How do you lose the Fox feed?

[PSUfan]

Amazing, watching the vikes vs saints and directv is kind enough to post "no need to call us" we know we suck.


Wow

[dirtyblueshirt]

Maybe they misplaced it.

SD or HD channel?

[dcanesdbs]

It is now on 38.... Tune in there....

[PSUfan]

ok, i feel a little bit better. thank you dcane!

[PSUfan]

The pq on 38 is stunning....lol. At least I can see it. You still suck Directv! But thank you for coming up with a backup plan.

[Jeremy W]

You still suck Directv! But thank you for coming up with a backup plan.
The fact that it was moved to channel 38 means it was your local affiliate that had the problem. Everyone experienced the same problem, whether they were watching on DirecTV or not.

[djzack67]

local problem

[dpeters11]

So how many other providers got a different feed up? I'm not in the area, but usually DirecTV is pretty good about getting alternate feeds. I believe they have to get permission to do it though.

[Jeremy W]

So how many other providers got a different feed up?
None of them. The local affiliate got the feed up on the other station. Probably a sister station, run out of the same building.

[diggerg56]

I've seen occasions, especially with sporting events, where Directv will open up the national feed channel until the problem is corrected.

[Jeremy W]

I've seen occasions, especially with sporting events, where Directv will open up the national feed channel until the problem is corrected.
Of course. But channel 38 is a local channel, not a national channel.

[todbnla]

Im almost in New Orleans and ours did the same thing, in fact several friends in our area all w/directv report all local channels dropping out???

[diggerg56]

Of course. But channel 38 is a local channel, not a national channel.
That's what I'm saying. We had a couple instances where one of our locals (ABC Affiliate) went down for more than an hour ot two and Directv put up a graphic on the screen directng us to tune to the channel for the East Coast national feed.

[Jeremy W]

That's what I'm saying. We had a couple instances where one of our locals (ABC Affiliate) went down for more than an hour ot two and Directv put up a graphic on the screen directng us to tune to the channel for the East Coast national feed.
You're not understanding. In this case, when the local channel went down, they (the local channel) went and put the game up on another local channel (38). DirecTV had nothing to do with it. I understand what DirecTV usually does, but they didn't do that in this case.

[phox_mulder]

Our local ABC and CW affiliates are run out of the same building.

Few months ago the CW half had problem with their transmitter, so they put them up on a subchannel of the ABC side till they got it fixed.

Instead of seeing them on 30-1 (OTA), you had to tune to 4-3 (OTA) for about a week.

In this instance, DirecTV wasn't affected because the same building houses the uplink (fiber feed actually) for all the local channels to DirecTV, they just patched 4-3 where 30-1 usually goes.


phox

[tonyd79]

That's what I'm saying. We had a couple instances where one of our locals (ABC Affiliate) went down for more than an hour ot two and Directv put up a graphic on the screen directng us to tune to the channel for the East Coast national feed.

What you aren't getting is that the game was on 56, the local Fox affiliate, which is a sister station of 38, the local CW affiliate (I believe one used to be a repeat of the other for coverage about 15 years ago). So, the local people did the switch. They had a problem with 56 and they moved the game to 38 internally. No need for DirecTV to provide other means for the customer.

[diggerg56]

Gotcha...Should practice my reading comprehension skills!

[joshjr]

You're not understanding. In this case, when the local channel went down, they (the local channel) went and put the game up on another local channel (38). DirecTV had nothing to do with it. I understand what DirecTV usually does, but they didn't do that in this case.

You dont know that for a fact. They may have opened up the DNS feeds. No one commented to say if they had tried for the HD or SD feeds.

[CJTE]

You dont know that for a fact. They may have opened up the DNS feeds. No one commented to say if they had tried for the HD or SD feeds.

The way I see it and I think what Jeremy is saying is that:
If the problem were on DirecTVs side, DirecTV would have redirected viewers to a national channel (something after 75).
We're assuming the problem was LOCAL, because the LOCAL affiliate appearantly mapped another feed to another LOCAL channel.
Ive yet to hear of a time where DirecTV has mapped a DNS feed to a "local" channel

[Jeremy W]

Ive yet to hear of a time where DirecTV has mapped a DNS feed to a "local" channel
They've never done it. What they do is put up a slate saying to tune to the DNS feed.

[JB14075]

We lost our Fox just before the Philly/Dallas Week 17 game started. D* put up the "no need to call us" message & that was it. They kept the game blacked out on ST & didn't open up the national feed. The channel didn't go back on the air until after the game was over.

[ke3ju]

You dont know that for a fact. They may have opened up the DNS feeds. No one commented to say if they had tried for the HD or SD feeds.

I tried SD after HD went down...it was down too...I'll have to ask my parents if 56 went down on the local cable too...

[dirtyblueshirt]

The Fox feed was likely on 38 since the CW affiliate in Wilkes-Barre is operated by the same broadcaster. Something went wrong with the broadcast on WOLF 56, so they simulcast it on WSWB 38. This leads me to believe that it was a local station issue, not a DirecTV issue.