Premium Offers from 410-774-8549 !?

[Tebbens]

Recently I downgraded my package from Premier to Select Choice aka Select.
I also dropped all my Premiums in favor of Roku/Netflix.

Now one week later I'm getting calls from "DirecTv"... my caller id shows CALL CENTER, MD 410-774-8549.
They are trying to offer me any Premium for 1/2 price for atleast 6 months.

Anyone heard of these people.... is this legit ??

[Coca Cola Kid]

Recently I downgraded my package from Premier to Select Choice aka Select.
I also dropped all my Premiums in favor of Roku/Netflix.

Now one week later I'm getting calls from "DirecTv"... my caller id shows CALL CENTER, MD 410-774-8549.
They are trying to offer me any Premium for 1/2 price for atleast 6 months.

Anyone heard of these people.... is this legit ??

I got some calls trying to get me to subscribe to Sports Pack a while back, I said no and hung up. Forgot the number.

People have reported getting calls from DirecTV on this number since May '08

http://800notes.com/Phone.aspx/1-410-774-8549

I don't know if its legit or not though.

I saw a few months ago on this forum people saying imposters were doing this fraudulently, I don't remember the number they used either.

[cariera]

Why wouldn't this be legit? Do you think someone is going to spend their day calling Directv customers and offering HBO for $7 bucks a month and then not do it? Probably not. So what do you have to lose?

Don't give out any personal or account info, they should have that if they are legit and have them add the premiums.

Here's the potential downside:

1) The premiums do not get added, or

2) The premiums get added at regular price, in which case you call Directv, tell them you didn't authorize the premiums to be added at regular price, have them remove them and credit you for any costs.

Directv does use third party call centers, so this doesn't seem unusual.

Good luck.:)

[ladannen]

Info here also:
http://whocallsme.com/Phone-Number.aspx/4107748549

[tcusta00]

I didn't know DirecTV has call centers in MD now. Might be outsourced?

[Bob Coxner]

I didn't know DirecTV has call centers in MD now. Might be outsourced?

I think they outsource all of their outbound marketing call centers. They only run such specials at limited times of the year so it would be far cheaper to have outsourced temps do it. I know they outsource the Sunday Ticket marketing calls.

[Knowledge]

That is an out sourced, out bound sales team. And is a valid offer. It's a %50 off offer on 3 premiums. For 6 months you are billed $17 instead of the normal $34 then continues billing at full price after if not downgraded or canceled. It's a great deal and not everyone qualifies for the offer.

[celticpride]

So what determines if your qualified? darn i just joined netflix but i dont have roku, and i dont want to buy another blu ray player until i order my oppo bd83. I wish oppo would add netflix capabilities to there blu-ray player i would order it today! .Right now i'm holding off on getting a roku unless i can get in on a half price deal like i just missed on black friday.

[Knowledge]

So what determines if your qualified?

The level of service you keep. Payment history. How long you have been with D*. Just like anyother offer.

[smiddy]

I didn't know DirecTV has call centers in MD now. Might be outsourced?
VEry likely, they use MAryland as the USA point of reference.

[bishopthom]

called today, came up as 'Maryland'. lady wanted to know why i recently disconnected my 'premier package'. had to tell her it was because my complimentary employee subscription ran out. i was laid off after fifteen years with directv. awkward.