolleyes:
Michael P
12-03-09, 02:51 PM
Did AT&T provide E* as a bundled service in your town (not to you personally but to some of your neighbors)? Perhaps your zip code triggered that message.

AT&T switch their bundle to D* almost a year ago. Maybe another phone company is in your area.

Here in the Greater Cleveland market there is AT&T and Windstream out in the "exurbs". Windstream still bundles with E* and advertises these bundles on local TV (despite the small geographical area that can actually take advantage since the majority is in AT&T land).
MISTRV
12-07-09, 08:16 AM
I received the same letter here in Georgia. I haven't bundled anything either. I thought the letter had something to do with me hooking up an ethernet cable for Dish Remote Access. I guess I'll just ignore the letter. I have Windstream telephone and internet service.
DJ Lon
12-07-09, 08:42 PM
The letter was on my bill, too.
dennispap
12-08-09, 02:04 PM
Evidently dish sent that letter out by accident to almost all of their customers.
Here is what another customer posted.

"I received the same letter as well.

I just contacted DISH via the online chat and this is what I was told

(from chat transcript):

(04-10) Megan C. Q0K:
I apologize, there was a glitch in the billing and this letter was sent out mistakenly.

(04-10) Megan C. Q0K:
There have been no changes to your service/
__________________
MISTRV
12-08-09, 03:57 PM
Evidently dish sent that letter out by accident to almost all of their customers.
Here is what another customer posted.

"I received the same letter as well.

I just contacted DISH via the online chat and this is what I was told

(from chat transcript):

(04-10) Megan C. Q0K:
I apologize, there was a glitch in the billing and this letter was sent out mistakenly.

(04-10) Megan C. Q0K:
There have been no changes to your service/
__________________

Thanks for clearing that up, dennispap!