Daily auto update

[crockett_18]

The daily auto update gives me problems sometimes. Causing my receiver a need to re-boot. I see there is no way to disable that with the 211. Is there any work arounds to this that anyone knows of.

[JeffN9]

Re-booting is just part of the update process. Just like the need to re-boot a computer after downloading some updates. The only way to prevent the updates would be if you left the receiver unplugged all the time. Even then it might try to update as soon as you plugged it back in.

What problems are you having? You can change the time of the update if it is causing a conflict.

[crockett_18]

I get an Internal communication error message. Funny thing is it does not happen all the time, at least every 3 days sometimes less.

I can re-boot and it will work again, just a pain.

[JeffN9]

Sorry I misunderstood. I thought you were saying the receiver was re-booting on it's own.

Do you have the receiver on during the update? Are you watching something or recording when the problem occurs? I do not have my 211 turned on at 3am when the updates happen so I can't say whether there is any type of message on the screen or not. You might want to change the update time just to see if it helps.

[MattG@DISH Network]

I get an Internal communication error message. Funny thing is it does not happen all the time, at least every 3 days sometimes less.

I can re-boot and it will work again, just a pain.

Will you send me a PM with your phone number or account number? Your receiver should not be having this problem. The internal communication error (message 122) is caused by a smart card error, and we may be able to correct it on our end.

[crockett_18]

Thanks, but talked to Dish and took care of it. Just wanted some background info in case someone had similar problems.

[JeffN9]

What was the resolution? Are they sending a new receiver or were they able to talk you through fixing yours?

[40gordy]

They sent a new receiver which is already running.

[satcrazy]

They sent a new receiver which is already running.


Did you have to pay for shipping? Or do you have protection plan?

Thanks

[Ray C@DISH Network]

With the Protection Plan, there isn't a shipping charge. Without the Protection Plan shipping is $15. Thanks.

Did you have to pay for shipping? Or do you have protection plan?

Thanks

[P Smith]

Re-booting is just part of the update process. Just like the need to re-boot a computer after downloading some updates. The only way to prevent the updates would be if you left the receiver unplugged all the time. Even then it might try to update as soon as you plugged it back in.

What problems are you having? You can change the time of the update if it is causing a conflict.

Total misconception here.

PC/Win updates changing a CODE, while daily STB reboot doesn't.

The STB daily reboot begin forced to execute not that long ago by inability/unwilling to troubleshoot memory 'leakage' [RAM hogging].
Old version of STB based on ST20/OS20 runs for months without reboot - with same regular DATA updates - these system tables include EPG.

[JeffN9]

I stand corrected.