View Full Version : No Info Available
jpgauthi79
09-23-10, 05:29 AM
On the guide, I'm getting this "No Info Available" message on a lot of channels. My DVR won't pick up my normally recorded shows since it doesn't recognize the title. I've reset the box 3 or 4 times, but it doesn't seem to fix it. Any ideas?
James Long
09-23-10, 05:37 AM
On the guide, I'm getting this "No Info Available" message on a lot of channels. My DVR won't pick up my normally recorded shows since it doesn't recognize the title. I've reset the box 3 or 4 times, but it doesn't seem to fix it. Any ideas?Just locals or a mix of other channels? If you have more than one receiver is the problem on all of them? What receiver(s)?
jpgauthi79
09-23-10, 05:40 AM
It's a mix, but locals are definitely a no-go. I've got 1 receiver for 2 tvs, and it's a 722k.
Check Switch should force the guide to be updated.
jpgauthi79
09-23-10, 05:57 AM
How do I check the switch?
Menu-6-1-1-Check Switch
At least I think it is the same on all receivers.
James Long
09-23-10, 06:01 AM
How do I check the switch?Menu-6-1-1 then the option should be on the screen.
After the switch check the receiver normally downloads new guide info.
Another thing you can try (which may help for the OTA mapped channels) is to change the Update time (Menu-8-4) to a couple minutes from the current time which will cause the receiver to do it's nightly reboot again. (It is a different reboot than a manual front panel reset.) Don't forget to set it back to 3:00am (or your preferred time) after the reboot.
jpgauthi79
09-23-10, 06:27 AM
That fixed it. Thanks.
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