Billzebub
08-29-10, 09:04 AM
I have an owned R15 that I no longer use and would like to put on My sister's account. I have called DIRECTV and confirmed it's owned and we know that she will need a new access card.
I hooked the R15 to her TV to make sure it was working before she pays the $20 for the access card and here's what happens:
The receiver powers up and right after it gets to the almost there message the screen goes blank and then the power goes off on the receiver. The only way to restart it is to pull the plug then restart it. When I do that the same thing happens.
I've tried it with the old access card in and out. I've also done it with the satellite feed connected and not connected.
The DVR worked fine when I disconnected it in May. What I want to know is:
1. Is this what suppossed to happen? I thought I would get some kind of access card error message.
2. If this is unusual behavior, could it be software related. Would it help if I reloaded the software (0-2-4-6-8)?
Thanks for the help.
I hooked the R15 to her TV to make sure it was working before she pays the $20 for the access card and here's what happens:
The receiver powers up and right after it gets to the almost there message the screen goes blank and then the power goes off on the receiver. The only way to restart it is to pull the plug then restart it. When I do that the same thing happens.
I've tried it with the old access card in and out. I've also done it with the satellite feed connected and not connected.
The DVR worked fine when I disconnected it in May. What I want to know is:
1. Is this what suppossed to happen? I thought I would get some kind of access card error message.
2. If this is unusual behavior, could it be software related. Would it help if I reloaded the software (0-2-4-6-8)?
Thanks for the help.