Remotes

[KingOfBling]

I recently had a system installed and i noticed that the remote i have does not match my aunts remote although we have the same system.I noticed that her remote has the wink icon (i) but mine doesnt,can someone tell me why ? Also some of the channels have the interactive service but how do i mess with it if my remote has no button for it.


I dont remember my system model number but its the directors pack one.

[Jtater]

Good to see your system is up, welcome to the club. The directors pack is a Hughes. Also, the Wink button is usually the same as the select or ok button. You may want to try using either of those buttons and just seeing if they work. If not just place a call to Hughes and explain the situation to them and I'm sure they will resolve the issue by sending you a replacement remote. Here's the number for Hughes just in case you cant find it. 1-800-274-8995

[Gunnyman]

Good to see your system is up, welcome to the club. The directors pack is a Hughes. Also, the Wink button is usually the same as the select or ok button. You may want to try using either of those buttons and just seeing if they work. If not just place a call to Hughes and explain the situation to them and I'm sure they will resolve the issue by sending you a replacement remote. Here's the number for Hughes just in case you cant find it. 1-800-274-8995

On my new Hughes Director receivers, the select button does the trick.